VOSS Solutions

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VOSS Solutions

Optimize your digital workplace strategy using automation and actionable intelligence with VOSS.

VOSS is a provider of BCOM (business communications operations management) solutions that automate and simplify the challenge of managing today's increasingly sophisticated communications environments.

10/29/2026

🔥Fireside Chat with VOSS🔥
Episode 4: See it. Govern it. Prove it.
Introducing VOSS AI Agent Accountability

Anyone can spin up an AI agent. The hard part comes later, when someone asks what it costs, who owns it, and what it’s actually done for the business. Too often, nobody has a good answer.

In episode 4 of Fireside Chat, Brett Johnson sits down with VOSS CPO Bill Dellara to unveil VOSS AI Agent Accountability, our new product built to bring agents out of the shadows. Tune in to hear how you can see every agent in your estate, govern them with confidence, and prove the value they deliver, before the budget conversation proves it for you.

👉 https://www.voss-solutions.com/blog/2026/see-govern-prove-voss-ai-agent-accountability/

10/27/2026

💰 Budget season is the best time to find out what you’re paying for!

Most 2027 IT budgets get signed off in the next few weeks, and many will roll this year’s licenses, devices, and contracts forward unchanged.

For a 5,000-seat organization with just 8% of seats unused or over-tiered, that adds up to roughly $240,000 a year.

In this blog post, Derek Smith shares four questions to answer before your renewals lock in 👇
https://www.voss-solutions.com/blog/2026/find-what-you-pay-for-in-budget-season/?utm_source=facebook&utm_medium=organic&utm_campaign=blog&utm_content=facebook-blog

10/20/2026

Most organizations can produce their AI policy in minutes. Ask them to list the AI agents actually running, who owns each one, what each can reach, and what each is worth, and the room goes quiet.

In his latest blog, Bill Dellara, our Chief Product Officer, sets out three questions every AI agent must answer, in this order:

👀 See it
🏛️ Govern it
☑️ Prove it

Read the article, here 👇
https://www.voss-solutions.com/blog/2026/three-questions-every-ai-agent-must-answer/?utm_source=facebook&utm_medium=organic&utm_campaign=blog&utm_content=facebook-blog

10/16/2026

🏅 We are delighted to share that VOSS has been shortlisted in two categories at the UC Awards 2026:

✨ Best Service Management Platform
✨ Best Workflow / Automation Innovation

This year's recognition extends VOSS' run as a UC Awards finalist to seven consecutive years and follows its win for the Best Workplace Management tool in 2025.

👉 https://www.voss-solutions.com/news/2026/voss-shortlisted-in-two-categories-at-the-2026-uc-awards/

10/15/2026

Last month, Brett Johnson sat with a customer who was managing licenses across nine admin portals, plus more than a dozen Microsoft sub-portals, and still couldn’t say for certain what they owned.

That’s the real cost of cross-vendor UC: not the extra logins, but the duplicate licenses, manual reconciliation, and access gaps that build up when no single system has the full picture.

Here he writes about the four hidden costs, and a simple one-day test to see whether license sprawl is affecting your organization 👇

https://www.voss-solutions.com/blog/2026/real-cost-cross-vendor-license-sprawl/

10/13/2026

The DIY AI automation trap

Your engineer wired an LLM to an admin API and provisioned a user in seconds. Great demo, but will it work 10,000 times?

Darrel Bremer explains why DIY AI automation breaks in production:

🎲 At 99% accuracy, 5,000 monthly changes still means about 50 errors.
🔓 Broad admin credentials invite prompt injection and weak audit trails.
💸 Building takes a week. Maintaining it takes years.

The answer: AI for intent, VOSS for ex*****on, and MCP to connect them.

👉 https://www.voss-solutions.com/blog/2026/diy-ai-automation-trap/?utm_source=facebook&utm_medium=organic&utm_campaign=blog&utm_content=facebook-blog

10/09/2026

Will you be at UCX next week at Excel in London? If so, get in touch - we'd love to meet you there!

10/08/2026

👥 75,000 users
💰 23% cost savings

A global enterprise was running one of the most complex Cisco UC estates we've seen: 150,000 devices and more than 10 million call records spread across the environment. Before moving to Microsoft Teams Phone, they needed to know exactly what they had, what was actually being used, and what could go.

With VOSS Discovery, they got full visibility across the entire estate. That made it possible to:

🔍 Identify inactive services and unused licenses
🧹 Remove obsolete infrastructure
📏 Rightsize the environment to match real usage

Read how they achieved a 23% reduction in costs and a clean, accurate foundation for a smooth migration to Teams Phone.

👉 https://www.voss-solutions.com/resources/voss-case-studies/cloud-ready-telephony/

10/07/2026

Great first day at Nexus Live 2026 in Reston!

ScienceLogic’s theme for the week - Intelligence in Action, Trusted Outcomes - came through loud and clear, starting with a strong keynote from Dave Link. It was also great to hear Mike Nappi’s roadmap session, outlining the vision and direction for the platform.

Looking forward to more insightful sessions, great conversations, and catching up with customers, partners, and the wider ScienceLogic community today.

10/06/2026

✨Meet your IT admins where they already are: Introducing the VOSS MCP server

Your IT admins already use AI. Now it can do the work, not just give advice.

The new VOSS MCP server connects Claude, Copilot, or your own agents directly to VOSS. Add the connection, authenticate, and you're done, with no custom code. Every action stays tied to the admin and governed by role-based access controls.

Watch Claude onboard a new user, end-to-end, from one prompt 👇

https://www.voss-solutions.com/blog/2026/meet-your-it-admins-where-they-already-are-introducing-the-voss-mcp-server/?utm_source=facebook&utm_medium=organic&utm_campaign=blog&utm_content=facebook-blog

Address

435 North Garland Avenue, Suite 140
Garland, TX
75040

Website

http://www.voss-solutions.com/contact/

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