iovox

05/19/2026

Live from 2026 in Sitges 🇪🇸
Unanswered call rates of 40 to 50% are not uncommon in automotive. Every one of those calls is a lost deal, and entirely preventable.

That was the case our CCO Matt Gayleard made on stage at the AIM Group (Marketplaces / Classifieds) 2026 in Sitges today, in a packed session titled "You Don't Have a Leads Problem. The leads are there. Someone further down the funnel is hanging up on them."

Drawing on real behavioural data from across the automotive industry, Matt walked the room through what happens to real shoppers after a missed call, and what it costs the brands chasing them.

The revenue you're chasing is already in your pipeline. You're just hanging up on it.

A huge thank you to everyone who came along, asked sharp questions, and stayed to chat afterwards. Spain has been a brilliant stage for this conversation.

Want to see what we're doing about it? Read today's iovox AI Suite announcement https://bit.ly/3R9qhPQ or visit https://www.iovox.com/ to learn more.

Ryan Gallagher CEO iovox
Dan Luis COO iovox
Matt Gayleard CCO iovox
Katy Baxter Sales Director - Automotive - iovox
Romain Lahyani Sales Director - iovox

05/19/2026

Big day today for iovox.

The news we're announcing today about "One Platform. Every Conversation. Any Channel" is really about revenue capture and how our expanded AI Suite helps businesses solve a major problem when it comes to lead conversion across any channel; voice, text, social media and email.

Today, our CCO Matt Gayleard is also on stage at AutosBuzz 2026 in Sitges, Spain making exactly this case: the revenue most businesses are chasing is already in their pipeline. They're just not picking up.

Full announcement:

Built for businesses where every conversation is a revenue opportunity. One platform to capture, qualify, and convert across voice, webchat, social, and email.

05/05/2026

iovox CCO Matt Gayleard is taking the stage at AIM Group (Marketplaces / Classifieds) AutosBuzz 2026.

On 19-20 May at the Melia Sitges, Matt's session goes straight to a problem every automotive operator will recognise:

"You Don't Have a Leads Problem. The leads are there. Someone further down the funnel is hanging up on them."

Drawing on real behavioural data across the automotive sector, Matt will unpack what happens to real shoppers after a missed call, and what it costs your brand, your pipeline, and your bottom line.

If you are heading to Sitges, this is the session worth clearing your schedule for.

Use code iovox_ab26 to save 200 euros off your registration!
https://autosbuzzconference.com/

See you there!

05/05/2026

Here's what most automotive operators aren't saying out loud. Somewhere between 40 and 50 percent of inbound enquiries are going unanswered at the dealer level, every month, at scale.

The smartest operators have stopped asking how to generate more leads and started asking how to capture the ones they're already generating. Same spend, same traffic, same buyer intent, but close that leakage and you've effectively doubled your lead flow.

That's the gap iovox AI Agents close, across voice, web chat, social and email.

Read the full piece:

Discover how automotive dealers can double conversions by fixing missed contacts, not generating more leads.

04/17/2026

Most property agencies assume their biggest challenge is generating more leads. But when we audited inbound call patterns across high-volume real estate operations, the data told a very different story.

74.3% of inquiries hit at least one operational failure before reaching a human. The demand is already there, the conversion infrastructure is what's broken.

We put together a full breakdown of where the drop-off happens and what it actually takes to fix it.

Read it at this link:

Discover how property agencies can recover lost leads with AI voice agents and 24/7 lead qualification systems.

03/16/2026

Great news for HeyGuest AI. David Charlton joins as Managing Director with 15+ years of hospitality tech leadership and a strong track record in the industry. Congratulations, David! We're excited for what's ahead!

After more than 15 years in hospitality technology, one thing is clear: Guest conversations have never been more fragmented - or more important. That’s why I’m excited to be joining HeyGuest AI as Managing Director, backed by the global platform of iovox. Hospitality operators are under huge pre...

03/10/2026

Exciting news! iovox CEO and co-founder Ryan Gallagher is heading to Bangkok for Property Portal Watch APAC on March 18-19 to headline the conference with his keynote, "Understand the Data. Own the Future."

The data around missed calls and lost leads in real estate is pretty eye-opening, and Ryan is going to walk through exactly what property portals can do about it. The revenue leakage is real, and so is the opportunity to fix it.

If you're attending PPW APAC, this is one session you don't want to miss.

Read the full press release for a preview of what's coming 👉 https://www.einpresswire.com/article/897659232/understand-the-data-own-the-future-iovox-ceo-to-headline-ppw-apac-on-what-separates-ai-winners-from-the-rest

Are you heading to Bangkok? Drop a comment below!

As artificial intelligence dominates business agendas, the conversation has largely focused on who stands to benefit, or suffer, the most from its influence. At

03/09/2026

Our latest video newsletter is live, and we packed a lot into just one minute. From a €365K missed call that turned into a conversation about AI Voice Agents, to our acquisition of HeyGuest AI and our Platinum Sponsorship of the Property Portal Watch Asia Pacific Conference in Bangkok, there's genuinely a lot happening right now and we'd love for you to take a quick look.

Watch the video and tell us what you're noticing in your industry as AI starts to change how businesses handle customer conversations.

Read the full newsletter 👉 https://zc.vg/d8nIg?m=0

02/24/2026

Big news from iovox today! We've acquired HeyGuest AI and hospitality just got a whole lot smarter.

We've been quietly powering restaurant bookings at scale for over a decade (£1B+ in dining revenue, to be exact). Now we're going all in on hospitality with a dedicated division built to help operators capture every booking, cut costs, and elevate the guest experience with AI across voice, text, web chat, and social channels.

Big congratulations to HeyGuest co-founders Adam Troman and Charlton Santana and your team. We know you’re going to make a big impact on iovox and can’t wait to get rolling!

Read the full story 👉

Acquisition marries decade+ of enterprise scale and over £1B in voice-based hospitality bookings with HeyGuest’s cutting edge omnichannel AI

02/17/2026

Las Vegas never sleeps, and neither did the innovation discussions with iovox at National Automobile Dealers Association (NADA) Show 2026. If you missed Tim while in Vegas, we're only a click away. Let's talk about how we're helping companies like yours navigate lead gen and AI automation around the world. https://bit.ly/4q97Mrf