05/29/2026
Here's something most businesses don't consider when rolling out AI across their teams.
When John Munsell sat down with Mike Stelzner on AI Explored, he described what actually happens in organizations that get right. Employees start building their own . Then they share those tools with colleagues. Colleagues learn faster. Knowledge that used to sit in isolated pockets starts moving across the organization. John described it as a flywheel, where the more people understand how to use AI at the same level, the faster the whole organization improves.
But the flip side is worth paying attention to. John pointed out that untrained employees will often just accept whatever AI produces, because the output arrives fast and sounds authoritative. They stop applying their own expertise and judgment to the work. That's a real risk, and most organizations don't see it coming until quality starts slipping in ways that are hard to trace back to a single cause.
The employees who have been trained properly do the opposite. They treat AI as a capable assistant and push it toward better results using the domain knowledge they've built over years.
That fuller conversation with Mike goes deeper into what this looks like in practice across different departments and team sizes.
Check out our complete discussion in the comments.