Franklin Pike Computing

Franklin Pike Computing Custom computer design & build, computer repairs, clean up, diagnostics & upgrades, software & hardware installation, computer networking

Thomas began his computer business in 2014 after many years of building and working on computers for himself, family & friends. He chose to begin a side business to address the needs he found were not being met for small businesses and individuals in regards to computer technology. He wanted to be able to provide a service that is needed at a price that people can justify and afford. He enjoys working on computers and helping others. His business helps to provide extra income for his family to pursue their dreams and the path that God has laid before them. We look forward to being able to help you as well!

10/27/2026

BACK UPS- The 3-2-1 rule

The Simplest Way to Make Sure You Never Lose a Photo

Most of us don't think about backups until the day we actually need one — a phone that won't turn on anymore, a laptop that gets dropped, a hard drive that just quietly stops working. It's an awful feeling, and it's almost always avoidable. There's one simple habit that professional IT folks have relied on for decades, and it works just as well for a family's vacation photos as it does for a company's records. It's called the 3-2-1 rule, and the best part is that once you set it up, you barely have to think about it again.
What the 3-2-1 rule actually means
It's just a way of remembering three numbers. Keep 3 total copies of anything you care about. Store them on 2 different types of storage. And keep 1 of those copies somewhere other than your home.
That's it. No special software required, no technical degree needed. Here's why each number pulls its own weight.
The first “3” — three copies.
Your original file counts as copy one. If that's the only copy that exists, you don't have a backup at all — you have a single point of failure. Two backups means that even if something goes wrong with one of them, you've still got a safety net.
The “2” — two kinds of storage.
This is the part people skip. Saving a second copy in another folder on the same laptop doesn't really protect you, because if that laptop dies, both copies go with it. Using two different types of storage — say, your computer and an external hard drive, or your phone and a cloud account — means one kind of failure can't wipe out everything at once.
The “1” — one copy away from home.
This covers the worst-case scenarios: a fire, a flood, a burglary, or just a laptop bag left on a train. If every copy of your photos lives in the same house, a single bad day can take all of them. A cloud backup, or a drive kept at a relative's house, solves this instantly.
How to set this up this week
1. Start with what you already have. The photos on your phone and the files on your computer are copy #1 — no action needed here, just know it counts.
2. Add a second copy on different media. An external hard drive works well for this. A 1–2TB drive typically costs somewhere in the $60–$100 range as a one-time purchase, and you plug it in occasionally (or leave it connected) to copy files over.
3. Add a third copy off-site with cloud storage. This is the easiest one to automate. Google Photos/Google One, Apple's iCloud+, and Microsoft OneDrive all offer inexpensive plans — often around $2–3 a month for 100–200GB, or roughly $10 a month for 2TB, which is plenty for most people's entire photo library plus documents.
4. Turn on automatic backup and forget about it. Phones can automatically upload new photos to the cloud as you take them, and computers can be set to back up on a schedule. The goal is to remove yourself from the process — a backup you have to remember to do is a backup that eventually doesn't happen.
5. Once a year, actually check it. Open your cloud account or plug in your external drive and confirm a recent photo is really there. A backup nobody has ever tested is a backup nobody can be sure of.

Quick check: are you covered?
☐ My photos and important files exist in at least two places.
☐ At least one of those places is not in my house (cloud storage, or a drive kept elsewhere).
☐ It happens automatically — I'm not relying on remembering to do it.
If you can check all three, you're in great shape. If not, pick one box and fix it this week.

You don't need to do this all at once
The 3-2-1 rule isn't a project to finish in a weekend — it's a habit to build one step at a time. If your photos only exist in one place right now, the single most useful thing you can do today is turn on automatic cloud backup on your phone. That alone gets you most of the way there. The external drive and the yearly check can come later. The point isn't to be perfect; it's to make sure that whatever happens to any one device, the things you'd actually miss are safe somewhere else.

