09/03/2026
If you’re a field-service CEO who depends on one person for access, keep reading.
That employee knows where the project files live, which client portals matter, and how to reach Microsoft 365. Then they get sick, resign, or lock themselves out.
Now the crew is standing around waiting for one person to come back.
Create a one-page “if I’m unavailable” access map:
• Project files and shared folders
• Client portals and critical accounts
• Microsoft 365 admin access
• Remote-work fallback steps
• Who can take over without admin privileges
Store it securely. Test it with a non-admin. Fix what breaks before an outage exposes it.
A continuity plan is cheaper than turning one resignation into a company-wide shutdown.
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