RCS - Retail Control Systems

RCS - Retail Control Systems RCS offers complete retail point-of-sale systems and business management solutions for your business.

Founded in 1987, Retail Control Systems specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From inventory control to daily sales management, RCS has the experience and expertise across the full-range of retail

and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for nearly 30 years.

Let’s go, Sox! A trip to Fenway is New England’s unofficial notice that “spring is here”, and nothing kicks off the seas...
04/03/2026

Let’s go, Sox!

A trip to Fenway is New England’s unofficial notice that “spring is here”, and nothing kicks off the season quite like the Red Sox Home Opener.

At RCS, we are built for big moments. We step up when our number is called and take the field when our clients need us—making sure systems perform as reliably as your starting pitcher.

03/24/2026

Thrift just got a massive upgrade.RCS is excited to officially announce the launch of Brijjworks—the ultimate software ecosystem designed specifically for the thrift industry! Brijjworks isn't just a tool; it’s a complete game-changer for mission-driven retailers. We’ve taken the complexity of secondhand retail and turned it into a seamless operation.
Why Brijjworks?
Thrift is unique. Dealing with one-of-a-kind items and high-volume donations every single day.
Brijjworks helps solve common issues in donated goods retail:
Speed up production with intuitive pricing tools. ️
Eliminate guesswork from the donation door to the sales floor. Focus on the mission by automating the "boring stuff."
Scaling impact with real-time data at your fingertips. Whether you’re a boutique shop or a high-volume mission, Brijjworks is built to help you grow.

Learn more about Brijjworks and book a demo!

Something new is coming to thrift retail…Most thrift stores are running on a patchwork of systems that were never built ...
03/18/2026

Something new is coming to thrift retail…

Most thrift stores are running on a patchwork of systems that were never built for how they actually operate.

Donations come in → chaos in the backroom → pricing is inconsistent → great items slip through the cracks → business metrics are invisible

It works… until it doesn’t.

So we built something different.

Brijjworks is a unified commerce platform designed specifically for thrift retail—connecting donation intake, production, and POS into one system.

No bolt-ons. No duct tape. No guessing.

Retail is powered by people, and women play a critical role in driving the industry forward. From store leadership and o...
03/08/2026

Retail is powered by people, and women play a critical role in driving the industry forward. From store leadership and operations to technology, analytics, and innovation, women continue to shape how modern retail works.

At Retail Control Systems, we’re proud to support retailers and teams across the country who rely on smart technology and strong leadership to keep their businesses moving.

Today we celebrate the women making retail stronger, smarter, and more connected. Happy International Women’s Day.

Is your team communication "Everywhere, All at Once"?In retail, there is no downtime. Excellent communication doesn't ju...
02/04/2026

Is your team communication "Everywhere, All at Once"?

In retail, there is no downtime. Excellent communication doesn't just happen over coffee. It happens on the sales floor, in the back room, and while sorting shipment.

If your team doesn’t have communication "on lock," your confidence won’t mean much. Kit Campoy (author of The Retail Leader's Field Guide) joins us on Feb 19th to show you how to foster a culture where everyone handles "the good, the bad, and the ugly".

Two Days at NRF 2026 - Shifting from Hype to ActionAfter navigating the bustling aisles and engaging with industry trail...
01/13/2026

Two Days at NRF 2026 - Shifting from Hype to Action

After navigating the bustling aisles and engaging with industry trailblazers at NRF 2026, one thing is clear: the retail landscape is transitioning from bright-eyed experimentation to laser-focused ex*****on. With economic uncertainty on the horizon and hardware costs rising, retailers are no longer captivated only by what’s cool—they’re laser-focused on what works—right now.

Here are our top three insights so far:

ROI is Still King: With risk tolerance feeling low, the technology grabbing our attention isn’t just padded with buzzwords. We are seeing tech tackling everyday operational challenges head-on and delivering immediate value.

Driving Efficiency: As hardware vendors grapple with price hikes, the spotlight is on efficiency. If a solution doesn’t streamline operations in the warehouse or cut down checkout times, it’s lower on our “must have” radar this year.

