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Support Hub Inc. Support Hub is an agile provider of online/remote technical support services.

We have our presence in United States, United Kingdom, Canada, Australia and India. Support Hub provides a variety of technical support services with very quick turnaround time

News: The Wanna Cry Ransomware AttackOver 200,000 systems around the world were affected by the Wanna Cry attack, a trac...
05/15/2017

News: The Wanna Cry Ransomware Attack
Over 200,000 systems around the world were affected by the Wanna Cry attack, a tracker developed by a security researcher called 'MalwareTech' showed. Czech Republic-based antivirus provider Avast, however, gave a more conservative estimate of around 126,000 systems being affected, news agency Reuters reported.
The Wanna Cry ransomware attack - one of the largest ever cyber attacks - appeared to be slowing around 24 hours after it wrecked havoc and shut down tens of thousands of computer systems across 104 countries.
The slow down happened soon after 'MalwareTech', a Britain-based security researcher, accidentally discovered a 'kill switch' to halt the Wanna Cry attack. Experts, however, warned that enterprising hackers could circumvent MalwareTech's fix. A sample image is attached for reference. (News Source: India Today)
Be cautious with opening unknown email and links. Get in touch with our experts at 1844-414-0391 toll-free for solutions and advice.

Here at Support Hub we are always there working to keep you secure online. To further help as cyberattacks grow in numbe...
07/21/2016

Here at Support Hub we are always there working to keep you secure online. To further help as cyberattacks grow in number and sophistication, it's important to step up your defenses—not grow numb to the news.

Stay secure! Here are 4 Golden Rules to help maintain your online protection:
1.Never open an unexpected attachment in your email.
Whether it appears to be from a friend or business, or promises something "scandalous," it may be a virus. This is a common trick by cybercriminals.

2. Ensure your security software is fully up to date.
Out-of-date security is useless against new threats. To make sure you're fully covered, run full scans of all your computers regularly.

3.Change your passwords every 3 months.
This helps prevent others from accessing your accounts. Identity Safe from Norton can help you manage passwords. Did we mention it's completely free?

4. Back up your stuff. Always.
Your main hard drive could fail unexpectedly. Always have at least one full backup of your files, if not two. External USB drives are inexpensive now.

How to Clean a Hard DriveBefore you clean a hard drive, save the files you want to keep to:• a USB drive• a CDRom• an ex...
03/27/2016

How to Clean a Hard Drive
Before you clean a hard drive, save the files you want to keep to:
• a USB drive
• a CDRom
• an external hard drive
• a new computer
Check your owner’s manual, the manufacturer’s website, or its customer support service for information on how to save data and transfer it to a new computer.
Utility programs to wipe a hard drive are available both online and in stores where computers are sold. These programs generally are inexpensive; some are available on the internet for free. These programs vary:
• Some erase the entire disk, while others allow you to select files or folders to erase.
• Some overwrite or wipe the hard drive many times, while others overwrite it only once.
Consider using a program that overwrites or wipes the hard drive many times; otherwise, the deleted information could be retrieved. Or remove the hard drive, and physically destroy it.

For further help, Please Dial 1844-44-0391 Tollfree

10 Steps for Cyber Security - Get a Free Diagnosis on 1844-414-0391 US/Canada Tolfree
02/20/2016

10 Steps for Cyber Security - Get a Free Diagnosis on
1844-414-0391 US/Canada Tolfree

The holiday season offers us a special opportunity toextend our personal thanks to our friends, and ourvery best wishes ...
12/25/2015

The holiday season offers us a special opportunity to
extend our personal thanks to our friends, and our
very best wishes for the future.

And so it is that we now gather together and wish to
you a very Merry Christmas and a Happy New Year. We
consider you a good friend and extend our wishes for
good health and good cheer.

It is people like you who make being in business such
a pleasure all year long. Our business is a source of
pride to us, and with customers like you, we find going
to work each day a rewarding experience.

Thanks again for a wonderful year.

HAPPY HOLIDAYS!

Take Expert advice on 1-844-414-0391 (tollfree)The last thing you ever want to do is connect a random flash drive you’ve...
10/14/2015

Take Expert advice on 1-844-414-0391 (tollfree)

The last thing you ever want to do is connect a random flash drive you’ve found to your computer’s USB port. But a security researcher who goes by the nickname ‘Dark Purple’ has created an even more dangerous flash stick that can physically destroy your computer—not just infect its drives.

The USB killer v2.0 features a DC-to-DC converter that charges a set of capacitors hidden inside once it’s been plugged into a USB port. That energy is then redirected back into the device as a 220-volt electric surge, again and again, until the hardware completely fails.

Have browser issues? - Call us - 1844-414-0391Google’s Chrome web browser keeps getting better. According to a new post ...
08/28/2015

Have browser issues? - Call us - 1844-414-0391

Google’s Chrome web browser keeps getting better. According to a new post on Google+, the company says that, starting on September 1st, Chrome will begin to pause many Flash ads by default in order to improve performance for its users. This change was first announced in June, and initially rolled out to the beta version of the Chrome desktop web browser.

