Second Mile

Second Mile We help companies scale smarter by reinventing culture, integrating systems and aligning processes.

At Second Mile, we don't just offer a helping hand - we go the extra step to propel our partners toward success. From increasing sales to boosting team morale, enhancing ROI to bringing innovative concepts to life, we're dedicated to empowering businesses every step of the way. We’re on a mission to help companies improve the workweek and scale smarter by reinventing culture, integrating systems and aligning processes.

We have the post-INBOUND blues after an incredible week in Boston. There's a lot to unpack but a few of the highlights f...
09/14/2023

We have the post-INBOUND blues after an incredible week in Boston. There's a lot to unpack but a few of the highlights for us were:

4️⃣ Watching our CEO take the stage for the 4 Day Workweek Debate
🤖 Diving into AI's potential to supercharge how, when, and where we work
💻 Cheering for all of the new HubSpot updates (looking at you Sales Hub and SMS!)
👯 Twinning in our new tees
🤔 Rethinking our morning routines to optimize our dopamine and energy levels
😂 A lot of new inside jokes with fellow INBOUND attendees courtesy of John Mulaney

If that sounds like a lot then you can understand why we're still recovering! An incredible event with a lot of new friends, new ideas, and new memories for team Second Mile.

We're thrilled to share that Second Mile's Net Promoter Score is nearly TWICE as high as the average NPS scores of other...
08/16/2023

We're thrilled to share that Second Mile's Net Promoter Score is nearly TWICE as high as the average NPS scores of other digital agencies!

But wait, what is NPS, you ask? 🤔 Well, it's a fancy way to measure customer loyalty and satisfaction. Basically, it tells us how likely our clients are to recommend us to others.

And if you're wondering, "What makes Second Mile so special?" It's pretty simple: we go the extra mile (or second mile, if you will) to ensure our clients receive top-notch digital services and exceptional results.

So, a huge THANK YOU to all of our amazing clients and partners for putting your trust in us! We strive to continue delivering outstanding services that exceed expectations.

If you're looking for an agency who cares about relationships AND results, we'd love to chat.

⛳️ The Second Mile team smashed it out of the park last quarter and on the Topgolf course!Our Quarterly Summits are our ...
07/27/2023

⛳️ The Second Mile team smashed it out of the park last quarter and on the Topgolf course!

Our Quarterly Summits are our favorite events of the year and this one was no exception.

Let’s just say that *some* of our team will stick to our days jobs while a few others are now aspiring PGA rookies.

Your customers are at the center of everything you do, which makes your Customer Relationship Management tool (or lack t...
07/25/2023

Your customers are at the center of everything you do, which makes your Customer Relationship Management tool (or lack thereof) critical to nurturing and growing those relationships.

Whether you're switching CRMs or choosing a platform for the first time, knowing what to look for is tough, especially with such an important decision.

Our Ultimate Buyer's Guide to Choosing the Right CRM is designed to make your CRM selection process less daunting.

Download the Ultimate Buyer's Guide to Choosing the Right CRM here: https://hubs.ly/Q01YJbdL0

07/10/2023

Want to know how well your website is performing? Our Website Grader evaluates key components that could be holding your website and business back. Here are a few tips to keep in mind:

✅ User-Friendly Design: Ensure your website is easy to navigate and visually appealing. A clean and intuitive layout will keep visitors engaged and encourage them to stay longer.

✅ Mobile Optimization: With mobile users on the rise, it's crucial to make your website mobile-friendly. Optimize it for different screen sizes, ensuring a seamless experience for all visitors.

✅ Fast Loading Speed: Nobody likes waiting around for a slow website to load! Optimize your images, minify code, and leverage caching to ensure your site loads lightning-fast.

✅ Compelling Content: Engage your audience with high-quality, relevant content. Be informative, entertaining, and showcase your expertise to keep visitors coming back for more.

✅ SEO Optimization: Boost your website's visibility in search engine results. Research relevant keywords, optimize meta tags, and create valuable backlinks to increase organic traffic.

Head on over to our Website Grader https://hubs.ly/Q01WfZtn0 for your website score.

The Second Mile web team continues to grow and we're thrilled to welcome Becky Pennock as our new Senior Web Developer a...
07/06/2023

The Second Mile web team continues to grow and we're thrilled to welcome Becky Pennock as our new Senior Web Developer and Account Strategist! Becky joins us remotely from Washington as we take Second Mile's reach coast to coast.

Get to Know Becky:

"I've made websites ever since I was a kid (when using tables to format a page was common). Yes, I am from the Triassic era 🐉 and I'm still building stuff and loving it. In addition to software engineer work, I am also a published digital artist, specifically digital painting. I also like to go caving -- the longest expedition lasted about 12 hours and included rappels down ice waterfalls, cliffs, and exited out of a mountainside waterfall."

06/27/2023

Your CRM is only as good as the data you put into it! Keep your data hygiene in check to make sure your CRM stays updated and accurate. Say goodbye to bounced emails and outdated information, and hello to better insights and more effective marketing campaigns. Don't neglect the importance of data hygiene - your CRM (and your bottom line) will thank you!

06/15/2023

Congrats to the Second Mile team and our clients on a big push to launch 4 new websites over the past few weeks. There's no better feeling than transforming an outdated or underperforming site into one that makes an impact for our clients and their customers.

05/24/2023

Want to CRUSH your growth goals and dominate your market? It all starts with aligning your marketing and sales efforts. 🚀 Our FREE assessment can help you identify areas for improvement and achieve the success you deserve! https://hubs.ly/Q01R0JH80

05/18/2023

What happens when you combine a great sales team, powerful automations, and data transparency? MAGIC ✨
After switching to , one of our SaaS clients saw a 66% increase in year-over-year deal velocity. Love seeing another

05/11/2023

🎉 Amazing News! 🎉 Second Mile is thrilled to be recognized as one of the top 5 winners in the first annual Rocky Top Business Awards. Out of the top 40 UTK alumni owned or led businesses, we secured the 5th largest growth rate from 2019-2021.

Thank you to our team, clients, partners, and the University of Tennessee for making this possible!

05/06/2023

📣 Drum roll please! 🥁 We are thrilled to introduce our newest team member and Sr. Account Strategist, Jason Gless!

Fun facts about Jason:
At a young age, Jason served as a Military Police Officer in the US Army and would later go on to complete his MBA and graduate summa cm laude.
He's passionate about mycophile, hydroponics, and loves to whip up a delicious meal in the kitchen.

If you're looking for a well-timed dad joke, Jason's your guy.

Address

428 E Scott Avenue
Knoxville, TN
37917

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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