Bamboo Partners

Bamboo Partners Technology Consultants for Technology Users:
Whether you're in a time crunch or in crisis, we have Need Technology Support? Got a "Techache"?

It's ok, we speak computer. Whether you're in a time crunch or in crisis, we have a knowledgeable support team there to help. We can help you solve your technology issues on the spot or work with you to develop a long-term plan to maximize your technology infrastructure. Call today - it could make a difference for your tomorrow.

Do you use 2FA (Two Factor Authentication)? Make it harder for hackers to compromise your accounts, set yourself up now!...
06/24/2024

Do you use 2FA (Two Factor Authentication)? Make it harder for hackers to compromise your accounts, set yourself up now!

Learn about two-factor authentication from some of the leading experts in providing passwordless security solutions to individuals and businesses.

Since Signal (our prior suggested SMS (texting) app is getting rid of the insecure SMS protocol, we now suggest using Go...
10/28/2022

Since Signal (our prior suggested SMS (texting) app is getting rid of the insecure SMS protocol, we now suggest using Google Messages for text. This also has encrypted messaging functions, so is not only a good replacement for Signal, but you can still use Signal along with Google Messages. For more information or assistance in re-configuring your phone, just contact us via our website at

Specializing in Computer Repair and Installation, Website Design, IT Strategy, Network Design and Administration, Network Management and Technology Deployment

https://signal.org/blog/sms-removal-android/
10/28/2022

https://signal.org/blog/sms-removal-android/

For many years, the Signal app on Android has supported sending and receiving plaintext SMS and MMS messages in addition to Signal messages. SMS and MMS are standardized communication protocols that allow mobile devices to send and transmit messages, and most people picking up their phone to text...

07/23/2022

Data that personally identifies you can pop up on Google and other sites. With some basic steps and a little persistence, you can hide or remove a lot of it.

12/09/2021

Sharing this (very long) explanation of WHY you don’t participate in Facebook quizzes. Ever. The Docs have posted several times about this topic, because we see friends, family and customers participating in these every day. (Note: this material was previously circulated on FB by several sources, and The Docs were not able to determine the original source.)

How account hacking works on Facebook:

1. You see a fun little question pop up in your facebook feed that people answer in the comments. This isn't a question from one of your facebook friends, it's from a public account, maybe an account supposedly belonging to a radio station, but not one in your part of the country, where you definitely recognize the station. Maybe it's from a public account called something cute like "just for laughs" or "no biggie" or "memory lane." Maybe a facebook friend of yours has already answered the question.

It seems harmless and trivial: What food would you never eat? What was the first concert you went to? You answer the question in the comments.

2. Because of the way facebook's algorithm is set up, answering this question, or even just giving the post a like means Facebook will show you more content by this facebook poster and more content by other, similar posters. You see more and more little quiz questions by facebook accounts who are not your actual friends.

3. Also because of the way facebook's algorithm is set up, your actual facebook friends can see the post you responded to and your answer to the little question. If they respond to your comment, or like your comment, or answer the question themselves, they also begin to see more little quiz questions from this facebook poster and more similar facebook accounts with other little questions.

4. Some of these questions really are probably harmless, but the more you answer, the more you see, and sooner or later you slip up and answer one or more that help a data miner begin putting together pieces of information that help them steal your identity and get into your bank accounts.

"One of these has to go" with a list of four types of candy bars isn't helpful to anyone, but the more you get used to answering questions, the less carefully you scrutinize the questions.

One day you answer one that gives someone your birth year: "how old would you be if the digits in your age were reversed." A week later you've forgotten about that, but the information has been harvested and filed away and you answer another question that gives them your month of birth: "your birth month determines which celebrity you marry, are you happy?" with a bunch of pictures of famous people laid out in a calendar grid.

Some questions are straight up complete answers to common security questions: maiden names, grandparents' names, where you vacationed as a kid, what was your first car, what was your first pet's name, what was the name of your elementary school.

5. When the data miner pretending to be a harmless fun facebook account or radio station has enough pieces of the puzzle put together they can either get into your bank account, sell your information to someone else who wants to get into your bank account, or remotely lock your accounts or take over your whole computer or phone and force you to pay a ransom to get access back.

They can impersonate you and steal your tax refund. They can commit social security fraud, pretending to be you, and disappear with the check while you are left to prove it wasn't you.

6. The worst thing about these social media predators is that the more you comment on these information gathering quizzes, even if you just comment to tell a friend that they have potentially given away the answer to their own security question, the more they spread.

All your facebook friends will see more of these quizzes as a result of your comment, and be more likely to comment themselves, and sooner or later one of them will give away important information, even if you never do.

7. So DO NOT COMMENT. Not even to the ones that really don't share any important information. They post many innocuous questions for every one that actually gathers information, but even the seemingly benign ones help them figure out what style of questions generate the most responses, work the algorithm to get them on more people's facebook feeds, and lull you into a false sense of security that this is good clean fun.

Do not give it a thumbs up or an angry face. If you see a friend post in response to one, talk to them in person about how these work, or call them, or send them a private message, but don't reply back to their comment on the actual post. That just helps these things spread.

Be safe.

Bamboo Partners and COVID-19As the world responds to the outbreak of COVID-19, our thoughts are with the people affected...
04/02/2020

Bamboo Partners and COVID-19

As the world responds to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most in need. At Bamboo Partners, we’re working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology, tips and resources to our customers to help them do their best work while remote.

Here are some general tips to help guide those working at home:

Be suspicious of any emails asking people to check or renew their passwords and login credentials
Suspicious of emails from people you don’t know
Ensure your Wi-Fi connection is secure
Ensure anti-virus is in place and fully updated

For more information on working from home, please visit our Remote Services page at

Bamboo Partners - Technology Consultants for Technology Users

Signal - a better text app. We recommend this for all texting communications.
02/20/2020

Signal - a better text app. We recommend this for all texting communications.

The encryption app is putting a $50 million infusion from WhatsApp cofounder Brian Acton to good use, building out features to help it go mainstream.

11/10/2019

Bamboo Partners will be CLOSED on Thanksgiving.

Family time is extremely important to us, and we want our staff and clients to enjoy the holiday with their friends and family. Buy your food ahead of time, fill up your tanks ahead of time, plan ahead of time.

Our staff works especially hard during the year, and we simply believe that they deserve the opportunity to spend Thanksgiving with their families. We remember a thanksgiving that included extended family getting together. Every one dressed in their best, sharing a wonderful meal. We watched football on TV and after dinner we all told stories and watched a holiday special on one of the family television networks.

If you have a memory like this do you really want your kids to remember rushing a so so dinner and then running off to shop with a thousand people?

It's our opinion that retailers who choose to open on Thanksgiving show no respect to their employees and families and are in total disrespect of family values in the United States of America. Now more than ever, we're making the pledge to . Are you?

And let's not forget, when you're shopping, someone else is away from their family working.

We believe this is the right decision for both our staff and clients. Put down your electronic devices, step away from the computer and enjoy this time with your loved ones. If any issues arise with your technology, we’ll be right there to help come Friday morning.

In the meantime, enjoy your family and have a Happy Thanksgiving!

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171 Rollingwood Drive
Hays, NC
28635

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