Relay Hawaii

Relay Hawaii Relay Hawaii is a NO-COST service that provides full telephone accessibility to people who are deaf, deafblind, hard of hearing, or speech-disabled.

Relay Hawaii is a service overseen by the Hawaii Public Utilities Commission. Relay Hawaii provides the equipment and the service to all qualified residents of Hawai`i at no cost. Relay Hawaii allows the people of Hawai`i to communicate with friends, ohana, and anyone over the phone using text-telephone (TTY), online, and wireless relay services through a specially trained relay operator. MAKE YOU

R CONNECTION ...

Always available:

Relay Hawaii is available 24 hours a day, seven days a week, 365 days a year.

If you use Speech-to-Speech, Hearing Carry-Over, or IP Relay, follow us to  Discover helpful tools to make calls easier ...
06/02/2026

If you use Speech-to-Speech, Hearing Carry-Over, or IP Relay, follow us to

Discover helpful tools to make calls easier

Stay updated on services that support speech clarity and independence

Access tips from Communication Assistants and users like you

Learn how to advocate for accessible communication

Take control of your communication journey, follow Relay Hawaii and stay informed.

ID: [Text wraps around the Relay Hawaii logo. “Your voice matters. We are here to support it.”]

Relay Conference Captioning (RCC) reminder: After receiving your RCC confirmation email, please forward the link to thos...
05/25/2026

Relay Conference Captioning (RCC) reminder: After receiving your RCC confirmation email, please forward the link to those who need access to RCC during your event.

ID: [Relay Conference Captioning (RCC) reminder: After receiving your RCC confirmation email, please forward the link to those who need access to RCC during your event.]

05/19/2026

5 ways STS empowers callers who have speech differences.

Reduces communication barriers.

STS helps callers communicate clearly on all their calls. Including calls with employers, doctors, and service providers.

Preserves the caller’s voice and keeps them in control.

STS users speak for themselves, while the Relay Operator only re-voices words when needed for clarity.

Supports a wide range of speech differences.

Relay Operator are specially trained to understand a variety of speech differences caused by stuttering, apraxia, ALS, stroke, and more.

Allows for real‑time clarification.

Relay Operator can repeat and clarify speech during calls reducing possible frustration and stress for the STS user.

STS service is available anytime and anywhere!

Learn more about STS by visiting relayhawaii.com/speech-disability-service/sts

Video Description: [5 ways STS empowers callers who have speech differences. 1. Reduces communication barriers. STS helps callers communicate clearly on all their calls. Including calls with employers, doctors, and service providers. 2. Preserves the caller’s voice and keeps them in control. STS users speak for themselves, while the Relay Operator only re-voices words when needed for clarity. 3. Supports a wide range of speech differences. Relay Operator are specially trained to understand a variety of speech differences caused by stuttering, apraxia, ALS, stroke, and more. 4. Allows for real‑time clarification. Relay Operator can repeat and clarify speech during calls reducing possible frustration and stress for the STS user. 5. STS service is available anytime and anywhere! The Relay Hawaii logo. Your calls. Your Way. Your STS. relayhawaii.com/speech-disability-service/sts]

Communication should never be a barrier, especially on the phone. Relay Hawaii helps people who stutter to connect with ...
05/09/2026

Communication should never be a barrier, especially on the phone. Relay Hawaii helps people who stutter to connect with confidence, clarity, and control. Swipe to learn how!



ID: [1] “Stuttering Awareness Week. Relay Services help people who stutter make calls with confidence, clarity, and control. Swipe to learn how. “An arrow pointing to the right. [2] “Speech-to-Speech (STS). STS connects people who stutter with a trained relay operator who understands speech differences and revoices words when necessary for clarity. Keep going!” An arrow pointing to the right. [3] “Hearing Carry-Over (HCO). With HCO, you type your side of the conversation for the relay operator to voice on the call for you. When the other party responds, you listen to them directly. What’s next?” An arrow pointing to the right. [4] “IP Relay. IP Relay lets you type your message while the relay operator speaks for you, offering flexibility on days when speaking feels more challenging. How exciting!” An arrow points to the right. [5] Relay Conference Captioning (RCC). RCC allows users with speech differences to type out what they want said on video meetings, webinars, and conference calls for a relay operator to voice on the call. We love accessibility!” An arrow points to the right. [6] Your voice. Your pace. Your choice. Relay services are here to support communication in the way that works best for you!”

May is National Speech-Language-Hearing Month (NSLH Month) which means it’s a perfect time to review some simple communi...
05/01/2026

May is National Speech-Language-Hearing Month (NSLH Month) which means it’s a perfect time to review some simple communication practices that make communicating with co-workers who have a hearing loss more inclusive. Here are our top 5 tips!

Get the person’s attention before speaking.

Speak clearly and in your regular tone of voice.

Minimize background noises such as from televisions or music.

Speak with each other in well-lit areas.

