Grace Hill

Grace Hill The industry leader in online property management training.

Grace Hill delivers technology-driven solutions for multifamily teams—combining training, leasing, compliance, and data-driven insights to improve performance, reduce risk, and create stronger communities.

06/24/2026

Just a little teaser from last weeks fun! 🤩

📣 Apartmentalize attendees, sound off!It’s been a few days since New Orleans, and we’re curious...How’s your recovery go...
06/23/2026

📣 Apartmentalize attendees, sound off!

It’s been a few days since New Orleans, and we’re curious...

How’s your recovery going? 😅

❤️ Fully recovered
☕ Powered entirely by caffeine
📧 Drowning in emails
🧳 Still haven’t unpacked
🎉 Mentally still in NOLA

Apartmentalize always delivers incredible education, networking, and inspiration... along with a few sore feet and late nights. 😉

Drop an emoji in the comments that best describes your current state. We promise not to judge. 👇

What if your next trip started at Apartmentalize? 🎺✈️While you're enjoying New Orleans, make your way to Booth #2201 an...
06/10/2026

What if your next trip started at Apartmentalize? 🎺✈️

While you're enjoying New Orleans, make your way to Booth #2201 and enter for a chance to win an amazing travel package.

Come for the giveaway.
Stay for the conversations.
Leave with ideas, insights, and maybe your next vacation already planned.

The Grace Hill team can't wait to see you in NOLA!

The people inside your building are the metric that matters most.Most CRE teams already collect tenant and occupant feed...
06/09/2026

The people inside your building are the metric that matters most.

Most CRE teams already collect tenant and occupant feedback. The challenge is that insights are often too slow, disconnected, or static to drive meaningful change.

Commercial Surveys in PerformanceHQ closes the gap between insight and action with:

Annual surveys for benchmarking

Pulse surveys for deeper insights

Ad hoc surveys for real-time response

AI-powered dashboards and action planning

Benchmarking against the trusted Kingsley Index™

With Intelligence+, teams can turn survey feedback into AI-powered insights, clear next steps, and trackable action plans.

Because better buildings start with better visibility into the people inside them. See how CRE teams are turning insight into action: https://gracehill.com/commercial-surveys-in-performancehq/

MME was a whole vibe. 🎤 ✨
06/05/2026

MME was a whole vibe. 🎤 ✨

Commercial Surveys just landed in PerformanceHQ.Tenant Surveys help you understand why tenants stay, renew, or leave. Oc...
06/03/2026

Commercial Surveys just landed in PerformanceHQ.

Tenant Surveys help you understand why tenants stay, renew, or leave. Occupant Surveys reveal how spaces are actually experienced day to day. Now, you can bring both together in one connected platform designed to move CRE teams from feedback to action.

With Commercial Surveys in PerformanceHQ, you can:
✔ Identify issues faster
✔ Respond with confidence
✔ Improve tenant retention and occupant satisfaction
✔ Turn insights into measurable action

This isn’t just a survey tool. It’s a smarter, more connected way to manage experience and performance across your portfolio. See what’s possible: https://gracehill.com/commercial-surveys-in-performancehq/

06/01/2026

🚨 The words you choose matter more than you think.

When residents hear bad news, they’re not just listening to *what* you say—they’re paying attention to *how* you say it.

❌ “The part won’t be here until Thursday.”

✅ “The part is scheduled to arrive Thursday, and we’ll complete the repair as soon as it arrives.”

Same information. Completely different experience.

Small shifts in language can help residents feel heard, supported, and confident that their concerns are being handled. Positive phrasing builds trust, reduces tension, and helps you communicate with greater clarity and confidence.

💡 This Micro Monday challenge: Pick one phrase you regularly use when delivering less-than-ideal news and rework it into a more positive, solution-focused response. Practice it until it becomes second nature.

🎷 Get jazzed — Apartmentalize 2026 is almost here!New Orleans is bringing the energy this year, and we’re counting down ...
05/29/2026

🎷 Get jazzed — Apartmentalize 2026 is almost here!

New Orleans is bringing the energy this year, and we’re counting down the days until the multifamily industry comes together for big ideas, great conversations, and unforgettable moments.

From can’t-miss sessions and networking events to AI insights, resident experience trends, live demos, and late-night beignets 🍩✨ — this year’s conference is set to hit all the right notes.

Here’s what’s on our Apartmentalize setlist:
🎺 Visit Grace Hill at Booth #2201
🍹 Join us at Taste of NOLA at Mardi Gras World
🎤 Catch sessions featuring Krisann Gaiko, Stephanie Anderson, and Joe Davis
☀️ Attend the Apartment Life Prayer Breakfast
❤️ Make space for the unexpected moments between meetings

Whether you want to talk AI, operational performance, surveys, leasing, marketing, reputation management, video engagement, or market intelligence — we’d love to connect.

Read the full blog for all the details and event highlights 👇

The longest part of certification usually isn't the building. It's the survey.Drafting it. Reviewing it. Getting sign-of...
05/28/2026

The longest part of certification usually isn't the building. It's the survey.

Drafting it. Reviewing it. Getting sign-off before a single occupant ever weighs in.

Grace Hill's KingsleySurveys are now WELL-approved. The survey you send out is the one that counts. No extra steps in between.

One fielding, ready for WELL, GRESB, and the rest of your ESG reporting. Because the people inside the building are the metric that matters most.

https://gracehill.com/sustainability/

What actually drives value in multifamily and CRE today?It’s not just amenities. It’s the full experience — from operati...
05/27/2026

What actually drives value in multifamily and CRE today?

It’s not just amenities. It’s the full experience — from operational consistency and property standards to tenant and resident expectations.

Our latest report, What Drives Value in Multifamily & CRE, explores how leading organizations are rethinking value creation in a market where expectations continue to rise.

Inside the report:
🔹 Key trends shaping resident and tenant expectations
🔹 The growing role of operational excellence
🔹 Insights into experience, consistency, and retention
🔹 What property teams should prioritize next

Download the report here: https://gracehill.com/resources/reports/what-drives-value-multifamily-cre/

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4545 Fuller Road, Suite 406
Irving, TX
75038

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Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm

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