TEXT2DRIVE

TEXT2DRIVE The Most Powerful & User-Friendly Auto Dealership Customer Experience Suite. Improve communications and drive increased revenue, customer retention, & CSI.

Unify your fixed ops, service, sales & marketing teams with a comprehensive single sign-on solution TEXT2DRIVE is the leading revenue-generating and customer experience and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop

, tablet, or smartphone. Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. The TEXT2DRIVE™ fixed ops customer experience suite offers a full-featured communications platform designed to fulfill customers' needs for convenience, speed and hands-off customer service. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success:
• 35% Increase in CSI Scores**
• 76% of 4.7 Million Monthly Messages Are Automated*
• Declined Service Reminders Added $6,643/mo On Average*
• Service Appt. Reminders Increased Show Rates By 6.5% On Average*
• 54% Decrease in Parts Obsolescence
• $125 Increase in RO Totals When Video Utilized on Average*
• 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online*
• And More

The fact is, all customer experience and text messaging communications platforms are not created equal. Most lack the full suite of features that are critical for helping your dealership increase service revenue, boost vehicle sales and improve Customer Satisfaction Index (CSI) scores and customer retention. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice:
• Intelligent lifecycle automation
• Speed CheckOut™ mobile bill pay with FraudProtect™
• Complete digital MPIs
• Video, voice and text messaging
• Interact™ website coupons, live chat, schedule appt. & more
• Parts obsolescence interface
• Declined services interface
• Group chat/employee chat
• Double opt-in for marketing messaging
• Hands-free safety recall text message notifications
• Vehicle health report alerts
• Proudly made in the USA
• US-based customer support
• TCPA Compliant

THESE FEATURES ARE CRITICAL FOR ENSURING YOUR CUSTOMER EXPERIENCE SOFTWARE IS EFFECTIVE. Your dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today!

09/04/2026

Reminder texts. Approval requests you can answer with a tap. Paying from your phone instead of standing at a counter. None of it feels like a big deal in the moment.

But add it up, and that's the whole difference between a service visit that felt easy and one that felt like a chore.

Convenience isn't one big feature. It's a bunch of small moments where nobody made you wait.

09/02/2026

Two days after picking up the car, a text comes through. Just checking that everything's running well and asking for a quick review.

It takes ten seconds to reply. No phone call. No long survey. Just a simple check-in.

It's a small thing, but it's also the kind of experience people remember the next time they need service.

08/28/2026

Tracking a pizza delivery down to the minute feels normal now. Getting a text the second a package is out for delivery does too.

So why does checking on a vehicle still mean calling and waiting on hold?

It doesn't have to. A quick text with an update does the same thing customers already expect from so many other parts of their day. It's a small change that makes the entire service experience feel easier.

08/26/2026

Car's done. A text comes through, you tap the payment link, and everything's taken care of before you even leave your seat in the waiting room.

By the time you walk to the counter, your keys are waiting. No card swipe. No signature. No standing around while someone searches for paperwork.

You're in and out in under a minute. That's not a small thing when you've got somewhere to be, which, let's be honest, is almost always.

You dropped the car off at 8. By 10, you still hadn't heard anything, so you start wondering if you should call.Then the...
08/21/2026

You dropped the car off at 8. By 10, you still hadn't heard anything, so you start wondering if you should call.

Then the text comes: tech's got it on the lift, inspection almost done, they'll follow up with anything they find.

That's it. That's the whole message. But it's the difference between sitting there wondering and knowing exactly where things stand.

People don't need constant updates. They just need to know someone hasn't forgotten about them.

08/19/2026

Ever notice how easy it is to miss a phone call when you're driving or in the middle of something?

Now imagine getting a text instead. The repair, the price, and two simple options: approve or decline.

The decision doesn't change. The experience does.

Texting gives customers the information they need in a way that's easy to act on, without interrupting their day. That's the kind of convenience people remember.

08/18/2026

Customers won't remember the repair order. They'll remember whether you made it easy. Clear, timely communication is what sticks.

08/14/2026

Tuesday. 8am oil change. You booked it three weeks ago and forgot about it completely until a text landed Monday night: reminder, tomorrow, 8am.

You didn't have to write it down. Didn't have to set your own alarm for it. The dealership did that part for you.

That's a small thing. It's also exactly why you keep going back. Nobody wants to be the customer who no-shows and feels bad about it. A quick reminder respects that people are busy, not forgetful.

08/12/2026

End-of-summer service visits shouldn't slow anyone down. Texting keeps customers informed and in control of their day. The best experiences feel that way from start to finish.

08/10/2026

Waiting for a vehicle update is nobody's idea of a good summer. One text removes the uncertainty. That's a win for everyone.

Address

205 W Highland Avenue Suite 308
Milwaukee, WI
53203

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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