Channels

04/10/2020

Hey everyone 👋
📣We've got an announcement to make!

Drum rolls, please 🥁🥁🥁

🎉CrazyCall is now Channels! 🎉

That's right. But the name is not the only thing we've changed.

With various 🔗Integrations, powerful ⚙️features, and unprecedented 💪quality, Channels is the way to power up your customer service and put an end to interview-like customer support phone calls.

To learn why we made the change, read the article below. 👇

This short piece will give you a full overview from the day when CrazyCall was born all the way to here and now, with Channels.

CrazyCall is now Channels! Call center software, CrazyCall, that we've been developing for the past 6 years is now Channels. Learn more about the change and what you can get with Channels.

12/19/2019

We've just launched our Customer Service Trends for 2020 eBook!

Inside you'll find the insights from more than 30 industry experts from companies such as LiveChat Intercom Loom Museum Hack Forrester Glint LinkedIn Lime and customer service gurus such as Shep Hyken and Jeff Toister, CPLP, PHR.

We bet, it is the most valuable and actionable piece on Customer Service you'll find this year...

Don't believe us?
Come check it out yourself!

12/05/2019

There is a client and there is a customer, and these are not synonyms.

Still wondering what's the difference between client vs customer? Get to know key differences and learn when to use which with our article!