04/10/2023
🔴The client is contracted with a large customer to refresh their equipment every 2‐3
years. This involves the de‐installation of the equipment along with collection, data‐wiping, certification, and recycling.
🟡InTech provided the de‐installation and recycling service — in 2 weeks and completely in‐the country. The client quickly expanded InTech’s role to cover all of the customer’s 250 locations in 23 countries. Impressed with InTech’s efficiency, responsiveness, cost‐effectiveness, and one‐touch contact, the client expanded InTech’s remit to include a broad array of additional onsite services for the customer.
🟢InTech’s wide range of onsite services combined with consistently superior client service has strengthened the client’s relationship with their customer, leading to greater sales opportunities, greater satisfaction, and improved customer retention.