08/21/2016
We now have a new help desk portal that will allow you to easily submit & check the status of your help requests - right from your desk!
No more trying to track down IT to tell us you need a new monitor, or ask us if the printer toner has been replaced. Now, the ability to submit and track that info will be right at your fingertips!
How Will the Portal Make My Life Easier?
We recognize that IT issues can slow you down. This new portal will allow us to receive & address your request faster! And, allow you to stay up to speed on the progress we're making on your request.
How Do I Use the Portal?
Using the portal is easy as 1-2-3!
1- Go to : * support.kidatronics.com/
2- * www.isupportcomputers.com
3- 2-Signup with your email address & log in.
4- 3-Explain your request & click "Submit"
And voila, your issue is submitted - and you never even had to pick up the phone or leave your desk!
You can even check the status of your previous requests.
What if I have Further Questions?
As always, we're here to help! Contact us at [email protected] – Help Desk: 888-222-7779 “24 / 7 support “– By Chat.