Quality Associates, Inc.

Quality Associates, Inc. Quality Associates, Inc., a Konica Minolta company, provides custom solutions that turn printed and electronic information into organized, accessible data.

Konica Minolta Business Solutions U.S.A., Inc. welcomes Quality Associates, Inc. From scanning and imaging to complete, searchable systems that bring information directly to the desktop, QAI offers complete systems integration, support and post-deployment training to ensure success. Founded in 1986 and based near Baltimore and Washington, D.C., QAI has grown from a one-person consultancy into a tr

usted, experienced Value-Added Reseller (VAR) with an extensive electronic content management (ECM) supplier and partner network. QAI works with federal, state and local agencies; schools, colleges and universities; chemical and manufacturing companies; pharmaceutical, healthcare and medical research organizations; financial, accounting and law firms; professional associations; and many other organizations. For more information, please call (410) 884-9100 or (800) 488-3547 or visit www.qualityassociatesinc.com. QAI comprises three separate divisions: Information Services, Quality Assurance & Scientific Support and Archiving.

โ€ข Our Information Services Division provides clients with cutting-edge solutions to document management issues in an ever-changing marketplace. While specializing in the conversion of documents and other media to electronic formats, we also offer a full range of document scanning/imaging hardware and software, as well as integration services and staff training.

โ€ข Our Quality Assurance & Scientific Support Division provides consulting services to regulated companies in the areas of Good Laboratory Practices (GLP) and Good Clinical Practices (GCP). The division specializes in quality assurance, and also provides scientific support for regulatory studies.

โ€ข Our state-of-the-art archive facility assures the safe and confidential integrity of clientsโ€™ paper documents, electronic media and specimens under the care of trained archivists.

How much time does your team spend entering data from forms, applications, invoices, or other documents?Manual data entr...
08/31/2026

How much time does your team spend entering data from forms, applications, invoices, or other documents?

Manual data entry can create delays, introduce errors, and keep employees focused on repetitive tasks instead of higher-value work. That's where Intelligent Forms Processing comes in.

By combining OCR, machine learning, and automated validation, organizations can turn document-heavy workflows into faster, more efficient digital processes.

Read our latest blog to learn how Intelligent Forms Processing helps organizations improve accuracy, accelerate processing times, and scale operations more effectively.

๐Ÿ“– Read the blog:
https://www.qualityassociatesinc.com/resources/intelligent-forms-processing-data-entry/

Intelligent forms processing creates a fundamentally different relationship between an organization and the paperwork it depends on.

When organizations plan a records modernization project, the focus is often on scanners, file formats, and project timel...
08/13/2026

When organizations plan a records modernization project, the focus is often on scanners, file formats, and project timelines. But one of the most important factors in long-term success is metadata.
Metadata helps determine how records are found, managed, retained, and secured. A well-planned metadata strategy supports compliance requirements, information governance initiatives, and successful system migrations.
If you're considering a digitization or modernization effort, don't overlook the role metadata plays in creating a searchable, compliant, and sustainable records environment.
Read the full thought piece here: https://www.qualityassociatesinc.com/resources/metadata-strategy-records-modernization/

A metadata strategy is the difference between a searchable, compliant records system and an expensive pile of unusable digital files.

๐Ÿ“‚ The Hidden Costs of Poor Document IndexingWhen organizations plan digitization projects, scanning often gets all the a...
08/06/2026

๐Ÿ“‚ The Hidden Costs of Poor Document Indexing
When organizations plan digitization projects, scanning often gets all the attention. But there's another critical factor that determines whether the project succeeds: document indexing.

Without a thoughtful indexing strategy, organizations can struggle with: โœ… Lost productivity๏ฟฝโœ… Duplicate work๏ฟฝโœ… Compliance and audit risks๏ฟฝโœ… Difficult document retrieval

A searchable, well-organized repository delivers the true value of digitization.

Read the full blog:๏ฟฝ๐Ÿ”—
https://www.qualityassociatesinc.com/resources/poor-document-indexing-cost/

Poor document indexing services account for far more failed digitization projects than bad scanning ever does, and can cost you greatly.

โฐ 930gov is TOMORROW!The wait is almost over. We're excited to see everyone at Digital Government Institute's 930gov tom...
07/27/2026

โฐ 930gov is TOMORROW!

The wait is almost over. We're excited to see everyone at Digital Government Institute's 930gov tomorrow in Washington, D.C. for a great day of conversation, collaboration, and learning. Who's ready? ๐Ÿ™Œ

Be sure to join Scott Swidersky, Senior Vice President, Intelligent Information Management Practice, Konica Minolta Business Solutions U.S.A., Inc. and President, Quality Associates, Inc., for his session:
๐Ÿ•˜ 9:00 AM
๐ŸŽค Designing the AI-Ready Agency: Records as the Foundation of Intelligence

If you're attending 930gov, we'd love to connect and discuss how intelligent information management and records management strategies can help build a stronger foundation for AI success. Visit us at Booth # 202!!

More info on 930gov: https://digitalgovernment.com/930gov/


Thinking about a large-scale records modernization project?After helping organizations transition from paper-based recor...
07/27/2026

Thinking about a large-scale records modernization project?

After helping organizations transition from paper-based records to digital environments for more than two decades, we've learned that success depends on much more than technology alone. Proper planning, realistic timelines, efficient workflows, and strong quality controls all play a critical role.

Our newest blog highlights 7 key lessons learned from large-scale records modernization efforts and offers practical guidance to help organizations avoid common challenges.

