Jill's Help Desk

Jill's Help Desk Hi! I'm Jill! My mission is to help non-technical people with technology! No issue is too small!

Since I made the career pivot to Information Technology (IT), I have always wanted to help people who don't know a lot about technology. I can help with all technology related things.
- Phone Setups
- Computer Setups
- Printer Setups
- Home networking

$30/hour, billed in 20 minute increments. To schedule or for further information, please check my website - www.jillshelpdesk.com

Please reach out if you have any questions!!

Did you recently get a printer?  Can you not get it to print?  You want it connected to your laptop?  And still be avail...
09/03/2022

Did you recently get a printer? Can you not get it to print?

You want it connected to your laptop? And still be available for you to print from your phone or tablet?

Jill's Help Desk Can Help!

Contact us today!

www.jillshelpdesk.com

Did you know that strong passwords are the first line of defense when it come to your personal accounts and attackers?  ...
09/02/2022

Did you know that strong passwords are the first line of defense when it come to your personal accounts and attackers?

Learn about the importance of passwords from Jill's Help Desk!

Visit:

Passwords are the first line of defense between your accounts and hackers. Learn how to make strong, secure passwords today!

08/31/2022

Did you ever wish you had an IT person to call? Someone who knows the answers to the questions you have regarding technology?

Do you know someone who needs help with technology?

Jill's Help Desk is here to help! We can do phone calls (no geographic limit), video calls (no geographic limit) or in person visits within the Erie and Crawford County area in Pennsylvania!

Low cost tech help! (No more than $30/hour and you can get any questions you have answered!)

Also visit www.jillshelpdesk.com to learn some simple and important technology related things in common, relatable words!

Hey all, sorry for my absence, wrapping up summer made time go by so fast!  I can't believe we are wrapping up summer al...
08/23/2022

Hey all, sorry for my absence, wrapping up summer made time go by so fast! I can't believe we are wrapping up summer already! But stay tuned, I'll have more content and more helpful advice for technology coming your way soon!

But, first, on a personal note, see my letter to my friends and family below!

Hello my friends!

As you know, when Janelle was just one year old, she was diagnosed with AML on November 18, 2012 and passed away from complications from AML on December 10, 2012.

When she was diagnosed, we knew the chances for survival were low. The statistics were grim at that time for Infant Acute Myeloid Leukemia. Survival rate was less than 15% if I remember correctly.

After Janelle passed and we started fundraising for Leukemia and Lymphoma Society, I learned one of the saddest, most scary statistics. No one had studied any alternative treatments for AML in over 40 years. Because there are some many variations of AML, the money making pharmaceutical companies and other sponsored research teams, knew there wasn't just one pill or just one treatment that would cure AML.

LLS put an end to that! They are studying all the variations and have already had alternative treatments that are more effective and less harsh approved! They are making great strides!

Our goal, for raising money in memory of Janelle, is to help other families not lose their children to such a tragic illness.

Please join our team! Help us raise money to support local families and if we raise enough money, it also helps the research efforts!!

Here is the link to register for the event and please pick Hugs for Janelle as your Team!

https://registration.lightthenight.org/event-selected/183934

If you would rather just donate to the Hugs for Janelle Team, here is the link to do that!

https://pages.lls.org/ltn/wpa/ErieCo22/HugsforJanelle

This year, the Erie Event is a Virtual Event, but I would still like to get the Hugs for Janelle team and supporters together. The event is November 15, 2022 - the day after what would have been Janelle's 11th birthday. And just a few short weeks before Janelle celebrates her 10 year Angelversary! We want to make this year's fundraising efforts our best effort ever!!

If you have any questions, don't hesitate to reach out to me!

Thank you so much for all your support over the years!

Love always,

Jill Matson

Light The Night At The Leukemia & Lymphoma Society’s Light The Night we gather as a community to celebrate, honor, and remember those touched by blood cancers. Friends, families, schools, corporate teams, and sponsors join together to bring light to the darkness of cancer. The funds raised by this...

07/18/2022

Are you worried about photos that are saved on your phone or your computer? Check out this playlist on how to sign up for a free Gmail Account and how save all your photos to Google Photos:

Happy Monday everyone!  Come check out some new content I have on my YouTube Channel!   And please subscribe so that you...
07/18/2022

Happy Monday everyone!

Come check out some new content I have on my YouTube Channel! And please subscribe so that you are notified any time I add videos that might help you or help the non-technical person in your life!

Jill's Help Desk on YouTube, here's the link:

Jill's Help Desk is helping non-technical individuals with technical advice! Subscribe, submit a question and Jill's Help Desk will guide to the easiest sol...

Got some business cards! Shoot me a message if you know of anyone who could use some help with their technology! PS: The...
07/16/2022

Got some business cards! Shoot me a message if you know of anyone who could use some help with their technology!

PS: They look better in person, lol

Hello all!  I'm working on collecting data to help with the content on my website!  Please complete the following survey...
07/01/2022

Hello all! I'm working on collecting data to help with the content on my website!

Please complete the following survey and share your thoughts!

Thank you for your support and help!

Thank you for taking time to take my survey. I am working on setting up a side hustle that fulfills my dreams and goals from when I started working towards getting my degree in Information Technology. I want to help those who struggle with technology, either by physically doing the set up or fixes f...

06/24/2022

Have you ever been working on your computer or laptop and the screen freezes! Ugh, that can be so frustrating!

Check out the following link on a quick way to fix it! This fix works most of the time and can get you back on track working fast!

https://www.jillshelpdesk.com/windows-hard-reset

Address

Erie, PA

Opening Hours

Monday 5:30pm - 8:30pm
Tuesday 5:30pm - 8:30pm
Wednesday 5:30pm - 8:30pm
Thursday 5:30pm - 8:30pm
Friday 5:30pm - 8:30pm
Saturday 12pm - 6pm
Sunday 12pm - 6pm

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