At the time, Google noted that it would pause the Flash content that it deemed wasn’t “important” to you, while still allowing you to watch the videos you wanted to see. And in the case that it had incorrectly paused content you did want to view, you could simply click on the item to resume playback.

Feel Free to Call our Toll Free - 1-844-414-0391 Microsoft has been gradually rolling out its latest operating system in...
08/25/2015

Feel Free to Call our Toll Free - 1-844-414-0391

Microsoft has been gradually rolling out its latest operating system in waves since July 29th. As users have started adopting the new operating system, some common issues have been appearing during the upgrade process. Here is a list of the most frequent issues found by users along with instructions on how to solve them.
• Force upgrading – User action requirement issue
After reserving your turn to get your Windows 10 upgrade, you might have to wait for some days until it is rolled out to your PC. There is a way to skip this waiting period by manually triggering the upgrade. However, several users are retrieving the fixing message 80240020, between the the end of the download and the start of the upgrade. This is, in fact, not an issue of your reservation or upgrade download. According to Microsoft, this error is expected if the upgrade requires more user action, for example, to uninstall applications. Users who see this error will receive instructions to fix it and are recommended to wait until the ready-to-upgrade notification to perform the upgrade.
Microsoft also provides Windows 10 ISO file to create a Windows 10 installation media. However, it is assumed that users who take this approach have advanced skills to go through the process. This method not only requires a registry key but also a backup creation, since all files and programs will be deleted from the hard drive.
• Connection/Free Space issue
This error code, 0x800F0922, indicates that your PC cannot get connected to the Windows Update servers. In this case, you can check first if Windows Update is working well. In case of using VPN connection, turning off the VPN software and initiating the upgrade again might solve the problem.
This error may also appear when there isn’t enough free space in the System Reserved partition. The solution to this issue is to increase the size of this partition. There are third-party applications to perform this task.
• Compatibility issue
Code 0xC1900208 – 0x4000C means that an incompatible app installed on your PC is blocking the upgrade process from completing. You should be able to solve this problem by uninstalling those incompatible applications.
Code 0xC1900200 – 0x20008 or Code 0xC1900202 – 0x20008 appear when your PC doesn’t meet the minimum requirements to download or install the upgrade to Windows 10. Visit the Windows Compatibility Center to learn more details about system requirements for a specific hardware or software.
• Insufficient Space issue
If your computer does not have enough free space available to install the upgrade, you will see Code 0x80070070 – 0x50011, Code 0x80070070 – 0x50012 or Code 0x80070070 – 0x60000. In this scenario, the built-in Disk Cleanup tool can help you to free up more space for upgrading. Alternatively, you can also use a USB flash drive as a temporary storage for the upgrade (8GB is the minimum requirement).
These are the most common errors faced by users when upgrading to Windows 10. Microsoft has enabled a Support site where these and other upgrade problems are explained, and where you can report your issues and ask to the user community.

Call for expert advice on 1844-414-0391 (Tollfree)A few points, dear reader, to get ourselves acclimated:Windows 10 land...
08/12/2015

Call for expert advice on 1844-414-0391 (Tollfree)

A few points, dear reader, to get ourselves acclimated:

Windows 10 landed in the market at the beginning of this month to moderately strong reviews
Microsoft is hellbent on attracting a user base for its new operating system quickly
A large Windows 10 user install base implies higher rates of app downloads. That makes extant developers happy, and attracts new developers.
The more and better apps there are for Windows 10, the better the user experience for consumers and businesses. That attracts new users, and usage, creating a virtuous cycle.
That’s how Windows 10 wins, and grows the Windows franchise for Microsoft.

Windows 10 loses in the precise opposite way: Low adoption leads to limited downloads for extant developers, scaring off new developers. A lack of apps cuts at the Windows 10 experience, leading to limited adoption; this discourages developers, creating a negative feedback loop.

We’ve known that for so long, actually stating it out loud seems like shouting the obvious. However, the primer is useful as it underscores the new question we have to ask: Not how well Windows 10 will do, but, instead, how well is it doing?

Let’s examine the data points that we have from consumer, and enterprise perspectives. Consumer first:

The Consumer Question

Microsoft has promised one billion Windows 10 devices in the market in the next two or three years. This is a deliberately vague promise that comes with wide latitude for Microsoft — it doesn’t have to sell one billion licenses. It just has to get a billion devices running the damn thing; I hope that underscores why Windows 10 is a free upgrade (for consumers).

Now, we have a few data points to examine. You’ll quickly note that we are working with partial data that isn’t entirely clear, and comes from either sources that are sometimes too official, and sometimes not official enough. Such is life. We must struggle on this developer coil.

The Microsoft Number

How many ways can you interpret the number 14 million? A huge number of ways. Here’s Microsoft’s formal verbiage on the figure it announced at Windows 10 had been in the market for 24 hours:

As we’ve shared, our top priority has been ensuring that everyone has a great upgrade experience, so, we are carefully rolling out Windows 10 in phases, delivering Windows 10 first to our Windows Insiders. While we now have more than 14 million devices running Windows 10, we still have many more upgrades to go before we catch up to each of you that reserved your upgrade.

