DocsBot

Unlock the future of customer support and team productivity with our AI-powered chatbots.

11/04/2026

Start with one useful request: “Help me review this bot’s sources before making changes.” Operator can investigate the sources, ask for your input, and help you decide what to update.

Read the announcement:

Get help reviewing sources and improving bot instructions. Answer Operator’s follow-up questions and revisit the decisions behind your updates.

11/04/2026

Get help with a bot update and keep track of the decisions behind it. Ask Operator to review sources, answer its follow-up questions, and review proposed changes. Your choices stay visible when you return.

Swipe through a source-review example you can try in your dashboard.

Read the announcement:
https://docsbot.ai/article/docsbot-operator-create-bots-fix-sources-improve-answers

11/03/2026

Reuse a support workflow your team has already built. Import a Skill from a bot you can access, adjust the questions and instructions, then test it before enabling. Each copy stays independent.

Skill imports are available on Standard plans and above. The Skills guide covers the steps:

Learn what DocsBot Skills are, how to build and install them, how to test and deploy them, and how to pass trusted user metadata from the widget.

11/03/2026

Put the options side by side in a table, or use a form to collect what you need before continuing. A configured Skill can handle the next action.

If that workflow works for one bot, import an independent copy into another and adapt it for that product or client. Swipe through the examples.

11/02/2026

Let customers get help from your page without switching to your website. Connect Messenger to DocsBot, and your bot answers using the knowledge your team already maintains.

Follow the setup guide:

Bring your DocsBot’s business knowledge to Facebook Messenger, so customers can get answers in the conversations they already start with your page.

11/02/2026

Let customers show a problem with a photo or explain it in a voice note, where supported and enabled. Separately, connect Lead Collection to your CRM so captured leads arrive with the details and conversation context your team needs for follow-up.

Swipe to see how customers get help and your team gets useful lead details.

10/28/2026

“I don’t trust AI with my customers.”

Start with the answers you already trust: your own documentation. Choose the sources your DocsBot uses, test it with real customer questions, and review conversations to find gaps before expanding its role.

Build an AI agent around your own knowledge. Try DocsBot: https://docsbot.ai/

10/26/2026

GPT-6.1 Terra is now available in DocsBot.

Try it with your documentation and the questions your customers ask most often. Have a few tricky support questions saved? Those are a good place to start.

Explore DocsBot: https://docsbot.ai

10/23/2026

The answer is in your docs. Your customer still needs help finding it.

DocsBot turns your existing documentation into an AI agent customers can ask directly. Give them a way to get the answer without searching page after page.

Put your docs to work: https://docsbot.ai/

10/22/2026

Some customers would rather ask out loud.

DocsBot Voice Agents let them talk with your AI agent using the same knowledge, tools, and workflows behind its chat answers.

A familiar way to ask for help, powered by your business content.

Hear what an AI agent trained on your business can do: https://docsbot.ai/

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