CallHarbor

10/28/2026

🌟 Congratulations to our own Bailey Terrell, Channel Sales & Marketing Director, on being named a 2026 Channel Marketing Excellence Awards Rising Star!

Bailey started her career at CallHarbor in marketing and has since grown into a role that spans both channel sales and marketing. Today, she works closely with our partners to drive channel growth while continuing to lead the marketing strategy, campaigns, content, and resources that support them behind the scenes.

Her ability to bring both sides together helps us better support our partners and build stronger channel relationships.

We’re proud to see Bailey’s work recognized by the Channel Marketing Association and grateful for everything she brings to the CallHarbor team and our partner community.

Congratulations, Bailey! 🎉

08/31/2026

Don’t Forget to Update Your Labor Day Hours!
Planning to close or adjust your hours for Labor Day? Be sure to contact our Support Team ahead of time. We can update your business hours on your auto attendant and adjust your ring patterns so your calls are routed exactly as needed.

08/27/2026

Channel Sales Director, Bailey Terrell, and our new Account Executive, Nolan Collins, had a great time at the Fusion Classic Golf Outing hosted by our amazing partners at Millennia Technologies & Fusion IT. ⛳

We love sponsoring this event and having the opportunity to spend time with so many great people. Even better, a portion of the proceeds supports Senior Neighbors and Meals on Wheels in Grand Rapids, helping give back to the local community.

There’s nothing better than a beautiful day on the course with great partners—all while supporting a great cause! 💚

07/31/2026

Still coming down from the high of last week's GTS Open House... and finally catching up enough to share a recap! 🎉

Every year, this event reminds us why the channel community is so special, and this year's celebration of the GTS Team's 25 Years of Excellence made it even more meaningful. From insightful conversations and reconnecting with partners to the beautiful setting at the Detroit Athletic Club, it was a day filled with great people, new ideas, and plenty of reasons to celebrate.

One of the highlights was our panel discussion, "AI & Emerging Technologies: Applied AI, Automation & Intelligent Customer Engagement," where our Founder & CEO, Frank Kadaf, joined industry leaders from CBTS and CloudFirst to discuss how AI is reshaping customer experiences and helping businesses work smarter.

We're also incredibly honored to have been recognized as GTS Provider of the Year! Thank you to the entire GTS team for this recognition and for being such an outstanding partner.

And a huge congratulations to our own Channel Sales Director, Bailey Terrell, on being named Channel Manager of the Year for the fourth consecutive year! Your passion for our partners and the channel community shines through in everything you do, and we're so grateful to have you leading the way.

A sincere thank you to everyone who stopped by our booth, attended our session, and spent time catching up with us throughout the day. The face-to-face conversations are what make events like these so valuable.

Congratulations to the entire GTS team on an amazing event and 25 incredible years. We already can't wait for next year! 🤩

07/20/2026

We were honored to attend and sponsor a hole at this year's Dearborn Area Chamber of Commerce Golf Outing!⛳️

It was a fantastic day spent connecting with local businesses, partners, and community leaders while supporting an event that brings the Dearborn business community together. Thank you to the Dearborn Area Chamber for hosting another great outing, we're grateful to be a part of it and look forward to seeing everyone again next year!

07/07/2026

🌟 Customer Spotlight: Michigan Science Center 🌟

We're proud to support organizations that make a difference in our communities, including the Michigan Science Center.

Here's what their team had to say about their experience with CallHarbor:

"After switching to CallHarbor, the Michigan Science Center team saw an immediate improvement in our day-to-day operations. The online dashboard, soft phone, and intuitive user interface provided exactly what we needed to streamline communication and enhance efficiency across the organization.

The CallHarbor support team has been consistently responsive, knowledgeable, and a pleasure to work with. As a 501(c)(3) nonprofit, we especially appreciate the exceptional value the service provides. We highly recommend CallHarbor to any organization looking to modernize and elevate their phone system."

Thank you to the Michigan Science Center team for trusting CallHarbor with your communications. We're honored to help support your mission and ongoing success.

07/02/2026

We have some exciting news to share 🎉

CallHarborAI Agent has been named a 2026 AI Agent Product of the Year Award winner by TMCnet — and we couldn’t be more thrilled.

What makes this moment even more exciting is that CallHarborAI Agent is a brand-new 2026 release for CallHarbor. We launched it to give businesses a smarter way to handle inbound calls, improve responsiveness, and create better caller experiences through intelligent, human-like AI conversations. To see it already recognized with this award so early on is an incredible honor and a testament to the innovation, effort, and vision behind the product.

We’re excited to continue building momentum with CallHarborAI Agent as we help clients and partners bring AI into their communications strategy in a practical, impactful way.

Check out the full press release in our blog post:

CallHarborAI Agent earns 2026 AI Agent Product of the Year Award, recognizing its innovation in intelligent voice AI for businesses.

06/29/2026

The 4th of July is almost here! 🇺🇸 If your business will be closed or operating on modified hours for the holiday, be sure to contact our support team ahead of time.

Our team can update your auto attendant business hours, adjust ring patterns, and ensure your callers receive the right information while you're away. Reach out by phone or email to have your holiday schedule updated before the long weekend!

06/19/2026

Freedom, progress, and opportunity are worth celebrating.

Today we commemorate Juneteenth and reflect on the enduring legacy of this historic day. We honor the past, celebrate the present, and look toward a future built on equality, respect, and unity.

Happy Juneteenth.

06/15/2026

Another , another great team member to spotlight. Meet Tyler, one of our Support Technicians! When he's not solving technical issues, he's making music, gaming, playing basketball, or spending time with friends. 🎮️🏀