09/16/2021
Core Tech is looking for smart, fun, innovative, big thinkers to join our team. We are a technology firm in downtown Milwaukee. We offer "one stop shopping " for our clients by providing outstanding managed services, firewall/server implementation, VoIP phone systems, low voltage structured cabling, top of the line security cameras and access control systems, Crestron and more. The #1 service that we sell is exceptional customer care.
If you are looking for new challenges and opportunities, if you are someone who wants to grow with a small but mighty company than we want to hear from you.
Our company is currently seeking an experienced, strong performer with the ability to work well with a variety of staff at all levels in an ever-changing environment with a high level of integrity and confidentiality.
The Accounting and Customer Service Manager is responsible for the overall financial function and reporting for the organization.
Accounting:
Lead all phases of financial accounting, reporting and analysis. Including: Billing, AR, AP and collections.
Reconciles financial discrepancies and prepares adjusting journal entries.
Ensures accuracy and timeliness of month end reporting. Update and verify financial information.
Support preparation of year-end Tax Provisions.
Maintain the overall integrity of General Accounting, Budgeting, Payroll, Tax, and Reporting Systems.
Recommends improvements, adaptations, or revisions in the accounting and project management systems. Assists in developing accounting procedures and internal accounting controls.
Reviews and verifies 1099 forms for Accounts payable vendors on an annual basis.
Reviews fixed asset additions and deletions with proper depreciation schedules and corresponding G/L account balances. Provides fixed asset reports and valuations for insurance purposes
Customer Service:
Provide excellent, friendly response for customers via phone/email requiring assistance and creating tickets for issue
Have the ability to de-escalate a frustrated client with an active issue
Escalate more involved problems to appropriate technicians
Follow up on tickets with technicians to resolve and close to prepare for billing out.
Invoice clients weekly out of CRM system on tickets completed and closed.
Communicate with clients on questions or concerns regarding invoicing.
Management of accounting books
Cash management and payment to vendors
Deposits
Invoice out of QuickBooks
Performs other duties as assigned.
