Passage AI

10/21/2019

When the Calgary Public Library decided it needed an AI solution to improve the ease and convenience of using the library, we helped them build a virtual assistant called Scout. The Urban Libraries Council explores everything that Scout can do and how we're working with the Library to keep making it better.

Enhancing Customer Service Using Artificial Intelligence by Cailynn Klingbeil, Writer, Calgary Public LibraryWhy adopt such a futuristic approach to library services? Calgary Public Library’s leadership team saw many reasons to bring AI into the library.In January 2018, Calgary Public Library open...

10/18/2019

Big thanks to everyone who came to the analytics and networking event last night in Ottawa to hear our CEO Ravi N. Raj talk about conversational AI. Great turnout and a pleasure to share the stage with companies like DataRobot and Tableau Software.

10/08/2019

With conversational devices continuing their rapid proliferation, it's more important than ever to have strong foundations for their applications and skills. This InfoQ article explains the building blocks we use, as well as the lessons we've learned creating and improving our Conversational AI platform.

Authors discuss how to build intelligent conversational applications and skills using the conversational AI technology and its three components: interaction flow, natural language understanding (NLU) and deployment.

09/24/2019

Our CEO Ravi N. Raj is one of the featured speakers at The Chatbot Conference this week, along with leaders from Google, Walmart, Slack and many more top companies. Get details here:

Learn about Chatbots, Voice & AI from the Top Speakers from companies like Google, Facebook, Amazon Slack & more at The Chatbot Conference.

09/16/2019

Our CEO Ravi N. Raj is speaking tomorrow at M:bility California on the "Artificial intelligence – the ultimate mobility value driver?" panel with experts from Capgemini, DeepScale and more. Get details and tickets here:

M:bility | California is a 2-day conference designed to help companies understand the future of mobility. 50+ speakers, 250+ delegates and 20+ exhibits.

09/11/2019

Exciting news: You can now automate customer service within Zendesk with our Passage AI Customer Service Bot. See it on Product Hunt to find out more:

09/06/2019

Our CTO Mitul Tiwari will be part of the "Building in the Era of Chatbots & Conversational AI" panel Saturday at Springboard Rise 2019: Data & Design Summit, co-hosted by LinkedIn. Come hear from him and experts from Google, AllyO and Enginelitix.

08/19/2019

Banking and retail are two of the exciting use cases for our Conversational AI platform, as featured in this overview of the chatbot landscape by Emerj Artificial Intelligence Research.

Industry giants are talking about chatbots to compete with big tech. Discover 20 chatbots for healthcare, banking, insurance, and personal finance, and learn...

08/14/2019

We're excited and honored to be named a finalist for "Best CRM Platform" by the Digiday Technology Awards. Winners will be revealed Aug. 20.

08/13/2019

NVIDIA continues to make groundbreaking strides training AI language models. ExtremeTech dives in for more, including how we're partnering with NVIDIA to create better chatbots.

Going beyond request-response speech recognition to conversational AI requires solving some challenging performance problems. Today Nvidia released code that improves on the current state of the art for three of those.

08/05/2019

CMS-Connected Media spoke to our CTO Mitul Tiwari at Bloomreact Connect 2019 about how our partnership with Bloomreach allows conversational commerce to take place literally anywhere. Hear his insight starting at the 1:55 mark:

The CMSC Media Team interviews BloomReach Partners while at BloomReach Connect 2019 in San Francisco For more interviews from this event click here: https://...

07/23/2019

Are you at VOICE Summit? Our CTO Mitul Tiwari is, and he's speaking on Wednesday at 3 p.m. about the future of AI-enabled vehicles. https://www.voicesummit.ai/tickets