01/31/2022
Job description
Diversified Technologies provides IT services across a broad range of solutions addressing technology needs for clients throughout the Midwest. The ideal candidate will design, implement, troubleshoot, analyze, and maintain internal and client networks. This role will be located in our Fargo office and includes a competitive benefits package.
JOB FUNCTIONS:
Server Systems:
• Install, manage, and troubleshoot customer and hosted server systems
• Manage and maintain VMWare and Hyper-V environments.
• Manages system back-up and restore software
• Provide support and upgrades for a wide array of Windows OS’s
• Research and help quote new server hardware and software as well as upgrades
• Document fixes and informational items regarding server systems
• Oversee security and manage security patches and updates
• SAN storage management
• Timely diagnosis and resolution of technical support issues
• Consistently report issue status and progress within our service desk ticketing system including accurate, complete and real time ticket entries
• Update the customer periodically on the status of open support issues or projects
• Update Customer system/process documentation as needed
CERTIFICATIONS: Current MCSE or equivalent ideal. CCNA/CCDA a bonus.
EDUCATION: Associates or Bachelor's degree in MIS, CIS or applicable computer network related fields.
EXPERIENCE: 5+ years’ experience providing technical support for business environments.
REQUESTED SKILLS:
• Server Systems: Windows OS such as Server 20019-2012 R2 and VMware virtualized environments
• Enterprise Services and Applications: Active Directory, DNS, DHCP, IIS, Apache, SQL, Exchange, SPAM filtering, AV, Backup systems, WSUS, monitoring systems, FTP, file server
• Routers and Firewalls: NAT translations, HA, ACL’s, Static routing and dynamic protocols such as RIP, EIGRP, and OSPF, VPN tunneling
• Switches: VLAN and trunk configuration
• Wireless: SSID management and wireless security
• Server Hardware: HP and Lenovo products
• SAN Administration: iSCSI, FC connections, and RAID levels
• Ability to prioritize and multitask
• Willingness to learn new technologies and maintain industry knowledge
• Excellent communication and interpersonal skills required
• Ability to lift, carry, and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment
• Willingness to travel 10%
Please reply to this post with Resume, Cover Letter, and References. This is for an immediate full time job opening with in our company
Job Type: Full-time