Phoenix Edge

11/09/2026

Your website form can show a thank-you message even when the enquiry never reaches your team. Test it with a personal email address, make sure the message arrives, and reply to confirm the customer would receive your response.

11/08/2026

Compare your software bill with the people who still use each service. Cancel unused licenses and disable accounts belonging to former employees. Check again before every renewal and whenever someone leaves the company.

11/07/2026

Customer and supplier contacts shouldn't live only on one employee's phone. Save them in your CRM or company address book, along with the person's role and the notes a colleague would need if the usual contact is unavailable.

11/06/2026

Revolut shared customer data after fraudulent requests were sent from a government agency's real email domain. Verify requests by calling the agency's official number.

Revolut said it notified affected customers and alerted the relevant government agency, law enforcement, and financial regulators.

11/05/2026

A photo of a receipt or contract may upload to your personal iCloud or Google Photos account automatically. Use an approved scanning app or company device for work documents. We can help you set this up.

11/05/2026

Calendar phishing

A phishing email can end up in your calendar.

Attackers are sending fake meeting invitations containing malicious links and phone numbers.

Depending on your calendar settings, the invitation may be added automatically. Even if the original email is filtered or deleted, the calendar entry can remain and show a reminder later.

The reminder might claim that a subscription has renewed, an invoice is overdue or an account needs attention.

If you don’t recognise a meeting, don't use the link or phone number inside it. Check who sent it and contact the company through its official website if you think the message could be genuine.

If unexpected appointments have started appearing in your team's calendars, reach out and we can check how external invitations are being handled.

11/04/2026

Software can renew before anyone remembers the cancellation deadline. Keep the renewal date, cancellation deadline, price, license count and approver in one calendar. Review each service before the deadline. Need help building the list? Reach out

11/03/2026

"My computer isn't working" gives IT very little to work with. Tell them which device you're using, what you were doing and the exact error message. If you think an account was hacked or the whole company is offline, call instead of opening a normal ticket.

11/02/2026

If your team can't agree where the latest price list or proposal template lives, people may be working from different copies. Keep approved documents in one shared location so everyone knows which version to use. Need help organizing them? Reach out.

11/01/2026

Fake desktop apps for three US payroll and HR platforms installed remote-access software that let attackers control the computer. Check with the vendor before installing software.

Fake desktop apps for US payroll platforms install hidden ScreenConnect, giving attackers control of the PCs that run company payroll.