BWN Computer Repair and Service

04/27/2026

If you're having issues with Outlook and Microsoft 365 this morning (desktop and mobile aps)...you are not alone.

See this article for more info:

https://www.bleepingcomputer.com/news/microsoft/microsoft-says-outlookcom-outage-is-causing-sign-in-failures/

"Microsoft is experiencing significant issues with Outlook and Microsoft 365 services, causing login failures, sign-outs, and email access problems for users in the US and UK"

Don't try performing any password resets.

Best thing to do is wait until Microsoft fixes the issue.

Any questions about this or any other IT/computer issues....send them our way and we'll help you out.

Have a Blessed and Safe week ahead!

Brian Norby, Owner of BWN Computer
940-282-0290

Microsoft is investigating an ongoing Outlook.com outage that is causing intermittent signing issues and preventing customers from accessing their mailboxes.

04/05/2026

He is risen! The resurrection of Christ gives us hope for salvation and for our own resurrection and eternal life.

He died...so that we may have life...and have it more abundantly. Amen.

We here at BWN Computer (Tonya and myself) would like for you to have a Blessed and peaceful Easter. :)

03/26/2026

Tonya Gerhardt

02/27/2026

Out sick today. Back tomorrow. My apologies for such short notice.

02/16/2026

If you own an Apple device (iPhone, iPad, Macs Apple Watche, Apple TV) or you use the Safari browser on any of your devices...you just may want to make sure you have the latest updates installed for that device.

This link https://www.malwarebytes.com/blog/news/2026/02/apple-patches-zero-day-flaw-that-could-let-attackers-take-control-of-devices?utm_source=iterable&utm_medium=email&utm_campaign=b2c_pro_oth_20260216_februaryweeklynewsletter_v3_177096961032&utm_content=Applebanded is to an article that explains how to install the latest updates for your particular device AND just why this is important to do as soon as possible.

If you have any questions about this article OR if you ever need help with your Apple/Windows/Linux devices...we are here to help you.

Stop by our shop here in Graham during business hours...OR...call us directly any time at 940-282-0290 and we'll help you out.

Have a BLESSED and SAFE Day! ...and...Happy Computing! :)

Brian and Tonya (Owners)

BWN Computer Repair and Service
2017 State Hwy 16 South, Graham, TX 76450
(directly across from the Dollar General Store)

Hours:
>>>Monday to Friday: 900am to 600pm (sometimes we leave early to work on-site)
>>>Saturday: 900am to at least 200pm (sometimes we leave early to work on-site)
>>>Sunday: By appointment (but you are always welcome to stop in if you see our car parked right in front...the door will be open)

Apple issued security updates for all devices which include a patch for an actively exploited zero-day—tracked as CVE-2026-20700.

02/04/2026

Yes...keep calm. We're only needing to take off this morning between 1030am and 230pm for an emergency appointment.

We truly appreciate all of our clients.

If you need to reach us...givevus a call at our direct line...940-282-0290.

Have a Blessed and Safe Day!! And...Happy Computing!
Brian and Tonya (Owners of BWN Computer)

01/24/2026

Update:

Due to the wonderful snow and ice we have received...we will be closed from Saturday, January 24th to Tuesday, January 27th...returning on Wednesday, January 28th.

Our adjusted hours will be:

>>>Wednesday 28th: Noon to 500pm
>>>Thursday 29th : Noon to 500pm
>>>Friday 30th: Noon to 500pm
>>>Saturday 31st: 900am to at least 200pm

*****************************************************
Original Post:

Due time the wonderful snow and ice we've received...we will be closed until the roads are safe to drive on.

We prefer our customers stay at home when the weather is like this. Better to be safe then out driving in this ice and cold.

We are still available for remote supports if you need help. If so, call our direct line at 940-282-0290 and we'll get you taken care of.

Normal hours, weather permitting, to resume on Wednesday the 28th.

Have a Blessed and safe day!

Brian and Tonya (Owners)

BWN Computer Repair and Service
2017 State Hwy 16 S
Graham, TX 76450
940-282-0290 (Direct Line)

01/15/2026

UPDATE...Thursday, January 15 at 233am
>>>Verizon has posted: Outage Resolved, Credits to Be Issued to Affected Users.

The wireless carrier apologizes for the outage, which it finally fixed after about 10 hours. Affected users can expect 'account credits.'

They advise that you restart your affected devices.

Hopefully....this stays resolved. In this day and age...our phones are a major part of our lives.

BWN Computer

========================================

ORIGINAL POST...Wednesday, January14th
>>>Verizon is currently experiencing a nationwide service outage going on today...there have been over 1 million reports logged in the past 24 hours.

Currently, Engineering teams have been deployed to resolve widespread interruptions that have left many phones stuck in SOS mode.

Here is the current status for other carrier networks:

T-Mobile: They have confirmed their network is operating normally. While some users reported issues, the company clarified these were likely failed attempts to call Verizon customers.

AT&T: Their reports indicate the network is operating normally. Like T-Mobile, any reported "issues" are primarily attributed to cross-carrier connection failures when trying to reach Verizon users.

