04/13/2022
It’s incredibly frustrating when your Wi-Fi network is connected, but your internet isn’t working. The network shows up in your Wi-Fi menu, you’ve put in the right password, but then you open your browser, and you get nothing. Aaargh!
Why isn’t your Wi-Fi working? A lot of different things could be the culprit. Sometimes the solution is simple—maybe your router is out of date or just needs a quick reboot. But sometimes it’s a little more complicated.
So here are some tips that could be useful and if it still doesn't work, then You can reach out to our Texperts.
1) Restart your device
Ya ya, the typical IT response. It won’t work every time, but it gives the operating system a chance to clear things up and try again in case it’s frozen, not recognizing the network, or just being uncooperative.
2) Restart your WiFi router and Modem
First start by unplugging your router and modem from the power. Wait about 30 seconds, then power up the Modem by plugging it back in. Wait about 2-3 minutes for the lights on the modem to be solid, then plug the router into the power. After about another 2-3 minutes your WiFi network should be accessible again and if all went well, you’ll have internet again!
3) See if there’s an internet outage
It could be that you’re not the only one whose internet is down. If you have a cell phone, disconnect it from the WiFi and run a quick search on Twitter or Google to see if anyone else in your area is reporting internet outages or connectivity issues from your provider. You can also find information about internet shutdowns on the website Down Detector, or you can call up your ISP to investigate.
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