Scream Internet Services

11/30/2025

Services have been restored in the Stolletown area. If you are still experiencing issues, please power cycle (do not press any reset buttons!) your equipment, wait a couple of minutes and try to reconnect to the Internet. If you still cannot connect, please contact our office to schedule further troubleshooting. Thank you!

11/29/2025

We are experiencing a power outage with the Stolletown node which is beyond our control. We will be investigating possible equipment issues when road conditions improve.

11/27/2025

10/18/2025

We are experiencing multiple outages due to the severe weather. It is undetermined if it related to our infrastructure or a carrier issues. We are closely monitoring the situation and will deploy technicians to the towers when it is safe to assess with lightning in the area. Updates will be posted here.

10/14/2025

Upgrade assistance. New PC's and Laptops. White glove technical support.

10/09/2025

We are experiencing an outage in the Jamestown area. We are working to restore service as soon as possible.

07/17/2025

Due to the storm we are experiencing outages in all areas of service. We are closely working with our circuit carrier and are activating our climbing teams. We will not begin replacing damaged equipment until lightning has subsided for the safety of our technicians - both ground and tower crews. We will post updates on restoration estimates when they become available. Thank you for your patience while we work on restoring service.

03/28/2025

We are experiencing outages this morning due to the storm. Areas affected are:

St. Rose
Bartelso
Covington
Highland/Pierron

We have technicians deployed to assess and repair. Updates will be available on this post. Thank you for your patience while we perform repairs.

~The Scream Team

03/15/2025

We hope everyone weathered the storm! If you are having issues with your Internet service this morning, please power cycle (do not press any reset buttons!) your router and your injector that powers your outdoor radio. It's usually a small white or black box with a blue light inside close to your router. Wait a couple of minutes and try your connection again. If you're still having issues, please call the office @ (618) 526-8550 or send us a Facebook message for assistance.

~The Scream Team

03/07/2025

We are currently experiencing a carrier outage from our fiber provider. We are working closely with them to restore service. We will post updates as they become available. Thank you for patience. ~The Scream Team

01/21/2025

Due to the extremely cold temperatures, we are experiences issues with equipment for customers north and west of Saint Rose. Our crew is making temporary repairs until we can replace affected devices tomorrow when the weather is warmer for our climbers. You may experience brief outages. We apologize for the inconvenience and hope to have issues resolved as soon as possible.