02/13/2026
HIRING
Position: Operations Coordinator
Location: Manchester, TN
Business: It Gets Fixed
-About Us-
It Gets Fixed is a growing technology repair and IT services business serving Middle Tennessee, with locations in Manchester and Tullahoma. We specialize in device repair, business IT services, networking, and infrastructure solutions. As we continue to grow, we are building a structured operations team to support expansion and maintain exceptional customer service.
-Position Overview-
The Operations Coordinator will oversee day-to-day administrative and client service operations across locations.
This role serves as the organizational backbone of the company, ensuring scheduling, communication, customer experience, and workflow coordination are executed efficiently and professionally.
This position reports directly to ownership and works closely with the Technical Lead to maintain smooth company operations.
-Key Responsibilities-
Answer and manage inbound calls professionally
Coordinate scheduling for technicians across both locations
Serve as first point of contact for walk-in customers (Manchester HQ)
Communicate with business clients regarding project scheduling and updates
Manage administrative tasks and documentationAssist with accounts receivable follow-up and invoice tracking
Maintain organized client records and internal systems
Coordinate deposits and office-related financial processing
Help standardize and document office procedures
Support ownership in maintaining operational efficiency
-Qualifications-
Strong organizational skills
Excellent verbal communication skills
Professional customer service demeanor
Experience in service management, scheduling, or office administration preferred
Comfortable handling financial paperwork and documentation
Ability to multitask and prioritize in a fast-paced environment
Proficiency with basic office software (email, spreadsheets, scheduling tools)
Apply by emailing resume to [email protected]
All applicants will be reviewed and considered.
Posting will be live for 7 days, no more resumes will be collected after Friday, February 20th.
