Call Center Connect proudly offers our Appointment Service;
using top-of-the-line scheduling software to provide you with accurate and convenient appointment scheduling. This enables us to not only make appointments, but also to take cancelations and confirmations, all in real time in correlation with your preferred calendar (outlook, email, cell phone, etc.). We also make outbound sales calls, an
d can take and process your orders as well as make follow up calls for your services (funeral homes, contractors, insurance companies, lawyers, property management, mechanics, restaurant, hotels, sales professionals and other service related industries). The set up is incredibly easy and you will love having someone taking care of this time consuming task. What we do: Our agents answer your phone professionally 24 hours a day, seven days a week and 365 days a year. Relay your messages any way you want: text message, e-mail, fax, or verbally Set up, cancel and confirm appointments Handle customer questions and call screening. High quality control; we record and monitor all calls for quality and training purposes. Make the important follow up calls for you for any occasion. How we can help: Allow us to be an extension of your office so you can focus on what you need to do for your business. Phones ringing can stop productivity from your staff; we answer those calls so you can run more efficiently and maintain your high quality customer service at the same time. Don’t hire a full time employee to answer the phones, we can save you the payroll costs, answer all your calls, and dispatch them to you in any manner you wish. We staff our phones 24 hours a day and 7 days a week. We are not just your answering service; we are an extension of you.
