04/21/2026
New full episode is live on Spotify.
Clinical trials have more technology, more tools, and more data than ever before.
So why are patient retention, trial compliance, and patient experience still such persistent problems?
In this episode, I sat down with Farah Ahmad, Co-Founder and CEO of PatientX and EVP of Business Development at Eversana, for a candid conversation about what the industry still gets wrong when it comes to the patient journey.
We talked about:
• patient retention in clinical trials
• patient engagement and patient voice
• trial compliance and operational gaps
• decentralized clinical trials and digital health
• clinical trial innovation and better trial design
• how sponsors, sites, and partners can work better together
One of the biggest takeaways for me: we keep trying to solve deeply human problems with disconnected systems, fragmented processes, and too little ownership around the actual participant experience.
If we want better data, better compliance, and better outcomes, we have to build trials that work better for the people inside them.
This conversation is for anyone working in clinical research, clinical operations, pharma, biotech, digital health, or patient-focused innovation.
Listen to the full episode on Spotify and let me know what you think the industry still misses most when it comes to retention.