Call Criteria

Call Criteria Call Criteria provides the most accurate and lowest cost call center quality assurance services usin Why Call Criteria ?

Who doesn’t need or want a third party organization bragging about their quality? Call Criteria was founded by a group of call center industry leaders who were interested in making call center quality assurance, using human quality analysts, practical and cost-effective. Nothing can compare to the human ear in determining key behaviors that influence sales, service, and compliance like a real pers

on listening to a call. With millions of minutes reviewed, and years of experience scoring calls, Call Criteria has the experience, knowledge, and ingenuity to help you understand the details of what is happening in those interactions between your agents and your customers. We will help you, develop your team to ensure the integrity of sales interactions, to mitigate the risk and exposure to regulatory compliance, and give you the power to change agent behaviors.

Address

19525 Ventura Boulevard
Tarzana, CA
91356

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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