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10/31/2024

Exciting times to have our Answer Engine® part of an all-in-one platform that provides AI-powered solutions for the customer and employee experience. Make sure to follow Capacity to stay up to date on how to best navigate the AI landscape and carve the right path forward for your business. .

Saint Louis-based customer automation company Capacity has raised new funds — and made a few startup acquisitions.

10/17/2024

🗞️ Did you hear the news? Lucy® AI has joined forces with Capacity 🎉. This winning combination delivers teams a comprehensive solution to find the information they need and take effective action. Together we strengthen our mission to help teams do their best work and guiding businesses to carve the right path forward in the evolving AI landscape. Our untied team can't wait to show you what we bring to the table!

Lucy and Capacity unite - Together they allow clients to find answers fast, take action and maintain their competitive edge in the evolving AI landscape.

10/08/2024

Generative AI can be powerful, though it can’t solve one of the biggest issues in business: messy, scattered data. It is only as good as the info it has access to, and when that data is hard to find, even the AI gets stuck.

Finding the right information within a company should be easy—but for most businesses, it’s anything but. The cost of this inefficiency is enormous.

10/02/2024

Looking to elevate your AI strategy?

As one of our trusted partners, Turnberry Solutions offers expert insights in their recent webinar on effective AI approaches. Check it out and gain valuable takeaways!

https://hubs.li/Q02R8cNP0

09/25/2024

A look back at a topic that remains highly relevant today, as we continue to guide our clients on how to embrace and implement AI in the workplace.

BUILD VS BUY: Weighing in on the best way to bring GPT to enterprise knowledge. https://hubs.li/Q02R6sQv0

09/19/2024

As we enter budget planning season, being MACC-eligible has enabled our clients to budget for Lucy through the Microsoft marketplace, and WeTransact has provided valuable guidance on maximizing this process for our clients.

Discover how WeTransact helped Lucy build a go-to-market strategy on the Microsoft Marketplace.

09/04/2024

Change management can be a challenge, often slowing down progress. Why train users to go somewhere else when they're already comfortable where they are?

With Lucy, you can deliver answers directly to the tools they’re already using—whether it’s Teams or an embedded search bar. Keep your workflow seamless by bringing the information to them.

https://hubs.li/Q02NxsJn0

08/19/2024

As generative AI becomes increasingly integrated into our lives, one of the biggest challenges we face is avoiding the "hallucination loop." Our latest blog explores this critical issue and offers strategies to keep your business on track.

The Hallucination Loop: Coming Soon to a Business Near You

Generative AI's output depends on the data it’s fed. Flawed data it produces becomes part of your company’s data repository. Can this loop be avoided?

08/01/2024

The explosion of AI has companies not sure where to go, where to start, or what even to look out for. Learn about the opportunity it presents for employee self-service and the first step you should take for your AI initiatives.

Embracing AI in the Workplace: Is it Really Necessary?

Debating where to start with AI in the workplace? Learn best practices for choosing Generative AI to streamline your workday and cut wasted time.

07/23/2024

There's been a surge in investment and scrutiny around Generative AI. These early experiments are often falling short, leaving businesses unimpressed.

In our latest blog, we dive into why initial success can be misleading and the true marathon it takes to implement game-changing technology for your organization.

AI: A Game-Changer or a Distraction?

Is AI just a distraction? Discover why early success can be misleading and how to achieve lasting impact with AI.

07/17/2024

Real comments left by real users in the Lucy App—learn why users love Lucy.

Resources | What Lucy Users Are Saying

Real in-app responses from Lucy users about what they like.

07/09/2024

Your AI is only as smart as the data it receives. At Lucy, we’ve spent years perfecting AI and discovered that access to high-quality data is key. Learn how to ensure your AI has the right information to perform its best.

The AI Equivalent to 'You Are What You Eat': Feeding Your AI for Success

A key strategic focus for every organization should be managing how to get the right data into their AI tools.