At Link Layer Solutions we provide a wide range of IT support services to help you maintain and grow your business. Here's a sampling of the services we provide:
•We provides technical support, including diagnosis and correction of software/ hardware issues, hardware and software upgrades, and virus/malware remediation.
•Consultation services on security, networking or information technology bes
t practices, policies, or requirements.
•We provide installation, configuration, and management of backup software. Recover lost or deleted data from damaged media.
•Centralized Help Desk to act as a first point of contact to resolve issues.
•Basic configuration of email & calendar, operability troubleshooting and basic functionality.
•Install and support the basic functionality of company owned scanners, printers, etc.
•Travel and provide support to off satellite company locations.
•Software installation, basic configuration, operability troubleshooting, and basic functionality.
•Provides support for Basic Service where VoIP (Voice Over IP) is deployed.
•Remote monitoring and managing your network, servers and PCs.
•Provide site network, security and hardware assessments.
•Automated updates, software deployments, secure remote support, remote inventory and software inventory, and automated “behind-the-scenes” maintenance. Standard level OS and 3rd party core application security patches and updates.
