Cartwheel

10/01/2025

🎥 Join Us at the NCC Webinar

We’re excited to join our friends Byron Duncan and Danielle Guzzetta for the final session of the Catering Customer Journey Series hosted by New Catering Connections.

This webinar will dive into the catering customer experience across three critical touchpoints: the day before delivery, the day of, and the day after. We’ll explore how thoughtful communication during these moments can maximize the positive impact of The Catering Experience.

Our CEO, Alex Vasilkin, will share insights on how to elevate the delivery experience and why it is essential for building loyalty and driving repeat business. We’ll also hear from a sales rep, who will share what she looks for in a catering partner and how best to sell and communicate with her.

👉 We recommend this session to all catering operators who want to strengthen customer relationships and grow future sales.

Register here: https://us06web.zoom.us/webinar/register/WN_CMR28VQAT3OcdtADw-3Oxg

09/29/2025

Let's meet at Hospitality Tech Expo in London 🇬🇧

We’re heading to Hospitality Tech Expo, Europe’s leading hospitality technology event, as part of our continued global expansion. The show brings together over 15,000 operators and technology providers shaping the future of the industry.

We are bringing our solution to Europe to help restaurants run world-class delivery operations with greater flexibility and control, whether they rely on in-house fleets, third-party providers, or a hybrid delivery mix.

If you will be in London, let’s connect. We would love to meet, share insights, and explore how Cartwheel can help elevate your delivery strategy! Email [email protected] to arrange a meeting.

09/25/2025

Cartwheel is now live with Stuart in the UK! 🚙🚛

Stuart is one of Europe’s leading delivery providers, active in 120+ cities with extensive courier coverage across restaurants, retail, groceries, and marketplaces, making them a versatile partner in last-mile logistics.

Through Cartwheel’s integrations with POS systems, online ordering, and marketplaces, merchants can now connect with Stuart seamlessly. This provides UK restaurants with greater flexibility in fulfilling orders, offering wider coverage, more delivery options, and competitive rates.

Welcoming Stuart into our ecosystem is a key step in Cartwheel’s international expansion, helping operators choose the right partner for every delivery and deliver better guest experiences.

Read more in our blog: https://trycartwheel.com/cartwheel-stuart-integration/

👉 Want to learn how Cartwheel can support your delivery strategy? Let’s connect: https://calendly.com/robbiecartwheel/cartwheel-demo

09/12/2025

🚀 Cartwheel x PAR Technology

Today we’re announcing our partnership with PAR Technology to bring Cartwheel’s AI-powered delivery orchestration into PAR’s unified foodservice platform, used by 120,000+ restaurants worldwide.

📊 According to PAR’s 2025 Annual Industry Report, first-party ordering grew 21.3% year-over-year while third-party delivery declined 5.7%, signaling a major shift back to direct customer relationships.

💬 Savneet Singh, CEO of PAR Technology:

“Delivery-first brands like pizza chains are outgrowing legacy POS. Driver management alone doesn’t cut it anymore. They need unified platforms that orchestrate delivery across markets and at scale”

Together with PAR, we’re equipping enterprise operators with the flexibility and control to optimize delivery, reduce complexity, and meet guest expectations worldwide. 🌎

📄 Full press release in the comments

09/09/2025

📢 Big news: WOWorks is expanding our partnership to bring delivery management to ezCater across its franchise locations, including Saladworks, Garbanzo Mediterranean Fresh, The Simple Greek, and more.

WOWorks franchisees have already relied on Cartwheel through Olo for years. Now, with ezCater integration, they can extend delivery management capabilities, meet new Reliability Rockstar requirements, and provide real-time tracking for their guests.

“Our franchisees were already asking for solutions to streamline delivery operations, and we acted quickly to meet that need,” said Kyle Mark, CIO of WOWorks. “This integration with ezCater and Cartwheel ensures our locations can compete effectively while providing the visibility that catering customers expect.”

👉 Want to improve your own delivery operations? Book a call: https://calendly.com/robbiecartwheel/cartwheel-demo

📄 Full press release in the comments

09/03/2025

⚡️ We’ve partnered with , a provider of enterprise-level digital ordering solutions, to give restaurants greater flexibility and reliability in managing last-mile delivery.

Enterprise brands with in-house drivers are shifting away from legacy tools and adopting delivery management 2.0 platforms designed for hybrid models that integrate in-house fleets with third-party delivery providers.

This collaboration equips restaurants with AI-powered tools to scale operations, cut costs, and meet the growing expectations of their guests for catering and on-demand delivery.

🚀 Both Cartwheel and Onosys will be at FSTEC!
Find us at Innovation Alley, booth IA-7, and Onosys at booth #904. Stop by and we’ll be glad to share more!

Full press release: https://www.restaurantdive.com/press-release/20250903-onosys-integrates-with-cartwheel-to-expand-last-mile-delivery-capabilities-1/

09/02/2025

We’re proud to share that Cartwheel is now SOC 2 certified!

Security has been a priority since day one, with enterprise partners like Portillo’s, P.F. Chang’s, and Potbelly setting a high standard for how we protect data and ensure reliability. Achieving SOC 2 certification confirms that our platform meets the industry benchmark for security, availability, confidentiality, and privacy.

For our customers, this provides added assurance that Cartwheel is built to safeguard sensitive information and deliver consistently at scale.

👉 Learn more: https://trycartwheel.com/soc-2-certified/

08/29/2025

✈️ We’re heading to FS/TEC!

Stop by Innovation Alley, booth IA-7, to talk about why guest experience is essential for catering delivery, and how real-time tracking and dependable delivery can make all the difference for customers.

We also have a limited number of tickets available for restaurant operators. If you’d like one, email [email protected] or send us a DM.

Want to make sure we have time to connect? Book a slot here: https://calendly.com/robbiecartwheel/cartwheel-at-fstec

08/21/2025

🚨 New thought leadership from our CEO, Alex Vasilkin, featured in NRN: tax-free tips are changing restaurant delivery.

53.4% of food delivery drivers’ pay comes from tips. With new federal legislation, those tips are now completely tax-free.

What this means for restaurants:

- Catering tips average $43 per order
- That $43 is now full take-home pay for drivers
- Drivers are prioritizing catering deliveries while smaller orders risk being left behind

Tipping structures now shape order acceptance, delivery reliability, and even kitchen staff morale in tip-pooling operations.

👉 Read the full article:

The delivery landscape is evolving, and so should your brand

08/12/2025

⚡️ Big news! We're taking our Uber Direct partnership global, now available to restaurants in Canada, the UK, and Australia.

Through Cartwheel's platform integrations, merchants in these markets can tap into Uber's trusted network for fast, flexible delivery while keeping full brand control and customer relationships.

"Together, we're helping restaurants worldwide scale their delivery offerings efficiently and with confidence." – Venkat Jonnala, Head of Uber Direct

This builds on years of U.S. success, where brands like Mr. Jim's Pizza have achieved faster deliveries, better margins, and stronger loyalty.

Learn more: https://trycartwheel.com/uber-direct/

Full press release in the comments ⬇️