๐Ÿ“– Read the article here: https://www.qualityassociatesinc.com/resources/large-scale-records-modernization-lessons/

What has been the biggest challenge in your organization's records modernization journey?

Here are seven things worth knowing before you launch a large-scale records modernization effort that will help you ensure a smooth project.

What a fantastic week we are having at  ! ๐ŸŽ‰Our pre-conference workshop, End-to-End Lifecycle Management and Long-Term Pr...
07/23/2026

What a fantastic week we are having at ! ๐ŸŽ‰

Our pre-conference workshop, End-to-End Lifecycle Management and Long-Term Preservation in Microsoft 365, was a huge success. Thank you to everyone who joined QAI and our partners DocPoint Solutions, Knowledge Preservation, and Preservica for a morning of collaboration, learning, and practical discussions on records governance and long-term preservation.

And yes... we even fit in some yoga! ๐Ÿง˜

We also had a great time at the Opening Reception at the Museum of the American Revolution and have loved connecting with so many colleagues throughout the conference.

There's still time to visit us today at Booth #302! Stop by, say hello, and spin our prize wheel. ๐ŸŽก

๐Ÿ“ฃ We're heading to the 2026 NAGARA Annual Conference this week!We're excited to announce that QAI will be exhibiting at ...
07/20/2026

๐Ÿ“ฃ We're heading to the 2026 NAGARA Annual Conference this week!

We're excited to announce that QAI will be exhibiting at the 2026 NAGARA Annual Conference, taking place July 21โ€“24, 2026, at the Loews Philadelphia Hotel in Philadelphia, PA.

NAGARA brings together government archivists, records managers, and information professionals from across the country to discuss the latest challenges, opportunities, and innovations in archives, records, and information management. We're looking forward to connecting with attendees, sharing insights, and exploring solutions that help organizations strengthen compliance, governance, and digital records strategies.

๐Ÿ“ Visit us at Booth 302 to learn how QAI empowers agencies to modernize, digitize, and manage records with confidence.

We can't wait to see you in Philadelphia!

๐Ÿ“ฃ QAI is Headed to the 2026 NAGARA Annual Conference!We're excited to announce that QAI will be exhibiting at the 2026 N...
07/14/2026

๐Ÿ“ฃ QAI is Headed to the 2026 NAGARA Annual Conference!

We're excited to announce that QAI will be exhibiting at the 2026 NAGARA Annual Conference, taking place July 21โ€“24, 2026, at the Loews Philadelphia Hotel in Philadelphia, PA.

NAGARA brings together government archivists, records managers, and information professionals from across the country to discuss the latest challenges, opportunities, and innovations in archives, records, and information management. We're looking forward to connecting with attendees, sharing insights, and exploring solutions that help organizations strengthen compliance, governance, and digital records management strategies.

๐Ÿ“ Visit us at Booth 302 to learn how QAI empowers agencies to modernize, digitize, and manage records with confidence.

We can't wait to see you in Philadelphia!

We're excited to be attending 930gov 2026, Digital Government Institute's annual forum focused on mission-enabled techno...
07/13/2026

We're excited to be attending 930gov 2026, Digital Government Institute's annual forum focused on mission-enabled technology, bringing together government and industry leaders to discuss AI, records management, cybersecurity, data management, and digital transformation.

The event takes place July 28, 2026, at the Walter E. Washington Convention Center in Washington, D.C.

Be sure to join Scott Swidersky, Senior Vice President, Intelligent Information Management Practice, Konica Minolta Business Solutions U.S.A., Inc. and President, Quality Associates, Inc., for his session:

๐Ÿ•˜ 9:00 AM
๐ŸŽค Designing the AI-Ready Agency: Records as the Foundation of Intelligence

If you're attending 930gov, we'd love to connect and discuss how intelligent information management and records management strategies can help build a stronger foundation for AI success. Visit us at Booth # 202!!

More info on 930gov: https://digitalgovernment.com/930gov/

Attending the 2026 NAGARA Annual Conference? Join QAI for a NAGARA 2026 Pre-Conference Workshop!Managing records effecti...
07/10/2026

Attending the 2026 NAGARA Annual Conference? Join QAI for a NAGARA 2026 Pre-Conference Workshop!

Managing records effectively today while preparing them for long-term preservation requires collaboration, governance, and the right technology strategy.

Join QAI and our partners, DocPoint Solutions, Knowledge Preservation, and Preservica, for a half-day morning workshop:

End-to-End Lifecycle Management and Long-Term Preservation in Microsoft 365: A Cross-Disciplinary Workshop on Governance, Transfer, and Sustainable Stewardship

๐Ÿ“… July 21, 2026
๐Ÿ•— 8:00 AM โ€“ 12:00 PM

This interactive workshop will explore practical approaches to managing records throughout their lifecycle in Microsoft 365 while establishing a sustainable path for long-term preservation. Attendees will gain insights into governance, retention, archival transfer, and strategies that support both operational needs and long-term stewardship goals.

Whether you're responsible for records management, archives, compliance, or information governance, this session will provide actionable guidance to help strengthen your organization's information management program.

Register for our pre-conference workshop: https://nagara.org/Shared-Content/Events/Display.aspx?EventKey=AC26E2E&WebsiteKey=7d8e1864-b16c-4d9e-906b-818a1edf18c0

And while you're at the conference, be sure to stop by Booth 302 and say hello to the QAI team!

Address

11850 West Marketplace, Suite P
Fulton, MD
20759

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