Relay Hawaii

Relay Hawaii is a NO-COST service that provides full telephone accessibility to people who are deaf, deafblind, hard of hearing, or speech-disabled.

Relay Hawaii is a service overseen by the Hawaii Public Utilities Commission. Relay Hawaii provides the equipment and the service to all qualified residents of Hawai`i at no cost. Relay Hawaii allows the people of Hawai`i to communicate with friends, ohana, and anyone over the phone using text-telephone (TTY), online, and wireless relay services through a specially trained relay operator. MAKE YOUR CONNECTION ...

Always available:

Relay Hawaii is available 24 hours a day, seven days a week, 365 days a year.

11/02/2026

Adventure doesn't always happen where the landline lives.

Whether you're exploring a remote trail, traveling through rural areas, camping, or visiting places with limited bandwidth, staying connected can still be possible. If your internet connection isn't strong enough for Video Relay Service (VRS), IP Relay can be a great alternative!

With IP Relay, you can make relay calls from your smartphone or other internet-connected device, helping you stay in touch wherever life takes you.

Where's the most unexpected place you've used relay services? Share your story in the comments! 👇

ID:[ Two people and a dog on a leash hike a scenic outdoor trail in autumn. The Relay Hawaii logo appears alongside the text: " Adventure doesn't always happen where the landline lives.”]

10/31/2026

With Relay Services, you can connect with ease,
A communication treat that's sure to please!

Skip the tricks and give barriers a fright,
Use relay services to stay connected day and night!

Video Description: [A witch silhouette crosses the moon. " With Relay Services, you can connect with ease." A jack-o-lantern with candy. " A communication treat that's sure to please!" A dancing skeleton. " Skip the tricks and give barriers a fright." Flying vampire candy with the Relay Hawaii logo. "Use Relay Services to stay connected day and night!"]

10/18/2026

During Healthcare Quality Week, we recognize the importance of delivering safe, effective, and patient-centered healthcare for everyone. One key part of quality healthcare is ensuring that patients can communicate clearly with their healthcare providers.

For individuals who are Deaf, Hard of Hearing, DeafBlind, or have speech disabilities, communication barriers can make it more difficult to schedule appointments, discuss symptoms, understand treatment plans, or manage ongoing care. Relay Hawaii's no-cost services help bridge those gaps and support equal access to healthcare information and services.

When communication is accessible, patients can make informed decisions, advocate for their needs, and receive the high-quality care they deserve.

Learn more about Relay Hawaii's no-cost services: RelayHawaii.com

💙

ID: [Relay Hawaii logo. "Healthcare Quality Week. Accessible Communication Leads to Better Care. RelayHawaii.com."]

10/12/2026

At Relay Hawaii, we offer no-cost relay services designed specifically for individuals with speech differences, ensuring everyone can connect and communicate with ease. Our services include:

🗣️ Speech-to-Speech (STS): A relay service that connects individuals with a relay operator to facilitate conversations.

📱 IP Relay: An app that allows users to make and receive relay calls using text, making communication accessible anytime, anywhere.

📞 Hearing Carry-Over (HCO): A relay service that enables individuals to have their typed words read on calls for them while directly listening to the other party.

💻Relay Conference Captioning (RCC): a live captioning service for webinars, video meetings, and conference calls that allows users with speech differences to have their typed words voiced on the event for them.

Everyone deserves access to these valuable resources at no cost! Let’s work together to create a more inclusive community for all! RelayHawaii.com

ID: [Relay services for people with speech disabilities. Speech-to-Speech, Hearing Carry-Over, IP Relay, Relay Conference Captioning. RelayHawaii.com."]

10/01/2026

This October, we're proud to recognize National Disability Employment Awareness Month (NDEAM) and this year's theme, "Celebrating Value and Talent." NDEAM honors the skills, achievements, and contributions that people with disabilities bring to America's workplaces, communities, and economy every day.

Looking for a meaningful way to celebrate NDEAM at your organization? Start by helping your entire staff learn how to communicate effectively and inclusively with people who are Deaf, Hard of Hearing, DeafBlind, and/or have speech disabilities.

Schedule a no-cost relay services presentation with one of our outreach specialists and empower your team with practical knowledge that can help create a more inclusive workplace. RelayMissouri.com

ID: [“4 Ways to promote inclusion through relay services education: 1- Ensure customer-facing staff know how to recognize and handle relay calls. 2- Educate hiring managers about accessible communication options during recruitment and interviews. 3- Include relay services information in employee onboarding and diversity training programs. 4- Use Relay Conference Captioning (RCC) to make conference calls, video meetings and webinars with your staff more accessible.]

09/29/2026

Andy, who stutters, shared that before using Speech-to-Speech, he often worried about how people on the other end of the phone might react. Since discovering the service, that has changed. “I make all my phone calls independently now,” he said.

