Professional Computing Resources

03/06/2025

Join us on March 25 at 2 PM (ET) for our next session in the PCR-360 Webinar Series featuring Robert Alber and special guest Brian Beaudoin from Big River Barcode Services!

📦 Topic: Barcode Scanner Application & Integration
Get an inside look at how barcode technology works with PCR-360, including:
✅ Printable Barcodes & Reports
✅ Service Desk Application integration
✅ Inventory Management with barcode scanning
✅ Hardware Requirements & Cost Overview
✅ Live Q&A + Feature Request Discussion

Whether you're using barcodes now or just getting started, this session is packed with insights to help you streamline your processes!

📩 Register today by emailing [email protected]

Valsoft Corporation

Send a message to learn more

01/16/2025

🌟 Exciting News! 🌟

We’re kicking off a brand-new PCR-360 Webinar Series in 2025! 🎉 Join us bi-monthly as we dive into key features, share best practices, and help you unlock the full potential of PCR-360.

📅 Mark your calendars for our first session:
🗓 Date: January 28, 2025
⏰ Time: 2pm - 3:30pm EST
📍 Topic: Custom Report Writer Capabilities

Get a technical walkthrough of how to leverage the Custom Report Writer to create powerful, personalized reports that meet your specific needs.

✨ Email [email protected] to register for this session.
✨ Don’t miss this opportunity to level up your PCR-360 skills!
💡 Got ideas for future sessions? We want to hear them! Drop your topic suggestions in the comments below.

Send a message to learn more

08/30/2024

Happy Labor Day from PCR! 🎉 On this day, we celebrate the dedication and hard work of all who drive progress and innovation. With that said, we've proudly transformed and upgraded our solution to better meet today’s complex business needs, making it more robust, feature-rich, and versatile. A big thank you to our incredible customers and employees for your ongoing support and commitment. Enjoy your well-deserved weekend! 👏

07/16/2024

Organizations today have a complex network of information supported by a physical infrastructure, and maintaining the integrity of the data associated with it is critical to operations.

With a text and visual representation of the organization’s data and voice network, your team gains access to a virtual roadmap of the many wires, cables, switches, and servers that support your business, allowing for end-to-end tracking, reduced repair time, more efficient management overall, and the ability to right size your infrastructure as needed. This functionality is part of our total solution and is automatically updated, in real time, through the service order process.

Just what you’ve been looking for? Check out more on PCR-360’s Cable Infrastructure capabilities now at: https://www.pcr.com/solutions/

07/02/2024

PCR offices will be closed Thursday, July 4th in observance of the Independence Day Holiday.

We wish all our incredible customers, friends, and fellow industry professionals a fun and safe Fourth of July. Let freedom ring!

06/26/2024

PCR is proud to lead in the Enterprise IT and telecom space, serving our valued customers in Higher Education, Healthcare, Corporate, and U.S. Government at both the state and federal level.

In 2023, PCR was acquired by Valsoft Corporation a Montreal-based company specializing in the acquisition and development of software companies in vertical markets, marking their entry into the IT Service and Asset Management (ITSM/ITAM) portfolio. Aspire Software is the operational arm of Valsoft which operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals.

Since being backed by Valsoft and Aspire Software, PCR is proud to experience record success, and looks forward to continued growth and innovation in the industry. To learn more about our acquisition, visit: https://www.valsoftcorp.com/news/valsoft-enter-the-it-service-and-asset-management-portfolio-with-the-acquisition-of-professional-computing-resources/ or visit our website to learn how PCR can support your organization’s IT objectives for 2024 now.

06/18/2024

offers us the opportunity to commemorate the ending of slavery in the United States and celebrate freedom for one and for all. We wish all a day full of celebration and remembrance for those that fought for liberty and equality.

In observance of the Juneteenth holiday, PCR offices will be closed, Wednesday June 19th.

05/30/2024

Today’s technology is changing at a rapid pace, yet organizations often struggle to operate using accurate data across multitude of systems, including disparate systems that are introduced and implemented over time, which can be expensive and difficult to manage.

PCR-360’s Service Desk provides a single point of reference for all requests, orders, and incidents. Many organizations already have an enterprise help desk application in use, but these are not specifically designed for your IT and telecom environments. PCR-360 can integrate with these applications in real time using API’s, eliminating the need to manually enter the same data into multiple places and reduces risk of inputting inaccurate data at the same time.

This in turn also helps your IT team cut down on the cost and time needed to process service orders and resolve incidents, allowing your staff to be more productive and focus where they really need.

Check out more on our Service Desk functionality now at: https://www.pcr.com/solutions/

05/23/2024

Memorial Day offers us the opportunity to remember the brave men and women who have made the ultimate sacrifice. Let us remember those who courageously gave their lives in pursuit of our freedom and independence.

We wish all a Memorial Day filled with reflection and appreciation for our heroes. In honor of the holiday, our office will be closed, Monday May 27th.

05/22/2024

While assets can be difficult to manage across departments and organizations, appropriately tracking them is critical. PCR helps you to know what you have, where it is, and who is financially responsible.

Our platform supports inventory and asset management across your organization, from procurement, to storage, distribution, and through to retirement. PCR-360 also integrates with barcode scanners, making data entry easier, more seamless, and more accurate. Inventory and asset management is part of our total platform and can be automatically updated, in real time, through our workflow processes.

Sound like just what you need? Check it out now and learn more at: https://www.pcr.com/solutions/

05/09/2024

PCR is more than a software provider, we’re a partner you can count on for the long haul.

As a leading developer of software applications for Enterprise IT departments, provides solutions and services to help manage day-to-day IT service requests related to Moves, Adds, Changes and Deletes (MACDs); manage and track IT inventory; manage network resources, including cabling and network equipment, and manage and allocate IT expenditures. This is our business, not one of our business units; your needs will never compete against other corporate priorities.

Simplify your business today with PCR and the PCR-360 platform. Visit our website to learn more now at: https://www.pcr.com/

04/30/2024

Usage/Utilization Management provides the tools to proactively manage the services you provide based on consumption. The platform goes beyond traditional call records to also support license and subscription based services such as Zoom on O365, as well as other utilization based services you may manage such as email storage, web services, etc.

With PCR-360, organizations can view, report, rate and chargeback for the utilization of services offered to customers, as well as gain visibility into how these services are being consumed. The core of our platform’s usage and utilization functionality is a flexible engine enabling your organization to manage all types of usage data and network services, which allows visibility into underused services, offering potential cost savings to boot.

Learn more now at: https://www.pcr.com/solutions/