07/22/2026
**CABLE UPDATE**
On Monday, July 27, we will roll out an update to our cable customers. Once complete, you'll notice these new features and improvements:
✅ Set-Top Box DVR/Record Function – Record your favorite shows and watch them on your schedule. See the pin below for info on the USB thumb drive that’s needed to record.
✅ Closed Captioning – Now available for greater accessibility.
✅ Audio Fixes – Audio issues have been resolved on TVs without set-top boxes. Please call our office for scanning assistance to resolve audio issues and to correct channel errors.
Set-Top Box Users: A box will pop up on your TV when the update has been completed. When prompted, simply follow these steps with your set-top box remote control:
1️⃣ English – Push OK
2️⃣ Time/Date – Push the blue "TEXT" button
3️⃣ Home Search – Push OK
4️⃣ Start Search – Push the red "AUDIO" button
5️⃣ Save – Push OK
6️⃣ Push OK or Exit to finish
That's it! Your box will be ready to go with all the new features.
📌 Important for Recording: To use the record function, you'll need a USB thumb drive. If you received one when your new set-top box was installed, please note it is not programmed to work with our specific boxes for recording. Stop by our office to pick up a properly programmed USB drive.
How to Record:
🔴 Push the red "REC" button, then OK
How to Play Back a Recording:
📼 Push the "USB" button → Select your recording → Push OK
If you have any questions, give us a call at 319-825-5207.