NGA - Next Generation Advanced

04/23/2026

A small thank you to the team behind every call.

🚨 BIG THANK YOU TO NGA! 🚨

We want to give a huge thank you to NGA – Next Generation Advanced for providing lunch to our team! Your support during Telecommunicators Week means a lot to all of us. 🍽️💙

But this partnership goes far beyond lunch…

The Adams County Communications Center is proud to announce that we will be the FIRST in the State of Ohio to implement NGA’s Next Generation 9-1-1 (NG911) call handling system, officially going live on May 4th ahead of the state deadline.

🔹 What does this mean for our community?

This new system will enhance how we serve you by:
• Providing more accurate location information
• Improving call processing speed and reliability
• Allowing for future Text-to-911 capabilities
• Strengthening communication with first responders

NGA is the company behind the technology our telecommunicators will rely on every day to help get assistance to you quickly and efficiently when it matters most.

We are excited for what this means for Adams County and proud to continue moving forward with better tools to serve our community. 💙

🚔📡

04/14/2026

The transition from legacy 911 systems to Next Generation 911 (NG911) is bringing a flood of new data into Public Safety Answering Points (PSAPs). Text messages, photos, videos, sensor data from connected devices; the volume and variety of information flowing into 911 centers is growing rapidly.

That's a tremendous opportunity. But it also creates a challenge: how do telecommunicators process all of this information quickly enough to make life-saving decisions?

This is where artificial intelligence (AI) and data analytics are stepping in; not to replace the people at the heart of emergency response, but to help them work faster, smarter, and with greater confidence when every second counts.

In this blog from NGA, we'll break down the specific ways AI and data analytics are enhancing NG911 operations, from intelligent call triage and real-time multimedia analysis to predictive resource deployment and telecommunicator wellness, and why these tools are becoming essential for PSAPs everywhere.

https://nga911.com/blogs/post/how-ng911-uses-ai-and-data-analytics-improve-emergency-response

04/06/2026

Seeing it in action makes all the difference.

At the Texas Public Safety Conference last week, our Sr. Sales Engineer, Eddie Lau, gave live demos of our NG911 core services and connected with PSAP leaders across the state.

Great conversations, thoughtful questions, and a shared focus on making these systems work when it matters most.

04/01/2026

When someone dials 911 during an emergency, every second matters. First responders need to know where help is needed as quickly and accurately as possible. But how does a dispatcher actually know where a caller is located, especially when the call comes from a mobile phone?

For decades, traditional 911 systems were built around landline phones, where the caller’s address was already tied to a physical phone number. Today, however, most emergency calls come from mobile or smart devices. This shift required major changes in how emergency communications systems determine a caller’s location.

That’s where Next Generation 911 (NG911) comes in. NG911 uses modern digital networks and advanced location technologies to help emergency call centers determine a caller’s location faster and with greater accuracy than ever before.

In this guide from NGA, we’ll break down the technology behind Next generation 911 caller location data and explain how 911 systems can locate your phone during an emergency.

https://nga911.com/blogs/post/technology-behind-ng911-caller-location-data-how-911-locates-your-phone

03/18/2026

When someone dials 911, every second matters. Emergency communication systems must connect people to help as quickly and accurately as possible. For decades, traditional 911 services have served as the backbone of emergency response in the United States. However, the way people communicate has changed dramatically. Today, smartphones, data networks, and digital communication tools play a major role in everyday life.

To keep pace with these changes, public safety agencies are modernizing how emergency calls are handled. This modernization comes in the form of Next Generation 911 (NG911). Rather than replacing traditional 911 services overnight, NG911 works alongside existing emergency systems to enhance how calls are routed, how information is shared, and how first responders receive critical details during emergencies.

In this blog from NGA, we’ll discuss how combining 911 services with the advanced capabilities of NG911 helps communities improve emergency response times, increase situational awareness, and better support first responders. https://sl1nk.com/G2qUa

03/03/2026

At CALNENA? So are we.

Our team is on the ground, demonstrating our NEXiSConnect and Disaster Recovery platforms, and sharing how NGA’s cloud architecture is built for true geographic redundancy and operational continuity.

If you’re evaluating the next phase of your NG911 journey, stop by our booth for a live demo.

02/26/2026

Great to be at the Georgia Emergency Communications Conference, connecting with public safety leaders shaping the future of 911.

We appreciated the thoughtful conversations around reliability, resilience, and ensuring 911 systems perform when it matters most.

Thank you to everyone who stopped by the NGA booth.

#911

02/12/2026

Emergency response depends on one critical factor above all else: connection. When agencies can communicate clearly, share information seamlessly, and coordinate across jurisdictions, outcomes improve. That’s exactly where Next Generation 911 (NG911) and interoperability come together.

NG911 isn’t just an upgrade to legacy systems. It’s a framework designed to help public safety agencies operate as a unified, responsive network in moments when every second matters.

In this blog from NGA, we’ll discuss why interoperability is the foundation that makes this possible.

https://nga911.com/blogs/post/ng911-and-interoperability-connecting-agencies-faster-smarter-emergency-response

02/12/2026

In Las Vegas this week for the Nevada Emergency Preparedness Association Summit (NEPA).
Meaningful conversations about preparedness, coordination and keeping 9-1-1 systems strong under pressure.

These conversations matter because when systems perform, communities are safer.

Always good to connect with people who care as much about reliability as we do.

#911

12/27/2025

As Kwanzaa begins, we honor the seven principles, Unity, Self-Determination, Collective Work, Cooperative Economics, Purpose, Creativity, and Faith, that bring families and communities together. May this season be filled with light, love, and reflection.

From all of us at NGA, we wish you a joyful and meaningful Kwanzaa! 🕯️❤️💚

12/25/2025

This season, may your days be filled with joy, love, and laughter as you celebrate with family and friends. From all of us at NGA, we wish you a Merry Christmas and a holiday season filled with warmth and happiness! 🎅✨