10/21/2026

How to Spot a Fake Tech Support Call (And What to Do Instead)
The phone rings. Someone says they're calling from Microsoft, Apple, or your internet provider. They tell you your computer has a virus, or that someone has been using your account to commit fraud, and they need to "fix it" right now. It sounds urgent. It sounds official. And it's almost always a scam.

These calls have gotten more convincing over the years, and they cost older adults more money than almost any other type of scam — the Federal Trade Commission says people over 60 reported losing $159 million to tech support scams in a single recent year. The good news is that once you know the pattern, these calls become much easier to spot. Here's what to look for, and what to do.

How the Scam Usually Works
It typically starts one of two ways: either your phone rings out of nowhere, or a scary pop-up appears on your screen with a phone number to call. Either way, the person on the other end claims to be a technician who has already found a problem on your computer. They'll ask you to install a program that lets them see and control your screen. Once they're in, they may pretend to "discover" hackers or stolen money, then pressure you to buy gift cards, wire money, or withdraw cash to keep it "safe." None of this is real — it's all designed to rush you before you have time to think it through.
How to Spot It
Warning Signs of a Fake Tech Support Call

● You get a call or pop-up you didn't ask for, warning about a virus or hack.
● The caller says it's urgent and you must act “right now.”
● They ask to remotely control your computer.
● They ask for payment by gift card, wire transfer, cash pickup, or cryptocurrency.
● They tell you not to hang up or not to tell anyone — including family.

Here's the one fact worth remembering above all others: real companies like Microsoft, Apple, and your bank do not call you out of the blue about a virus or a security problem on your device. If you didn't contact them first, they didn't call you.
What to Do Instead
If You Get One of These Calls

1. Hang up. You don't owe a stranger on the phone an explanation — it's fine to simply end the call.
2. Don't click anything or call the number on a pop-up. Close the browser window, or restart the computer if it won't close.
3. Never install software or give control of your screen to someone who called you first.
4. If you're worried something really might be wrong, contact the company yourself using the number on your bill, statement, or their official website — not a number given to you by the caller.
5. Talk to a family member or friend before sending any money or gift cards. A short pause is often all it takes to see through a scam.

If You've Already Given Access or Paid
If this has already happened to you, please don't be embarrassed — these scams are designed by professionals to fool smart, careful people, and it happens to thousands of folks every year. If you gave someone remote access to your computer, turn it off or disconnect it from the internet, and ask a trusted family member, friend, or local computer shop to check it over before you use it again. If you shared passwords, change them as soon as you can, starting with your email and banking logins. If you sent money or gift card numbers, contact your bank or the gift card company right away — the sooner you call, the better the chance of stopping the payment. You can also report what happened at reportfraud.ftc.gov or by calling the FTC at 1-877-382-4357.

Scammers count on catching people off guard. Now that you know what these calls sound like, you're already one step ahead of them — and hanging up is always the safest answer.