Use Relay Conference Captioning (RCC) when on video meetings, webinars, or conference calls. relayhawaii.com/conference-captioning/rcc/

Small changes can make a big difference. Even mild hearing loss can affect communication, but thoughtful habits can help make the workplace inclusive for everyone on your team!

For more about NSLH Month and for more tips for communicating with someone who has a hearing loss visit: https://www.asha.org/about/press-room/articles/tips-for-communicating-with-someone-who-has-hearing-loss/

ID: [Relay Hawaii logo. “5 Inclusive Communication Practices to use at Work. Get the person’s attention before speaking. Speak clearly and in your regular tone of voice. Minimize background noises such as TVs or music. Talk in well-lit areas. Use RCC when on video meetings, webinars, or conference calls.”]

National Public Safety Telecommunicators Week honors our *first* first- responders, the dedicated 911 professionals who ...
04/18/2026

National Public Safety Telecommunicators Week honors our *first* first- responders, the dedicated 911 professionals who are the first to answer a 911 call in moments of crisis.

For Deaf and Hard of Hearing community members, public safety telecommunicators play an especially vital role as they can answer 911 calls sent from accessible devices directly — ensuring emergency calls are received, understood, and acted on quickly so help can arrive without delay.

This week, we thank these skilled professionals for their unwavering commitment, compassion, and expertise. Your work saves lives and keeps our communities safe. 💙

ID: [Hearts float up from the Relay Hawaii logo. “Thank you, 911 operators, for being a vital part of keeping our community safe!”]

Let’s celebrate National ASL Day with ASL Fam as they explore Martha’s Vineyard! Join Drew, an ASL teacher, as he shares...
04/15/2026

Let’s celebrate National ASL Day with ASL Fam as they explore Martha’s Vineyard! Join Drew, an ASL teacher, as he shares the island’s rich sign language history while visiting some of its most iconic landmarks. Don’t miss this fascinating journey through culture, language, and New England.

https://youtu.be/_BrLG6IdFWM?si=Z6hjGkxZq-JEZgrj

Mirrored from Sorenson: https://youtu.be/_Ioi7COpA7A?si=h4auIem_CpWWMBxZThis video gives a brief visual tour of Martha’s Vineyard & its history. Be prepared ...

On World Parkinson’s Day, we recognize the importance of communication access for people living with Parkinson’s Disease...
04/11/2026

On World Parkinson’s Day, we recognize the importance of communication access for people living with Parkinson’s Disease 💙
Speech changes are a common part of Parkinson’s—affecting up to 90% of people as the condition progresses and often appearing early on. In fact, about 40% of newly diagnosed individuals report speech difficulties, sometimes even before motor symptoms are identified. *
For people who experience speech differences, Speech‑to‑Speech (STS) services are here to support them. STS connects users to trained relay operators who revoice the caller’s words when needed for clarity—making phone calls to doctors, family, workplaces, easier and more accessible.
Everyone deserves to be heard. Today, we raise awareness of tools that support dignity, independence, and connection 📞
*Source: https://pmc.ncbi.nlm.nih.gov/articles/PMC12898416/

ID: [ Relay Hawaii logo. “World Parkinson’s Day. 90%. Speech difficulties are a common feature of Parkinson’s Disease (PD), affecting up to 90% of patients as the condition progresses. 40% Around 40% of newly diagnosed, untreated patients already report speech problems, highlighting their potential as early clinical indicators of PD. STS. Speech‑to‑Speech (STS) helps people with speech differences make phone calls by having a trained relay operator repeat their words for clarity when needed.”]

04/08/2026

Did you see that Disney is celebrating National Deaf history month with Disney Animation’s "Songs in Sign Language." This project will feature three animated musical sequences from recent Walt Disney Animation features reimagined and animated in American Sign Language (ASL).



https://press.disneyplus.com/news/songs-in-sign-language-to-debut

In celebration of Deaf History Month, we’re reflecting on the stories that shape our community and inspire future genera...
04/01/2026

In celebration of Deaf History Month, we’re reflecting on the stories that shape our community and inspire future generations 💙
In this video, Tina Jones, an assistant in the FSDB Museum, interviews retired Deaf high school teacher Donna Drake, who shares her experiences at FSDB in the 1970s and the many roles she held throughout her career. Her story offers a powerful glimpse into Deaf education and leadership during an important time in history.
🎥 Watch here: https://youtu.be/ejyPfqE26ks?si=2Z3iUaWqRWGvAgG_

Question for you: What’s a moment, person, or place that has shaped your connection to Deaf history? Share in the comments—we’d love to learn from you!



ID: [Text on a quoted set of stacked rectangles. “What’s a moment, person, or place that has shaped your connection to Deaf history?” The Relay Hawaii logo.]

Address

Honolulu, HI
96821

Alerts

Be the first to know and let us send you an email when Relay Hawaii posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Relay Hawaii:

Share