08/13/2026
A real estate agent brought me a Dell XPS 8940 that would no longer boot into Windows. With important documents, spreadsheets, photos, and business files potentially at risk, the first priority wasn't fixing Windows — it was protecting the data.
When I opened the computer, I discovered it actually had two 1TB drives: a traditional SATA hard drive that was reporting SMART errors, and a 1TB KIOXIA NVMe SSD containing the Windows installation.
Before attempting any repairs, I removed the NVMe SSD and connected it externally to my Mac. Using rsync in Terminal, I recovered about 23GB of important user data, including files stored through OneDrive folder redirection.
Once the data was safe, I could diagnose the computer without risking the customer's files. The NVMe tested at 86% health with zero media and data-integrity errors, while the secondary mechanical hard drive was the drive showing signs of failure.
With the backup complete, I was able to turn my attention to the damaged Windows installation and get the computer running again.
This repair is a good example of why I prioritize data recovery before operating-system repair when a computer arrives with possible drive problems.
If you're in the Greenville, SC area and have a computer that won't boot, a failing hard drive, or important files you need recovered, Lining PC provides local computer repair and IT services.
Book now: 👉 www.liningpc.com