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Monday 7am - 5pm Tuesday 7am - 5pm Wednesday 7am - 5pm Thursday 7am - 5pm Friday 7am - 5pm Saturday 7am - 5pm Sunday 7am - 5pm

Exacom

Name: Exacom
Address: 25 Sundial Avenue, Suite 505, Manchester, NH, 03103, US
Telephone: +16032280706
Price range: $$

Multimedia logging recorders for mission-critical communications. EXACOM, Inc. EXACOM Corporate Headquarters are located in Concord, NH.

was founded in 1986 as a New Hampshire based corporation chartered for the purpose of providing telecommunication technology research and product development and manufacturing services. Since then, EXACOM has grown to become a leading manufacturer of multi-media recording solutions for public safety, homeland security, defense, utilities and transportation applications. EXACOM is known for a longs

tanding and ongoing commitment to providing quality engineered solutions based on the demanding requirements of the public safety and defense industries. EXACOM accomplishes this through the development of innovative integration technologies for applications which require transitional technology. The EXACOM corporate culture is best described as an intense desire to provide the best technology possible while maintaining excellent customer service and satisfaction of all clients. EXACOM’s commitment to customer service is exemplified by our regional support offices strategically located in Concord, NH; Dover, DE; Chicago, IL; Portland, ME; Charleston, SC; Tampa FL; San Antonio, TX; Chico, CA and Gatenau, QC which support our direct accounts as well as a network of authorized regional resellers and corporate partners.

05/21/2026

Is your agency caught between the reliability of on-prem and the flexibility of the cloud? You don't have to choose.

Hybrid recording is the "no-compromise" strategy for modern PSAPs. It allows you to maintain your existing infrastructure while adding a secure layer of cloud redundancy. It’s the ultimate insurance policy against hardware failure and the easiest way to future-proof your recordings without a "rip and replace" overhaul.

Learn how hybrid recording protects agencies from the unexpected. Learn more: https://exacom.com/articles/how-hybrid-recording-protects-agencies-from-the-unexpected/?utm_medium=social,%20email,%20ppc&utm_source=linkedin&utm_campaign=Future%20Proof

05/07/2026

"Cloud" can feel like a buzzword until you hear how it actually impacts a real dispatch center.

Join us on Thursday, June 4th at 1:00 PM ET for a deep dive into "A Real PSAP’s Cloud Journey." We aren't just talking about specs; we’re talking about the real triggers that forced a change, the hurdles of the decision-making process, and the day-to-day reality of life after the move.

Register now to hear the story from those who have lived it.

Save your seat: https://exacom.com/articles/from-on-prem-to-hybrid-recording-a-real-psaps-experience/?utm_medium=social,%20email,%20ppc&utm_source=facebook&utm_campaign=Future%20Proof

05/05/2026

The most successful PSAPs are moving away from managing hardware and toward managing strategy.

With the launch of Incident Management for Cloud, we’re proving why the move to HindSight Cloud is a long-term ROI play. Because we are cloud-native, our users don’t wait for hardware refreshes or manual installs—they get access to the latest tools when they launch.

According to research by IBM, 73% of organizations report that cloud-native development results in faster development and roll-outs.

What this means for your agency:
✅ No more downtime for upgrades
✅ Instant scalability for high-volume incidents
✅ Continuous delivery of tools that solve tomorrow's problems, today.

Ready to future-proof your records?

CTA: https://exacom.com/products/hindsight-4-multimedia-logging-recorder/

04/30/2026

Where does your agency sit on the path to the cloud?

The transition from 100% on-prem to 100% cloud-native isn't an overnight switch—it's a journey. By 2028, many PSAPs will have moved to a hybrid model to balance local control with elastic storage and AI capabilities.

Want to learn more about what hybrid cloud actually means? Visit our resource center: https://exacom.com/future-proof-your-recordings/?utm_medium=social,%20email,%20ppc&utm_source=facebook&utm_campaign=Future%20Proof

04/23/2026

In public safety, "mission-critical" means being ready for the worst-case scenario. But if your recordings are tied to a single physical server in a single building, they are vulnerable to the elements.

From intensifying storm seasons to aging power grids, the risks to on-prem data are real. Our latest article breaks down how cloud-based recording provides the geographic redundancy necessary to keep your data safe, no matter what’s happening outside your front door.

Don't let a local disaster lead to permanent data loss. Read the article: https://exacom.com/articles/storms-floods-wildfires-power-outages-how-cloud-keeps-your-recordings-safe/?utm_medium=social,%20email,%20ppc&utm_source=facebook%20&utm_campaign=Future%20Proof

04/20/2026

Our fifth and final winner of our National Public Safety Telecommunicators Week Recognition Program is Brianda👏

Brianda is being recognized for being a strong asset to her team and working diligently to provide high-quality service to the community members as well as to her coworkers.

Read her full nomination on our website: https://exacom.com/2026-npstw/

As NPSTW wraps up we want to say thank you to everyone that participated in our recognition program. And a big thank you to all of our telecommunicators!

04/17/2026

Our fourth winner of our National Public Safety Telecommunicators Week Recognition Program is Eddie👏

Eddie is being recognized for his standout work as a dispatcher at the Bedford, MA Police Department. He always comes to work positive, motivated, and never strays away from the big call.

Read his full nomination on our website: https://exacom.com/2026-npstw/
We’ll be recognizing a new winner every day this week, nominations are open through Friday 4/17 EOD!

04/16/2026

Our third winner of our National Public Safety Telecommunicators Week Recognition Program is Taylor👏

Taylor is being recognized for her level of professionalism and composure while handling high-priority and high-stress calls as well as her ability to bring positive energy to the dispatch floor which makes a lasting impact on team morale.

Read her full nomination on our website: https://exacom.com/2026-npstw/
We’ll be recognizing a new winner every day this week, nominations are open through Friday 4/17 EOD!

04/15/2026

Our second winner of our National Public Safety Telecommunicators Week Recognition Program is Brooke👏

Brooke is being recognized for consistently going above and beyond. She not only invests in developing others through training and mentorship, but also takes the extra steps to boost morale—whether through thoughtful treats or small details that make a big difference in the center.

Read her full nomination on our website: https://exacom.com/2026-npstw/
We’ll be recognizing a new winner every day this week, nominations are open through Friday 4/17 EOD!

04/14/2026

We’re honored to announce our first winner of our National Public Safety Telecommunicators Week Recognition Program: Gavin 👏

Gavin was nominated for the impact he makes every single day—both technically and personally—at his dispatch center.

In high-pressure moments, including mass casualty incidents and demanding shifts, Gavin is described as the “eye of the storm.” His calm, steady presence helps others stay focused when seconds matter most.

Beyond that, he’s the go-to expert for everything from complex protocols to technical challenges. But what truly sets him apart is how he shares that knowledge—mentoring others and strengthening the entire team.

Just as important, Gavin looks out for his colleagues, helping them navigate the emotional weight that comes with the job and keeping morale strong.

Read his full nomination on our website: https://exacom.com/2026-npstw/
We’ll be recognizing a new winner every day this week, nominations are open through Friday 4/17 EOD!

Join us in recognizing the voices behind the call.

Address

25 Sundial Avenue, Suite 505
Manchester, NH
03103

Opening Hours

Monday	7am - 5pm
Tuesday	7am - 5pm
Wednesday	7am - 5pm
Thursday	7am - 5pm
Friday	7am - 5pm
Saturday	7am - 5pm
Sunday	7am - 5pm

Telephone

+16032280706

Website

http://www.exacom.com/

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