06/29/2026
SUNDAY FUNDAY!!! Meet Bekki! Bekki called us on Saturday morning. Her house had been struck by lightning and all of her providers cable boxes and Internet router had been damaged and were no longer working. We usually do NOT work Sundays under any circumstances, however for this long term customer, whose husband I just gotten home from the hospital, we made a special exception.
We quickly ran Bekki to T-Mobile and got T-Mobile home Internet service set up at her home. We then signed her up for Directv Stream and downloaded the app to her smart tv, and Viola!, they had tv and internet service back up and running. Not only that, but they’re saving $77 per month. Another example of customer service the way it should be.
Bekki, thank you for trusting us with your tv & Internet service. We look forward to supporting all of your customer service needs in the future.