Opiniion

Opiniion Opiniion is a leading Resident Satisfaction Platform! Testing 123 Testing Again

We provide the tools, services, and support to help property owners and operators measure and manage the resident experience and drive a high volume of online reviews.

In multifamily, the best operators don’t miss a beat. 🎷But renters are changing the way they search for apartments. They...
05/28/2026

In multifamily, the best operators don’t miss a beat. 🎷

But renters are changing the way they search for apartments. They’re asking AI:
“What communities have the best maintenance?”
“Best pet-friendly apartments near me?”
“Which properties are actually worth the price?”

The challenge is most operators have no visibility into how their communities appear in AI-generated answers.

That’s why we’re excited to bring AI Visibility to Apartmentalize this year. We're helping multifamily teams tune into what renters are seeing across ChatGPT, Google AI Overviews, and more.

If you’ll be in New Orleans, stop by the Opiniion booth or reserve time for a custom walkthrough: https://meet.opiniion.com/meetings/opiniion-partners/naa-2026

(And yes… we’re bringing custom Opiniion Nikes for anyone who pre-books a demo 👟)

What if you could predict renewal before the lease is up?You can.We tracked 26,000 residents across three moments:Move-i...
04/30/2026

What if you could predict renewal before the lease is up?

You can.

We tracked 26,000 residents across three moments:
Move-in
Maintenance
Ongoing experience

When all three go well:
→ 57.9% renewal

When all three go poorly:
→ 40.5%

But here’s the part most teams miss:
Even when things go wrong early…strong ongoing experience still lifts renewal.

Better staff + worse property
Outperforms
Better property + worse staff

People don’t leave because of rent. They leave because the experience breaks.

We’re unpacking the full model at AIM. Grab time to see what this could look like for your portfolio: https://meet.opiniion.com/meetings/opiniion-partners/aim-conference-2026-pre-show?uuid=db8ea3f6-6ea0-40cf-b360-697147608c5c

Speed matters more than quality in maintenance.42% of positive feedback is driven by speed.Quick. Prompt. Same-day.Not c...
04/27/2026

Speed matters more than quality in maintenance.

42% of positive feedback is driven by speed.
Quick. Prompt. Same-day.

Not craftsmanship.
Not complexity.
Speed.

Residents understand some repairs take time.

What they don’t tolerate:
Silence
Delays
No-shows

Maintenance isn’t just a repair function.
It’s a trust function.

We’re sharing more at AIM, including which service moments predict long-term retention.

Interested in this kind of insight for your portfolio? Grab time to chat with us at AIM here: https://meet.opiniion.com/meetings/opiniion-partners/aim-conference-2026-pre-show?uuid=db8ea3f6-6ea0-40cf-b360-697147608c5c

Some of your happiest residents are about to damage your reputation.We identified a segment we call silent churn: Reside...
04/23/2026

Some of your happiest residents are about to damage your reputation.

We identified a segment we call silent churn: Residents who are highly satisfied during their lease… then leave with sharply negative sentiment at move-out.

In one cohort:
Average satisfaction during residency was 4.63 ⭐
Then dropped to 1.38 ⭐ at the end.

Same residents. Same property.

Here’s the problem: Satisfaction doesn’t always equal loyalty or advocacy.

If the final experience breaks trust, the review reflects the ending, not the full journey.

And most teams aren’t measuring that moment closely enough.

We’ll be unpacking how move-out shapes your reputation at AIM and why endings matter more than most teams realize. Grab time to connect with us and learn more: https://meet.opiniion.com/meetings/opiniion-partners/aim-conference-2026-pre-show?uuid=db8ea3f6-6ea0-40cf-b360-697147608c5c

We’re bringing something different to AIM this year.Most of multifamily is still guessing what drives five-star reviews....
04/17/2026

We’re bringing something different to AIM this year.

Most of multifamily is still guessing what drives five-star reviews.

We’re not.

We analyzed:
11.5M residents
9.1M reviews
5.0M survey responses
10K+ communities

Across every stage of the resident journey.

What we found challenges a lot of what the industry *thinks* drives ratings, renewals, and churn.

At AIM, our CEO Devin will break it down: The data and the playbook for what to actually do about it.

No fluff. No benchmarks. Just real insights you can take back and implement.

If you’re attending, stop by our booth to connect with Devin and the team. We’d love to share more of what we’re seeing! https://meet.opiniion.com/meetings/opiniion-partners/aim-conference-2026-pre-show

🎉 We have a WINNER! 🎉Our $1,500 Safe Giveaway has officially wrapped, and we’re excited to share that the winner is one ...
04/15/2026

🎉 We have a WINNER! 🎉

Our $1,500 Safe Giveaway has officially wrapped, and we’re excited to share that the winner is one of our amazing customers at RAM!

Nothing beats being able to surprise and reward the communities we work with every day. Huge congratulations, Elizabeth—we hope you enjoy every dollar.

Big thanks to everyone who participated, more fun to come soon!

We’re heading to HAA Expo! Opiniion will be at booth #227 on April 1st, and we’re ready to talk all things resident exp...
03/31/2026

We’re heading to HAA Expo!

Opiniion will be at booth #227 on April 1st, and we’re ready to talk all things resident experience.

If you’ll be there, come meet Debbie and Kathie and see how we’re helping communities turn feedback into better reviews and stronger performance.

Let’s connect in Houston 👋

Heading to InterFace Student Housing? We’ll be at Booth 804 with a fun little challenge: one key unlocks a safe with $50...
03/19/2026

Heading to InterFace Student Housing?

We’ll be at Booth 804 with a fun little challenge: one key unlocks a safe with $500 inside 🔑
Swing by, say hi, and see if you’ve got the winning one.

More than anything, we’re excited to connect and share what we’re seeing — from rising expectations around community, to peer feedback playing a bigger role in leasing, to the gap between real resident experience and traditional reviews.

If you’d rather lock in time ahead of the conference, our calendar is open:

Looking forward to seeing familiar faces and meeting new ones!

Conference coffee. We've all been victimized by it. This year at the Multifamily Strategic Marketing Summit, we're makin...
03/13/2026

Conference coffee. We've all been victimized by it.

This year at the Multifamily Strategic Marketing Summit, we're making the coffee run so you don't have to settle.

Swing by Booth 30, tell us your order, and we'll handle the rest. We'll keep you fueled up so you can make the most of every session, every conversation, and every moment.

You can also lock in your coffee run here: https://meet.opiniion.com/meetings/opiniion-partners/msms-2026

See you in Napa, March 18–20! 🍷☀️

In 2025, our top sales leaders rose to the challenge and exceeded expectations once again, earning themselves a seat in ...
02/17/2026

In 2025, our top sales leaders rose to the challenge and exceeded expectations once again, earning themselves a seat in the 2025 President's Club.
, Regional VP of Sales, earned her place in Presidents Club for the third year in a row. Her drive, energy, and commitment to excellence make this recognition well deserved.
, Regional VP of Sales, celebrates her fourth Presidents Club achievement. Her ability to build strong client relationships and consistently deliver outstanding results sets her apart as a true sales leader. 🌟

Address

300 S 1350 E, FL 3
Lindon, UT
84043

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+1 855-330-9980

Website

https://www.instagram.com/opiniion_inc/, https://www.linkedin.com/company/opiniion/

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