09/03/2026
"They don't make my shingles anymore." That's not a problem — that's your strongest fact.
Shingle and siding products get retired constantly. Colors discontinued, lines dropped, dimensions changed. If your exact material no longer exists, a true like-kind repair may be impossible — and that can turn a repair into a replacement.
The industry-standard proof is an ITEL report. ITEL is an independent lab the insurance industry itself uses. Your contractor mails in a sample; the lab identifies the product and reports whether it's still manufactured and what the closest available matches are. Carriers order ITEL reports themselves constantly, so the results carry weight on both sides.
What the results mean:
A reasonable match exists → the claim proceeds as a repair or partial replacement using that product.
"Comparable match" exists → expect a dispute. Comparable is a judgment call, and a slightly different profile can look obviously wrong on a real wall. Put the sample against your actual material and photograph the difference.
No match exists → a spot repair can't restore your home to pre-loss condition, and the argument for replacing a larger area gets much stronger.
Note: discontinued makes the SCOPE argument, not a price upgrade.
When insurance owes a full roof replacement vs. a repair in Illinois: brittleness tests, discontinued shingles, matching disputes, multiple layers, rotten decking, and code upgrades.