If you are experiencing issues, you can check the official status pages directly for each carrier:

Verizon: Sign in to the My Verizon portal or use the Network Status Tool.

AT&T: Check for localized disruptions on the AT&T Outage Map.

T-Mobile: View updates on the Network Disruptions support page.

General Tracking: Use Downdetector for real-time user-reported spikes across all carriers.

Are you currently seeing an "SOS" icon on your phone, or are you just having trouble reaching a specific person?

Here is how you can still place calls by using alternative connection methods:

1. Enable Wi-Fi Calling

If you have access to a Wi-Fi network, this is the most reliable way to make normal calls and send texts.

iPhone: Go to Settings > Phone > Wi-Fi Calling and toggle it On.

Android: Open the Phone app, tap the three-dot menu > Settings > Calls, and toggle Wi-Fi Calling On.

Note: You may be asked to confirm your emergency (911) address when enabling Wi-Fi Calling.

2. Use Messaging & VoIP Apps

Apps that use data rather than cellular voice signals will work over any active internet connection (Wi-Fi or a secondary carrier's data).

FaceTime Audio: Best for calling other iPhone users.

WhatsApp / Messenger: Allows full voice and video calls to anyone else with the app.

Google Voice / Skype: Can be used to call standard landlines or cell numbers over Wi-Fi.

3. Satellite Messaging (iPhone 14+ / Pixel 9)

If you are outdoors with a clear view of the sky and have no Wi-Fi or cellular service, you may see an SOS icon that allows satellite connectivity.

For Emergencies: Follow the on-screen prompts to connect to a satellite to reach 911.

For Standard Messaging: On iOS 18, your iPhone will automatically offer "Messages via Satellite" if it detects you are off the grid.

4. Emergency Calls (911 Only)

Even during a major carrier outage, your phone can often use other carriers' networks to complete a 911 call if they are still functioning.

If your primary phone fails, try a landline or a device from a different carrier (like T-Mobile or AT&T).

Hopefully, this information will help you out.

If you have any questions about this post, or any other IT-related issues, send them our way and we'll help you out.

Have a Blessed and Safe evening!

Brian and Tonya
Owners of BWN Computer

2017 State Hwy 16 South
Graham, TX. 76450
940-282-0290

12/25/2025

We here at BWN Computer (Tonya and Brian) would like for everyone to have a Blessed and Merry Christmas!

The joy of Christmas is around us...but let us not forget the real and true reason for...our joy of Christmas!!

12/07/2025

Remembering Pearl Harbor: The many men and women who lost their lives on a day we will never forget. As Roosevelt said "a date which will live in infamy".
Today, we honor all who served on December 7, 1941.

12/02/2025

With the Holidays here in full swing...we at BWN Computer (Tonya and myself) are here to help when it comes to your devices (new and old).

Proudly bringing Happy Computing to the Graham and Lake Country Area since moving here in 2011.

Many of you may be replacing those old devices that you have...or may be adding a new device...and you want to make sure they are set up properly.
---Backing up any old devices and securing the backed up data.
---Setting up your new device.
---Restoring the backup to your new device.
---Installing a recommended Managed Anti-Malware for protection.
---Installing any printers, scanners, or other hardware.
---Installing software that you need.
---Optimizing your system.
---Answering any questions you may have about your devices, operating system, software, or any other IT-related questions.

Setting up and securing computers, phones, printers, routers, networks...and many other devices...is just the beginning of what we do. Let us know how we can help you.

You are welcome to stop in at our shop conveniently located here in Graham directly across from the Dollar General Store.
---2017 State Hwy 16 S, Graham, TX 76450
---Monday to Friday: 900am to 600pm
---Saturdays: 900am to at least 200pm
---Sundays: By Appointment (or if we are parked out front...you are always welcome to come on in...the door is open)
---We are always available after hours if you need help or have any questions. Our service doesn't stop just because we close the doors at the shop at the end of the day.
---Our Direct Line: 940-282-0290

Work can be performed at our shop (where you come to us), at your location (where we come to you), or by remote support (where we connect to your device by a remote session so you don't have to leave the convenience of your home).

Let us know how we can help you.

Have a BLESSED, SAFE and WONDERFUL Holiday Season!!
Merry Christmas and a Happy New Year to everyone!!

BWN Computer (Brian and Tonya)

Proudly bringing Happy Computing to the Graham and Lake Country area since moving here in 2011.
---With over thirty five years in business and over forty years of experience to best help you.
---BBB Accredited
---Member of Graham Chamber of Commerce

11/27/2025

We here at BWN Computer (Tonya and myself) would like for everyone to have a safe, warm, happy, and blessed Thanksgiving.

There is so much to be grateful for and not just on Thanksgiving...but every day.

We are blessed and thankful for all of our wonderful clients.

We are blessed and thankful for all our family and friends.

We are blessed to have each other in our lives.

We are blessed and thankful for all who are in our life's paths.

We are blessed and grateful for He who has guided us through our life's ups and downs...molding us and teaching us.

Happy Thanksgiving to all!!
Love, Tonya and Brian :)