Send a message to learn more

10/13/2026

𝐇𝐨𝐰 𝐭𝐨 𝐓𝐮𝐫𝐧 𝐎𝐟𝐟 𝐓𝐡𝐨𝐬𝐞 𝐒𝐜𝐚𝐫𝐲 𝐏𝐨𝐩-𝐔𝐩 𝐖𝐚𝐫𝐧𝐢𝐧𝐠𝐬 𝐨𝐧 𝐘𝐨𝐮𝐫 𝐖𝐢𝐧𝐝𝐨𝐰𝐬 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫
A quick, friendly guide to quieting down alarming notifications — and why they aren't what they claim to be
If you've ever been using your computer and suddenly a red or flashing message pops up saying your computer has a "virus," your account has been "hacked," or you need to "call Microsoft support immediately" — take a breath. That message almost certainly isn't real. It's a trick made to look official and urgent so you'll panic, call a phone number, or click a link. Genuine Windows and Microsoft alerts are never that dramatic, and they never demand you call a stranger on the phone.
The good news: you can turn most of these pop-ups down to a quiet hum, or off completely, in just a couple of minutes. Below are simple, step-by-step instructions for both Windows 10 and Windows 11. You don't need to be a computer expert — just follow along one step at a time.
3 quick signs a pop-up is a scam, not a real notification:
• It tells you to call a phone number right away.
• It says something terrible will happen if you don't act "immediately."
• It asks you to give someone remote access to your computer, or to buy gift cards.
How to Turn Off Notifications in Windows 11
1. Click the Start button (the Windows logo in the bottom of your screen).
2. Click Settings (it looks like a small gray gear).
3. In the list on the left, click System.
4. Click Notifications.
5. Near the top, find the switch labeled Notifications and click it to turn it Off.
That's it — with that switch off, apps and pop-ups will no longer be able to interrupt your screen. If you'd rather quiet things down temporarily instead of turning them off for good, you can use Focus instead: follow steps 1–3 above, click Focus, and click Start focus session. This silences notifications for a set amount of time without changing your permanent settings.
How to Turn Off Notifications in Windows 10
1. Click the Start button, then click the gear icon for Settings (or hold down the Windows key and press the letter I).
2. Click System.
3. In the list on the left, click Notifications & actions.
4. Find the switch labeled Get notifications from apps and other senders and click it to turn it Off.
This one switch turns off notifications from every app on your computer at once — no need to adjust anything app by app.
If a Scary Pop-Up Ever Appears Again
● Don't call any phone number shown on the screen, and don't click anything inside the pop-up.
● Never let anyone you didn't contact yourself "remote into" your computer to "fix" it.
● If you can't close the window normally, press Ctrl, Alt, and Delete together, choose Task Manager, select your web browser, and click End Task.
● Afterward, simply restart your computer as you normally would — that clears it completely.
● If you're ever unsure whether something is real, it's always fine to stop and ask a family member or trusted friend before doing anything else.
Turning off notifications won't stop every scam from ever appearing on a webpage, but it removes one of the biggest tools scammers use to grab your attention and rush you into a decision. Take your time, and remember: real companies never pressure you to act in panic.

Send a message to learn more

05/04/2026

🚨 PSA 🚨 SCAM ALERT 🚨

-RICHMOND PARKING TICKETS-

Sheriff Brian Craig would like to make the residents of Floyd County aware of a current scam that is being reported to our office.

This scam references parking violations in the City of Richmond. Individuals are receiving text messages claiming they owe money for a parking ticket(s), often including a QR code to make a payment.

⚠️Please be aware this is fraudulent⚠️

The City of Richmond or any law enforcement agency/courts will NOT request parking ticket payments via unsolicited text messages.

❗️Do NOT scam/click any links in suspicious messages.

❗️Do NOT provide personal or financial information.

Picture** to represent the described scam and for awareness.

Our new Logo- A big thank you to Andy Finn & Zach Lenhart of Finn Graphics! They did an awesome job for us! If you need ...
05/02/2026

Our new Logo- A big thank you to Andy Finn & Zach Lenhart of Finn Graphics! They did an awesome job for us! If you need help with graphic design - give them a shout!!

08/02/2025

How to Stay Safe from Scammers: 10 Steps Everyone Should Follow

In today’s digital age, scammers are becoming increasingly sophisticated, targeting people through phone calls, emails, texts, and social media. Whether it's a phishing email that looks like it's from your bank or a fake online store offering unbelievable deals, scams can cost victims both money and peace of mind. Fortunately, there are clear and practical steps you can take to protect yourself.

1. Be Skeptical of Unsolicited Contact
If someone reaches out to you unexpectedly—especially asking for money, personal information, or urgent action—take a step back. Scammers often create false urgency to pressure you into acting without thinking.

2. Verify the Source
Before clicking a link or sharing information, confirm the legitimacy of the source. Call the organization directly using an official phone number (not one they give you). Check email addresses and URLs carefully—many scammers use addresses that mimic real ones.