That number is very hard to pin down — how many of those devices came from the more than five million Windows 10 testers? I know that I put Windows 10 on several devices in the run-up to its release. So the 14 million number only gives us a data point with little trend data around it. Consider a first pin in the larger cork.

Brad Sams, Part 1

Following the Official Microsoft Number, Neowin’s Brad Sams wrote, citing internal sources, pegged the number of Windows 10 machines in the market at 18.5 million. That figure, Sams noted, was in contrast to a much higher figure that was bouncing around the Nets for a short shake.

The 18.5 million figure was reported by Sams on August 3rd, less than week after the 14 million figure was released.

Brad Sams, Part 2

Sams did it again, four days later, reporting that the number of Windows 10 machines had risen to 25 million, and, that, according to Sams, the tally on that day “may [have been] as high as 27 million.”

So, that takes us from 14 million to 18.5 million to 25 million, and maybe to 27 million, as of Friday. Add in the weekend, and the prior pace, it seems mostly safe to peg Windows 10 machines in the market at around 30 million. Microsoft could cross the 50 million mark this month, if I let myself get over my prediction skis just a bit.

Source : techcrunch.com

It’s Black Hat season, meaning that we are getting a new batch of zero-day exploits showing how insecure our gadgets are...
08/06/2015

It’s Black Hat season, meaning that we are getting a new batch of zero-day exploits showing how insecure our gadgets are. Xeno Kovah and Trammell Hudson found a serious zero-day vulnerability in OS X letting malware creators completely brick your Mac without any way to reset it to its factory status. Apple told The Guardian that it is working on a fix for both Yosemite and El Capitan.

This zero-day exploit dubbed Thunderstrike 2 targets your Mac’s firmware thanks to an attached Thunderbolt accessory, such as an Ethernet adaptor or an external hard drive. After receiving the code via a phishing email or a malicious web site, malware code could look for connected Thunderbolt accessories and flash their option ROMs.

If you reboot your Mac with this infected Thunderbolt accessory plugged in, the EFI will execute the option ROM before booting OS X. As this option ROM has been infected, it will execute malicious code infecting the EFI itself. For example, it could simply make your Mac’s firmware refuse to boot OS X, turning your Mac into a useless machine. And if your firmware is compromised, there is no way to boot OS X, update the firmware and remove the malicious code.

The best part of this zero-day vulnerability is that your Thunderbolt accessory remains infected. If you plug your Ethernet adaptor into a new Mac, this Mac will get infected as well when it reboots. It’s not as harmful as malware that spreads through the Internet, but it could make some serious damage in an office environment for example.

Stefan Esser found another exploit last month dubbed DYLD. This time it lets malicious developers gain root privilege. It could be used to format your hard drive, but also for more lucrative exploits.

Malwarebytes already spotted an adware creator who uses this zero-day vulnerability to get root permission and then execute a script to install a bunch of applications — the VSearch adware, the Genieo adware and the MacKeeper junkware. It also makes the Mac App Store unusable at it will endlessly prompt you to install Download Shuttle.

Apple already fixed DYLD in El Capitan’s beta but not in the current Yosemite version. It has also added applications using these exploits to its malware blacklist, but it’s just a temporary cat-and-mouse fix. The company will issue security patches for both OS X Yosemite and OS X El Capitan beta. In the mean time, be careful when you download something and unplug all your Thunderbolt devices before rebooting your Mac — just in case.

03/23/2014

We still provide technical support for Windows XP computers.

On April 8, 2014, Microsoft will officially end product support for Windows XP, leaving more than 400 million computers vulnerable.

But

Our Tech Experts are available 24/7 for your XP machine :)

Reach us on Our Toll Free No. 1-888-972-5254

How to keep your PC secure when Microsoft ends Windows XP supportDo not Be worried for your XP machine we are Just a cal...
03/07/2014

How to keep your PC secure when Microsoft ends Windows XP support

Do not Be worried for your XP machine we are Just a call away From you, Just Dial 1-888-972-5254 (TOLL FREE) 24/7

The Windows XP is almost upon us. After a legendary dozen year run, Microsoft will stop providing security patches for Windows XP on April 8, 2014. Without Microsoft’s protection, all those WinXP PCs will have targets painted on their hard drives.

Nearly 30 percent of Internet-connected PCs still run Windows XP, and no, they won’t die that day. They’ll continue running like normal, but they’ll be rotting inside, becoming increasingly full of security holes. Microsoft itself has dubbed the condition “Zero day forever.”

Let’s be realistic. You should upgrade from Windows XP right now if at all possible—but not everyone can cut the XP cord so completely. If you can’t upgrade, there are some things you can do to protect yourself. Make no mistake: Call Our Support Experts and get Assisted to use Microsoft Xp troublefree.

Call Us On 1-888-972-5254 (TOLL FREE)

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