DMI

Name: DMI
Address: 1600 International Drive, Suite 500, McLean, VA, 22102, US
Telephone: +12402234800
Price range: $$

Top Workplace USA 2024 DMI is a leading global provider of digital services working at the intersection of the public and private sectors.

With broad capabilities, including infrastructure support services, cybersecurity, cloud and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI is continually recognized as a Top Workplace in both regional and national categories. To learn more, please visit www.dminc.com. IMPORTANT NOTICE: We have become aware of a cryptocurrency-based scam that misappropriates our logo and utilizes domain names similar to ours. Please be assured that DMI will never, on its own or through a staffing agency, solicit cryptocurrency or other deposits in connection with a job application or similar activity. If you have been a victim of this scam or any other cyber crime, DMI encourages you to report it to the Internet Crime Complaint Center (IC3) at www.ic3.gov.

10/28/2026

Yesterday we announced DMI Q Suite.

“Anyone can demo AI. The test is running it inside a live mission, at scale, with your name on the outcome.”
Rocky Thurston, Chief Executive Officer, DMI

Q Suite is built for that test. It gives federal, state, and local agencies governed AI that works inside the environments they already operate, with the controls, data boundaries and oversight their missions require. Customer-controlled cloud, on premises, or disconnected and air-gapped.

At launch: Q Box, Q Doc, Q Knowledge, Q Gentic, Q Guide, Q Lock and Q Insight, with more on the way. Start with one focused need and connect more as the mission grows.

Read the full announcement: https://hubs.la/Q04CzdSW0

10/27/2026

DMI’s Q Suite launches today!

Q Doc. Q Knowledge. Q Guide. Q Gentic. Q Insight. Q Box. Q Lock and more.

A suite of governed AI that you can control, monitor and afford.

AI by DMI.

Deploy one. Connect many. Find your starting point: https://hubs.la/Q04CrRWL0

10/26/2026

Federal agencies have been automating IT operations for more than a decade. Scripts, auto-routing, scheduled patching, monitoring alerts. The early returns were real. Then they flattened.

What has changed is what automation can do with the data agencies already have. AI can now read tickets, logs, and change records together, resolve the known failures, and hand the edge cases to a person with the evidence attached.

That works whether an agency runs one IT contract or several. It depends on shared data, governed automation, and clear accountability for results.

Where the return shows up:
· Speed: fewer escalations, and fixes that become shared knowledge
· Resilience: a shorter gap between a known patch and a deployed one
· Financial: technician hours redirected, idle licenses reclaimed, cloud waste caught continuously

At HHS OIG, DMI’s hybrid-cloud operating model cut monthly IT operations costs by 33%.

The hidden ROI of automation shows up in the tickets that never open and the outages that never spread.

Read the full piece: https://hubs.la/Q04ChDgj0

10/23/2026

A suite of governed solutions.

Secure AI that you can control, monitor and afford.
Accelerating impact for federal, state and local missions.
T minus 4 days.

10/22/2026

MyServe is the 2026 Mobile Device Management Platform of the Year.

Mobile Breakthrough picked it from thousands of nominations across 15+ countries. We're proud of the platform, and prouder of the team that runs it every day.

Most mobility tools stop at enrollment. MyServe handles everything after: what a device costs, who's using it, when it's due for refresh, and the request that gets closed without a phone call.

Read the announcement: https://hubs.la/Q04B_VZ-0

10/21/2026

Meet Q. AI by DMI.
A suite of governed solutions.

Secure AI that you can control, monitor and afford.

T minus 6 days.

10/20/2026

Maryland IT professionals, we're hiring!

Join DMI on October 28 for an in-person hiring event in Hanover, MD, and connect with our recruiting team about opportunities supporting critical IT services across Maryland.

We're looking for professionals with experience in cybersecurity, network engineering, infrastructure, and end-user support.

Event Details:
October 28, 2026 | 4:30–7:30 PM
Cambria Hotel Arundel Mills-BWI Airport | Hanover, MD

Candidates must be U.S. citizens and able to pass a federal Public Trust background investigation.

Register and explore opportunities: Come join us at our open house! DMI is hiring for IT roles across Maryland | DMI https://hubs.la/Q04BL9550)

10/19/2026

Meet Q.
AI by DMI.

10/15/2026

AI is already doing real work in government. As adoption grows, governance needs to be built in from the start.
As of July 2025, GAO identified 94 AI-related requirements with government-wide implications across federal laws, executive orders, and guidance. It also identified 10 executive branch groups with roles in AI implementation and oversight.

For federal agencies, navigating those requirements is an important part of turning AI investments into trusted, operational capabilities.

For a major federal financial regulatory agency, DMI supported the Chief AI Officer in developing and implementing an agency-wide AI governance strategy.

Our work included supporting the establishment of an AI Governance Board, developing governance implementation plans, and designing risk assessment processes aligned with federal requirements and the NIST AI Risk Management Framework.

DMI also helped develop AI use case evaluation processes to identify potential risks, strengthen oversight, and incorporate responsible AI principles throughout the AI lifecycle.

Effective AI governance goes beyond policies and compliance checklists. It establishes the structures, processes, and accountability needed to move AI initiatives forward responsibly.

DMI brings this approach to federal organizations through AI governance, risk management, security, privacy controls, and human oversight, helping agencies build a foundation for responsible AI adoption at scale.
Governance makes responsible AI adoption possible.

Learn more: https://hubs.la/Q04BhBtb0

10/07/2026

Having an ITIL certification is one thing. Showing what that discipline means in action when a Severity 1 hits at 2 a.m. and three teams need to make the next decision is another.

That’s where service management maturity becomes visible. It’s the difference between having ITIL on paper and operating by it every day, especially when the pressure is highest.

The standard just raised the bar. ITIL (Version 5) went live in February 2026, expanding service management into digital product and service management, building AI governance into the model, and formalizing experience, not just uptime, as a measure of success.

Here’s what that means for federal IT leaders:

Maturity is measurable. A formal assessment can show where a program may struggle under load before the load arrives.
Training is operational readiness, not overhead. Shared process language is what holds a team together under pressure.
The real question isn’t just “did we meet the SLA?” It’s “did the service advance the mission?”

This isn’t a whiteboard model. At a federal financial regulator, DMI runs a consolidated, multi-tower managed services environment spanning service desk, security, cloud, network, and data center under one ITIL-aligned accountability structure governed by dozens of SLAs. At a federal health agency, that same rigor drove a modernization effort recognized with one of the agency’s highest honors. The discipline is operated, not documented.

A mature service management culture can be hardest to see because its results are often absences. The outage that never escalated. The ticket resolved before the user noticed. The transition that moved a program between contractors without a disrupted mission day.

Certifications establish the foundation. What matters next is showing how the discipline behind them holds up when it matters most.

Read the full piece: https://hubs.la/Q04ztm-j0

Address

1600 International Drive, Suite 500
McLean, VA
22102

Telephone

+12402234800

Website

http://www.DMInc.com/

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