ProsperStack

ProsperStack ProsperStack: The only platform that automates & enhances subscriber acquisition & retention experiences so you can keep the customers you’ve already earned.

🤔 Ever hear the saying, "Garbage in, garbage out?"Basically, it means that bad input data leads to bad output data.Custo...
08/10/2023

🤔 Ever hear the saying, "Garbage in, garbage out?"

Basically, it means that bad input data leads to bad output data.

Customer exit surveys aren't immune to this phenomenon. While über effective at enabling businesses to listen to their customer base and learn why they churn, it’ll always be easy for customers to click the 1st or 2nd option of a multiple choice question.

Unfortunately, this can lead to skewed results…

Our favorite way to combat this?

𝘽𝙮 𝙞𝙣𝙩𝙧𝙤𝙙𝙪𝙘𝙞𝙣𝙜 𝙧𝙖𝙣𝙙𝙤𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣.

In randomizing the order of the multiple choice options presented to customers, you’ll reduce bias and see an *immediate*improvement in the quality of your customer data.

This will enable you to:

→ save more customers at the point of cancellation
→ better segment your future winback campaigns
→ generate precise product insights at scale

Introduce randomization, and your customer exit surveys will paint an even clearer picture of your churn problem.

Garbage out, next-level business insights in.



P.S. We know of a retention platform that can automate this for you 😉

⚠️ In the world of rules and regulations, defense wins championships.California—home to 12% of the American population—h...
08/08/2023

⚠️ In the world of rules and regulations, defense wins championships.

California—home to 12% of the American population—has long had some of the strictest policies to regulate automatic renewals, and recently they raised the bar 𝙚𝙫𝙚𝙣 𝙛𝙪𝙧𝙩𝙝𝙚𝙧.

Not too long ago, they signed a law requiring renewal advance notice of automatic subscription renewals.

Here's why it’s a big deal:

Regardless of the state in which your company operates, this law applies to you as long as you sell to Californian subscribers.

This leaves you with two options:

1️⃣ Risk a multi-million dollar settlement (or five)
2️⃣ Get compliant

Luckily, compliance is consumer-friendly and, done right, can go hand-in-hand with your customer retention goals.

Curious to learn more? Check out the link for more 👇
https://hubs.li/Q01-nXXP0

08/03/2023

“Intuitive, user-friendly, and a team that cares!” - Zach K.

We're excited to share that we've received a High Performer badge from G2 this summer. Read more ⭐⭐⭐⭐⭐ reviews from our customers have shared G2. Big thanks to our customers who shared their ProsperStack experience.

#⭐⭐⭐⭐⭐

ProsperStack is attending the 2023 LMA Fest in Chicago this week. As a new R&D partner with Local Media Association, we ...
08/01/2023

ProsperStack is attending the 2023 LMA Fest in Chicago this week. As a new R&D partner with Local Media Association, we can’t wait to join the incredible group of 350+ speakers, partners, and executives making waves in . Will we see you there?

Check out our Stories to learn how ProsperStack can decrease churn for industries - and to see what our team is getting up to at LMA Fest!

We're excited to announce that we're now R&D partner members with Local Media Association . We're now better able to sup...
07/25/2023

We're excited to announce that we're now R&D partner members with Local Media Association . We're now better able to support the subscriber retention goals of all of our customers in the media industry.

Comment below to let us know if we'll see you at next week!

Local Media Foundation

ProsperStack has the most integrations on the market. Today, we want to shout out our integration with Recurly. Our cust...
07/25/2023

ProsperStack has the most integrations on the market. Today, we want to shout out our integration with Recurly. Our customers that use Recurly have been implementing ProsperStack to reduce their subscriber churn with just a few clicks and a few lines of code.

Regulations are constantly evolving. If you're using a custom-built cancellation flow -- or another software without eno...
07/21/2023

Regulations are constantly evolving. If you're using a custom-built cancellation flow -- or another software without enough segmentation and compliance features -- it could be really challenging to balance reducing churn and staying compliant.

ProsperStack makes it easy to create impactful cancellation flows that are guaranteed to help you meet your retention goals AND stay compliant.

ProsperStack is subscriber retention done right. Find out how we helped Star Tribune improve their stop save rate with o...
07/19/2023

ProsperStack is subscriber retention done right. Find out how we helped Star Tribune improve their stop save rate with our suite of simple, sophisticated optimization tools.

We must embark on a journey of discovery, peering through the lens of empathy and genuine connection. It's about underst...
07/07/2023

We must embark on a journey of discovery, peering through the lens of empathy and genuine connection. It's about understanding what truly resonates with our audience, passionately crafting engaging content that sparks conversations, ignites imaginations, and leaves an indelible mark on their lives.

Reduce customer churn and improve retention with these inspiring best practices. Discover how to keep your customers hap...
07/03/2023

Reduce customer churn and improve retention with these inspiring best practices. Discover how to keep your customers happy and loyal for the long term. Ready to take action? Try ProsperStack's churn management software today!

Keep your customers satisfied and your business thriving with ProsperStack
06/30/2023

Keep your customers satisfied and your business thriving with ProsperStack

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