The Human Touch: In a world buzzing with AI and robotics, the true game-changer remains the human factor. Retailers are searching for partners who genuinely care about business outcomes and the people working at the store level—not just vendors pushing products.

Our Final Takeaway?
While innovation is undeniably exciting, the real premium lies in service and reliability.

What’s your take? Are you hearing similar conversations in the hallways? We’d love to hear your thoughts in the comments below!

Shaping the Future of Retail: What’s the “Next Now” at  ?Our team is heading to NRF 2026 to explore how real innovation ...
01/06/2026

Shaping the Future of Retail: What’s the “Next Now” at ?

Our team is heading to NRF 2026 to explore how real innovation translates into practical results for retailers. As the industry evolves, we’re focused on bridging the gap between emerging technology and scalable ROI for our retail partners.

What’s top of mind this year?

Soft POS Evolution:
Kevin Albert, President & CEO, is tracking the shift toward hardware-light, secure solutions. As European “Tap-to-Pay” models gain ground, we’re evaluating how they can lower costs and enhance payment security for US retailers.

Hardware That Delivers:
Matt Gallant, VP of Ops & Product, is searching for the moment when advanced tech, such as RFID and drone inventory, becomes accessible to specialty and mid-market retailers. We’re prioritizing mobile units that drive efficiency and make line-busting a reality.

Are you attending NRF? Let’s connect to discuss which innovations are truly ready for the floor in 2026. What tech trends are you watching? Share your perspective below or message us to meet up in NYC.

Happy New Year from RCS!After 30 years, we’re grateful to everyone who’s helped get us here, the retailers who trust us ...
12/31/2025

Happy New Year from RCS!

After 30 years, we’re grateful to everyone who’s helped get us here, the retailers who trust us to run their stores, the partners who challenge us, and the amazing RCS team that shows up every day, takes ownership, and genuinely cares about doing the right thing.

You run stores. You lead teams. You manage inventory, pricing, checkout lines, reporting, and everything in between. What you shared with us over the past decades has shaped what we’re building now, and in many ways this past year felt like just the beginning.

2026 is about delivering innovative retail technology that actually works in the real world. Tools built around how stores operate day to day without fragmented systems and non-sensical data.

We’re excited for what’s ahead and can’t wait to show you what’s coming next!

As we head into 2026, one thing hasn’t changed in retail: inventory accuracy still drives better decisions.If you’re wra...
12/29/2025

As we head into 2026, one thing hasn’t changed in retail: inventory accuracy still drives better decisions.

If you’re wrapping up year-end counts or thinking about how inventory impacts financials, purchasing, and customer experience, this is a great read. The fundamentals still hold true — accurate counts lead to cleaner data, smarter buying, fewer stockouts, and better planning for the year ahead.

With today’s mobile tools and real-time inventory systems, retailers have more opportunity than ever to turn year-end counts into real operational insight.

Worth a few minutes 👇

https://hubs.ly/Q03Z94lY0

As the year comes to a close, many retailers shift focus to the most critical inventory management tasks: year-end inventory count. This essential process...

From all of us at RCS, we’re wishing you and your loved ones a warm, joyful holiday season and a very happy New Year. We...
12/24/2025

From all of us at RCS, we’re wishing you and your loved ones a warm, joyful holiday season and a very happy New Year. We’re incredibly grateful for your partnership and continued loyalty throughout the year.

Here are our special hours for the holiday season:

12/24 – 8:00 am – 6:00 pm EST
12/25 – Closed (emergency support available)
12/31 – 8:00 am – 6:00 pm EST
1/1/26 – Closed (emergency support available)

Cheers to a wonderful year behind us and an even more prosperous 2026 ahead!

Our Nashville crew took a break from the daily grind to enjoy a wellness day packed with fun and connection! From mini g...
11/18/2025

Our Nashville crew took a break from the daily grind to enjoy a wellness day packed with fun and connection! From mini golf at Putt Shack to a team lunch full of good food and even better company, it was the perfect way to recharge and celebrate the people who make our work possible.

Address

31 Hanover Street Suite #3
Lebanon, NH
03766

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