06/09/2026
The call came in at 11:47pm. A multi-vehicle accident. Mass casualty protocol.
For Riverside Regional's emergency coordinator, Sandra Okafor, the first 90 seconds of a mass casualty event used to be the most chaotic, not because of the patients arriving, but because of the communication. Who calls the trauma team? Who notifies the on-call surgeons? Who alerts the blood bank? She was manually composing and sending individual alerts while simultaneously managing incoming radio traffic from the field.
After configuring ReadyAlert's Quick Dispatch Menu, that entire process collapsed into two taps on her tablet. She had built out pre-configured dispatch buttons in advance, each one already carrying the right message, the right recipients, and the right delivery channels. Mass Casualty Protocol. Trauma Team Activation. Blood Bank Alert. Each one live and ready before she ever needed it.
The night of the accident, she activated all three in under 40 seconds. The trauma team was assembled and gloved before the first ambulance cleared the bay doors.
"In those moments, every second you spend typing is a second you're not managing the situation," she told us. "Now I manage the situation."
If your facility runs any kind of rapid-response protocol, we'd welcome a conversation about how Quick Dispatch can be configured for your specific scenarios. https://www.readyalert.com or call us at 888-689-8939.
Does your team currently have a way to activate multiple alert groups simultaneously with a single action, or are you still making individual calls and texts in those first critical minutes?