3. Don’t Share Personal Information
Never give out personal or financial information over the phone, email, or text unless you are 100% sure who you're dealing with. Legitimate companies won’t ask for sensitive information through insecure channels.

4. Use Strong Passwords and Enable Two-Factor Authentication
Create strong, unique passwords for each of your online accounts. Enabling two-factor authentication (2FA) adds an extra layer of security, even if your password is compromised.

5. Beware of “Too Good to Be True” Offers
Scams often promise large rewards with little effort—such as free vacations, sudden inheritances, or miracle products. If it sounds too good to be true, it probably is.

6. Keep Your Software Up to Date
Regularly update your devices and software to fix security vulnerabilities. Outdated software can leave you open to malware or spyware used by scammers to steal your data.

7. Monitor Financial Statements and Credit Reports
Check your bank and credit card statements regularly for unauthorized transactions. Consider placing fraud alerts or credit freezes if you suspect identity theft.

8. Educate Yourself and Others
Stay informed about the latest scams by following trusted sources like the FTC (Federal Trade Commission) or your local consumer protection agency. Share what you learn with friends and family—especially older relatives who are often targeted.

9. Use Secure Connections
Avoid logging into sensitive accounts using public Wi-Fi. If necessary, use a VPN (Virtual Private Network) to encrypt your connection and protect your data from hackers.

10. Report Suspicious Activity
If you suspect you’ve been targeted or scammed, report it immediately to:

-The FTC at ReportFraud.ftc.gov

-Your bank or credit card company

Local law enforcement
Reporting scams helps protect others and may help authorities catch the culprits.

Final Thoughts

Scammers thrive on confusion and fear, but with awareness and caution, you can stay a step ahead. Make it a habit to pause, verify, and protect. A few extra seconds of skepticism could save you from becoming the next victim.

Send a message to learn more

05/27/2024
🚨 Beware of Scams and Scammers! 🚨Hey everyone, I wanted to take a moment to talk about something important: protecting o...
01/29/2024

🚨 Beware of Scams and Scammers! 🚨

Hey everyone, I wanted to take a moment to talk about something important: protecting ourselves from scams and scammers. With the rise of online interactions, it's more crucial than ever to be vigilant and aware of the warning signs. Here are some tips to keep in mind:

Too Good to be True: If an offer seems too good to be true, it probably is. Trust your instincts and don't fall for promises of easy money or unbelievable deals.

Urgency and Pressure: Scammers often create a sense of urgency to make you act quickly without thinking. Be cautious of high-pressure tactics and take your time to research and verify before making any decisions.

Requests for Personal Information: Legitimate organizations will never ask for sensitive personal information like your Social Security number, bank account details, or passwords over unsolicited calls or emails. Be wary of any such requests.

Unsolicited Communications: Be cautious of unsolicited emails, messages, or phone calls, especially if they're offering unexpected prizes, lottery winnings, or asking for money upfront.

Poor Grammar and Spelling: Many scams originate from non-native English speakers, leading to poorly written emails or messages. If something looks unprofessional or contains numerous grammatical errors, it's likely a scam.

Research and Verify: Before making any transactions or sharing personal information, research the company or individual online. Check reviews, ratings, and official websites to ensure legitimacy.

Secure Transactions: When making online purchases or transactions, always ensure the website is secure (look for "https://" and a padlock symbol in the address bar) and use secure payment methods like credit cards or PayPal.

Remember, staying informed and cautious is key to protecting yourself from scams. If you encounter any suspicious activity, report it to the appropriate authorities immediately.

Here is an example of one such email---

Address

2413 Franklin Pike SE
Floyd, VA
24091

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 9pm

Telephone

(540) 312-0871

Alerts

Be the first to know and let us send you an email when Franklin Pike Computing posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Franklin Pike Computing:

Shortcuts

Share

Nearby computer & electronics services


Other Floyd computer & electronics services

Show All