OITVOIP

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05/29/2026

🚀 MSPGeekCon 2026: That's a Wrap

Orlando delivered, and so did the MSP community.

MSPGeekCon is where quality wins over quantity, and this year was no exception. Three days of real conversations, learning, and a growing partner network.

Some of the best conversations happened away from the show floor entirely — at the After Party, out by the pool, or wherever the day took us. Cynthia Amerman was right there for all of it, which is really what this community is about. Real relationship-building doesn't stick to the agenda.

To everyone who connected with us, old friends and new: thank you. This one was worth every mile.

We'll see you at the next one. 👊

05/29/2026

🚀 MSPGeekCon 2026: That’s a Wrap
 
Orlando delivered, and so did the MSP community.
 
is where quality wins over quantity, and this year was no exception. Three days of real conversations, learning, and a growing partner network.
 
Some of the best conversations happened away from the show floor entirely — at the After Party, out by the pool, or wherever the day took us. Cynthia Amerman was right there for all of it, which is really what this community is about. Real relationship-building doesn’t stick to the agenda.
 
To everyone who connected with us, old friends and new: thank you. This one was worth every mile.
 
We’ll see you at the next one. 👊

🎧 Blaine's Toolbox: Yealink Headset Deployment LessonsNo audio. One-way calls. Buttons that do nothing.Spoiler: it's alm...
05/29/2026

🎧 Blaine's Toolbox: Yealink Headset Deployment Lessons

No audio. One-way calls. Buttons that do nothing.

Spoiler: it's almost never the headset.

Most issues come down to deployment and configuration, not hardware.

We broke down the seven most common Yealink deployment mistakes MSPs run into — so you don't have to learn them the hard way.

📖 Read the full breakdown: https://bit.ly/4f9s3KE

📬 The May Cloudie Report Is HereThis month's edition is packed — updates, drops, spotlights, and a conference recap wort...
05/28/2026

📬 The May Cloudie Report Is Here

This month's edition is packed — updates, drops, spotlights, and a conference recap worth your watch!

Here's what made the cut:
◆ CloudieConnect V5.13.12 — Bug fixes that make the small frustrations disappear.
◆ Billing Platforms That Do the Heavy Lifting — OneBill vs Datagate, broken down for WLPs.
◆ Merch Drop Alert — OITVOIP-branded Apple Watch straps & AirPods cases are here.
◆ Partner Spotlight — No gatekeeping, just good people doing cool things.
◆ Back from MSPGeekCon — New partnerships, great energy, already counting down to next year.
◆ Blaine's Toolbox — Yealink headset deployment mistakes MSPs make (and how to avoid them).
◆ Connected & Cruising — Cloudie's riding the wave into summer with the playlist you didn't know you needed. 🏄

If you're curious about what's happening across the OIT community this month, this one's got it all.

👉 Read the full newsletter: https://bit.ly/4tZVNNQ

💵 VoIP Web Tip Wednesday: Billing Platforms That Do the Heavy LiftingBilling can get complex — but with the right platfo...
05/27/2026

💵 VoIP Web Tip Wednesday: Billing Platforms That Do the Heavy Lifting

Billing can get complex — but with the right platform, your clients will never know it.

Behind every smooth billing experience is a platform quietly checking all the right boxes:

◆ Automated, accurate invoicing with tax-inclusive support
◆ White-labeled portals so clients stay in your brand
◆ PSA, accounting & payment integrations that eliminate manual work
◆ Multi-currency support for operations at any scale

OneBill, Datagate, and Managed Compliance each bring something unique to the table — the trick is knowing which one fits your operation.

🔐 Not sure which platform fits? Our docs have the answer:

Happy Memorial Day from the OIT FamilyBefore the cookouts and the long weekend, we want to take a moment to honor the pe...
05/25/2026

Happy Memorial Day from the OIT Family

Before the cookouts and the long weekend, we want to take a moment to honor the people whose courage made it all possible.

To those who served, and to the families who carry their memory: thank you.

We hope your holiday weekend is filled with good food and even better company.

In observance of Memorial Day, OITVOIP offices are closed and porting services are unavailable today. Normal operations will resume tomorrow, May 26th.

📞 VoIP Web Tip Wednesday: Fast & Clear — Meeting Client Comms ExpectationsHot take: clients don't need perfect answers. ...
05/20/2026

📞 VoIP Web Tip Wednesday: Fast & Clear — Meeting Client Comms Expectations

Hot take: clients don't need perfect answers. They need to hear from you.

Acknowledge fast. Cut the jargon. Set expectations. Update often. Close the loop. Stay consistent.

Efficient + clear beats perfect. Every ticket, every time.

A perk of being a partner, grab the Client Comms Cheat Sheet on Partner Central:
White Label Partners: https://bit.ly/4disUr7
Channel Partners: https://bit.ly/4dxvhVY

➡️ Not a partner yet? The six rules are still yours — swipe through and see.

05/19/2026

🧠 May is Mental Health Awareness Month — and for IT pros, stress rarely announces itself politely.

It's the 2am alert. The ticket that never should have been a ticket. The system that just *decides* to be different today.

Operational calm isn't luck — it's built through better visibility, less noise, and systems you can actually trust.

That's what we help MSPs create. Let's build it together: https://bit.ly/4jLVy3N

05/14/2026

🤝 When your partners just get it — a shoutout is mandatory.

One of our exceptional partners built an n8n node for integrating with our PBX and was generous enough to share it with the whole community.

No gatekeeping. Just good people doing cool things.

🔗 Want in on conversations like this? Join the community: https://bit.ly/4el2lAu

🌐 VoIP Web Tip Wednesday: Multi-State VoIP 101If you’re running VoIP across multiple states, this one’s for you. For the...
05/13/2026

🌐 VoIP Web Tip Wednesday: Multi-State VoIP 101

If you’re running VoIP across multiple states, this one’s for you. For the most part it’s a straightforward process, but it’s the small details that really make the biggest difference.

We’re talking state-specific compliance, dial plan consistency, caller ID accuracy, and testing before anything goes live—because getting these right sets everything up to run smoothly.

We’ve seen this enough to know what matters, so we put together something you can easily reference and use.

💡 Take a look at the checklist for a high-level breakdown.

OITVOIP partners can get the full, ready-to-use version here:
◆ White Label Partner: https://bit.ly/4nmdt4u
◆ Channel Partner: https://bit.ly/4d56Y2D

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