Andy’s comment came from his real experience using Speech-to-Speech and navigating phone calls in everyday life.

To learn more about Speech-to-Speech visit relayhawaii.com/sts

ID: [Andy, a man with short grey hair wearing a blue plaid shirt talks on the phone from an office. “I make all my phone calls independently now,” he said.,” - Andy, an STS User.]

09/21/2026

Today’s topic highlights the World Federation of the Deaf’s (WFD) celebration of 20 years of the Convention on the Rights of Persons with Disabilities (CRPD) and the recognition of national sign languages.

Twenty years after the adoption of the CRPD, recognizing and promoting national sign languages remains essential to advancing Deaf people’s human rights. This milestone is an opportunity to reaffirm our commitment to ensuring Deaf individuals have full access, equal opportunities, and the ability to participate fully in all aspects of society.

Relay Hawaii supports the Deaf Community by ensuring that everyone living or working in Hawaii can use relay services at no cost.

ID: [“International week of Deaf People. 20 years of the CRPD and national signed languages. A line of people holding hands. The Relay Hawaii logo. Monday, September 21.”]

09/20/2026

Employee happiness starts with workplace inclusion.

When employees who are Deaf, Hard of Hearing, DeafBlind or have speech differences have access to effective communication tools, they can fully participate in meetings, collaborate with colleagues, and contribute their best work with confidence.

Relay Hawaii helps remove communication barriers by providing accessible ways to make and receive phone calls, connect with customers, communicate with coworkers, and stay engaged in workplace activities.

The impact goes beyond accessibility. Employees who have the tools they need to communicate effectively often experience:

✅ Greater independence and confidence
✅ Increased engagement and collaboration
✅ Reduced stress and communication fatigue
✅ Stronger connections with colleagues and customers
✅ A more positive and inclusive workplace experience

Organizations that invest in communication access send a powerful message: every employee deserves the opportunity to succeed. Connect with Relay Hawaii today to set up an in-person presentation with an outreach specialist so you can unlock greater happiness at work for your co-workers and employees.

www.RelayHawaii.com

ID: [Two baristas stand proudly outside of their shop. The Relay Hawaii logo. “Employee happiness starts with workplace inclusion.”]

09/17/2026

Dylan uses Speech-to-Speech to make phone calls more manageable. “Speech-to-Speech makes it easier for me to communicate with other people on the other line,” he shared.

Dylan has cerebral palsy and talking on the phone can take effort in more than one way. It is not only about being understood, but it can also be tiring to hold the phone, manage the call, and stay focused through each step.

“And also, yeah, yeah, it’s tiresome to just sit there all day with your phone up to your ear, you know?” he shared.

Speech-to-Speech allows people with speech disabilities to speak for themselves in their own voice. A trained operator repeats the user’s words clearly so the other person can understand.

For someone who also has limited mobility, fewer taps and fewer screens can matter. Those small changes can help save energy before the conversation even begins.

Dylan’s comments come from his real experience using Speech-to-Speech and navigating phone calls in everyday life.

To learn more about Speech-to-Speech visit relayhawaii.com/sts

ID: [Dylan, a wheelchair user wearing a beige button-up shirt, writes in a notebook while talking on the phone. “Speech-to-Speech makes it easier for me to communicate with other people on the other line,” - Dylan an STS User]

09/08/2026

Cindy always enjoyed talking, joking, and having conversations over the phone. After surgery and radiation treatment affected her voice, phone calls became harder. Her voice became quieter and people often asked her to repeat herself again and again. “It’s like this is a talking world and I steadily became someone who wasn’t able to communicate on the phone,” she shared.

Then she began using the Speech-to-Speech service. With Speech-to-Speech from Relay Hawaii, users speak for themselves in their own voices. A trained operator repeats the user’s words clearly so the other person can understand.

For Cindy, that support made phone calls less exhausting. “Speech-to-Speech helps me relax, because I don’t have to scream to make a sound, so I can be more myself and more natural and more easy going. Just me.” She described it this way: “I have to have something that acts as a bridge between me and the speaking, hearing world. Speech-to-Speech does that for me and I’m really grateful for it.”

For many people with speech disabilities, whether temporary or permanent, connection begins with something as simple as being heard. The thoughts, questions, needs, humor, and stories are still there. Sometimes the challenge is making sure the person on the other end understands.

Speech-to-Speech does not change what someone says. It helps ensure that the user’s own words are understood clearly.

Speech-to-Speech is available at no cost. To learn more visit RelayHawaii.com/sts

ID: [Cindy, a woman with white hair and a streak of pink talks on the phone. She has a trach and is wearing a light blue shirt. “Speech-to-Speech helps me relax, because I don’t have to scream to make a sound, so I can be more myself and more natural and more easy going. Just me.” - Cindy a STS User”]

Address

Honolulu, HI
96821

Website

http://www.relayhawaii.com/

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