We provide client-centric strategy and support to eliminate the frustration companies face with technology. We provide service centric strategy and support to eliminate the frustration companies face with technology. Organizations utilize our expertise when:
- Their current IT provider lacks the appropriate skills and resources to meet the needs of the business
- They lose sleep worrying about t
he devastating impact of losing data that isn’t backed up
- They are continually frustrated by the hassle and complexity of technology
- Their IT staff is feeling overwhelmed, understaffed, and lack the time to be strategic
- They want to avoid embarrassing business delays and expense cost overrun when opening new facilities or sites
They are unable to pass audit and compliance review with their current strategy
- They want to prevent catastrophic loss of revenue, clients, and intellectual property due to a cyber-attack
We provide custom IT solutions. IronEdge’s offerings include Texas based help desk support, cyber-security strategy and services, cloud solutions, project planning and implementation, backup and recovery services. IronEdge continually gains national awards and recognition due to our unique ability to help organizations achieve their business outcomes through technology.
- Your emergency is our emergency. Clients have their calls immediately answered by technicians who are dedicated solely to our direct-dial help desk. Client issues are resolved quickly without the need for call back. We allow our clients to dictate the priority of their problem.
- Plan for growth with strategic consulting. Account managers and technical leads tackle business specific problems, act as CTO level advisors, guide investment decisions, and provide insight via strategic business reviews. Our staff of seasoned technology professionals will help navigate the complex processes around compliance in areas such as PCI, FINRA, FDIC, and SOX.
- Trust that your data is secure. IronEdge is competent and professional when it comes to keeping your business’ information safe. We use multi-factor authentication, background checks and the latest cyber-security systems to ensure protection of our client’s passwords, configurations, and proprietary information.
- Know that your business is protected. With 24/7 monitoring and support, IronEdge keeps your network and endpoints safe. Utilizing leading edge software, processes, and employee education, we are able mitigate and respond to any cyber threat your business may face.
- Take charge of your technology assets. IronEdge uses best in class tools to maintain a full inventory of all IT assets including: hardware, software, and warranties. Utilizing our proprietary PowerBI reporting engines, clients can review assets and make budgetary decisions in minutes.