MuniBilling

09/01/2026

🎉 Congratulations to our ARWA giveaway winners! 🎉

A big thank-you to everyone who stopped by Booth 82 and entered our drawing at the Arkansas Rural Water Association conference. We loved connecting with so many of you!

Huge congrats to our two lucky winners:
🎒 Katie Richardson (Southside Public Water Authority) — winner of the Carhartt backpack

🧊 Kimberly Pearson (VB Municipal Utilities) — winner of the Carhartt lunch cooler

Enjoy your new gear, and thank you for making ARWA a great show!

09/01/2026

The MuniBilling team is live at the Arkansas Rural Water Association conference, and we'd love to see you!

Stop by booth 82 to chat about how our cloud-based utility billing software and managed billing services can make your operation more efficient.

08/31/2026

Worried about switching billing systems? You should have a partner, not a handoff.

With MuniBilling, a dedicated Client Success Manager, a structured five-phase implementation, and training that continues past go-live mean your team ends up owning the system, not depending on us to run it.

Learn more about our Client Success Team: https://hubs.li/Q04rv33q0

08/28/2026

In this edition of Billing 101, we're covering dormancy. A dormancy period is when an account goes temporarily inactive, think seasonal properties or vacant units, but stays in your system so billing can pick right back up later. No deleting and re-adding accounts every season.

08/27/2026

Your billing system shouldn’t create more work than it solves.

When billing, payments, service changes, and account management live in disconnected systems, staff spend valuable time reconciling data, correcting errors, and jumping between screens.

Integrated utility billing software brings those workflows together - creating one source of truth, faster service, fewer errors, and less manual work.

Read the blog:

Disconnected utility systems create billing errors and slow service. See why integrated utility billing software unifies payments, service changes, and accounts.

08/26/2026

Switching billing shouldn't mean starting over. MuniBilling connects to the meters, accounting, and GIS you already run, so your data flows without double entry. No rip and replace. Just plug in.

https://hubs.li/Q04rvgsK0

08/24/2026

We're headed to Hot Springs, AK!

MuniBilling will be at the Arkansas Rural Water Association Annual Technical Conference, August 30 - September 2 at the Hot Springs Convention Center.

If you run water or wastewater billing for your system, come find us at Booth 82. We'd love to show you what modern utility billing looks like, and just as happy to talk shop.

08/21/2026

When a customer reports an issue, can your team see exactly where it stands? With MuniBilling, tickets go straight into the portal, route to the right people, and build a complete audit trail, so nothing slips through.

Learn more: https://hubs.li/Q04s6LVy0

08/20/2026

Your career has already survived four industrial revolutions.

The Fifth won't replace expertise, it will make it even more valuable.

This article explores why the future of utility billing belongs to professionals who combine operational experience and AI literacy to drive better outcomes.

The future isn't human or AI.

It's human expertise amplified by AI.

AI is reshaping utility billing in the Fifth Industrial Revolution, but not replacing professionals. Learn how utility billing careers are evolving.

08/19/2026

Myth: Cloud billing isn't secure.

Fact: In most cases, cloud billing is more secure than the spreadsheet or aging server it replaces.

MuniBilling runs on SOC 2 Type 2 audited data center infrastructure, processes payments through PCI DSS compliant systems, and protects records with role-based access and full audit logs.

Your data isn't just in the cloud, it's guarded around the clock.