02/27/2026
Here's a question worth sitting with: when you plan a website, where do you start?
Many of us begin with visuals—colors, layouts, stunning imagery. We want something beautiful, and that instinct makes sense. But Jeffrey Zeldman, a true pioneer of web design, offers a necessary correction: "Content precedes design. Design in the absence of content is not design; it's decoration."
The message is everything. Your words, your value proposition, the story only you can tell—these must come first. Design's true job is to serve that content, to give it structure and presence, and to make it accessible and compelling. Without substance beneath the surface, beauty is just window dressing on an empty room.
Start with your message. Then build its home.