AMTELCO

06/09/2026

Greg Beale, Amtelco’s VP of Customer Operations, and a cornerstone of Amtelco’s customer-centric identity, has announced his retirement. Please join us in thanking Greg for his 45 years of unmatched dedication, brilliant problem-solving, and warmth. Greg’s retirement marks the end of an incredible era, but the department will remain in highly capable hands. Watch for announcements about the next leader of Amtelco’s Customer Operations! https://hubs.ly/Q04kFpYZ0

06/05/2026

06/04/2026

06/04/2026

Book your hotel for the Amtelco Healthcare Seminar now! The Edgewater is Madison's premier lakeside hotel, located on the shores of Lake Mendota and just steps from the Wisconsin State Capitol. Don't miss out on learning, commiserating, and staying in Madison for the Amtelco Healthcare Seminar!
https://bit.ly/4vsvmS2

You can find up-to-date information about the hotel and other Seminar events here: https://bit.ly/4uPpD91

06/02/2026

It's almost time for the Healthcare Contact Center Times Conference in Atlanta!

We are excited to showcase how Amtelco has been charting new horizons in healthcare through our industry leading Operator Console (cloud or on-premise). Learn how 1,000+ hospitals are using it across various departments including PBX Switchboard, Patient Transfer Centers, Security Dispatch and Contact Centers.

Intelligent call handling, automated call analysis and recording, critical code call and alarm processing, and patient transfer case management are just a few scenarios we’ll be focusing on with examples from some of the top healthcare systems in the country.

See you there! 🦆

06/02/2026

Check out this , 'The "Breather Call" is Disappearing: How to Protect Your Agents from the “Complexity Spike”' to learn why combating today’s call center burnout requires more than employee wellness initiatives or a free lunch. It requires giving your workforce the modern tools necessary to handle an inherently more difficult workload. https://bit.ly/4x4klI8