06/06/2024
TCC Solutions recently released a publication that explores the limitations and risks Early Childhood Education and Care (ECEC) government agencies face when implementing CRM platforms, such as Salesforce, to manage their ECEC eco-system of programs and end users.
Read more about:
• Limitations and risks of CRM data platforms, such as Salesforce, in ECEC government agencies.
• Real-world examples of barriers in state implementations of CRM platforms.
• An approach that better aligns with ECEC unique challenges and requirements.
Read the full article on our website:
Originally designed for private, commercial organizations to manage interactions with customers, some government agencies have repurposed CRM solutions to automate various aspects of public sector programs, policies, and practices.